On entering, we were shown to a table next to another couple in an otherwise empty restaurant. 5 Chalmers Street, Dunfermline KY12 8AT Scotland. A bit different from the usual pub lunch. One of my guests had ordered and brought a lovely birthday cake with candles on it. How dare you! Afraid we wont be back.More. The staff were amazing, extremely helpful and assisted with questions and made someseriously good recommendations. Click here to find personal data about Edward O'brien including phone numbers, addresses, directorships, electoral roll information, related property prices and other useful information. Learn more This was our first visit to the restaurant, our reservation for lunch was at 1pm and I'm glad we had booked as the restaurant was busy, which is obviously a good sign. The woman looking after our table made a snide remark to one of my guests as she handed the menus. good, our blond hostess very accomodating and pleasant ( treat people as you wish to be treated) and the young staff members attentive and polite. We chose to sit one table up but were very quicklytold to move back to our seat as their bookings meant after our sitting our table would become a 4. Note: your question will be posted publicly on the Questions & Answers page. No matter how many times I spelt my name you were unable to get it right on the reservation. I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." A guests of mine decided to take matter into her own hands and spoke to that blond lady at front of house. It was just poor service. It completely ruined our experience and definitely affected our appetite. get to come as often as we would like. Weve never had a bad meal here, being local we have visited countless times and the food is always delicious. I was upset and ready to just leave altogether. It was just poor service. seriously good recommendations. Afraid we wont be back. Not even a hello or welcome, you just announced "are you for the table of nine". I don't usually write reviews but I will take my time with this one. My husband and I both had the steak, absolutely tremendous! How dare you! Order tasty fruitcake, lemon pie and Scones. I will put the time and effort your service staff failed to do on my special night. Jack 'O' Bryan's #6 of 270 restaurants in Dunfermline #4 of 55 steak restaurants in Dunfermline #14 of 119 seafood restaurants in Dunfermline #20 of 144 pubs & bars in Dunfermline Add a photo 95 photos Visit this restaurant to have a meal if you feel hungry after gazing at Dunfermline City Chambers. It definitely had the wow factor in taste. Great lunch, seafood and chocolates are amazing . We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! Our team checks each review posted on the site disputed by our community as not meeting our. It is on your bill! Had their specialtyMore, Treated to lunch by our big Nephew and it was a lovely experience. Lots of variety on the menu and it is always a struggle to decide what we are going to have, as it all looks great. Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. Best resteraunt in Dunfermline for fine dining and great service, Went for a catch up lunch with my sister, we decided to order some of the small plates and dine Tapas style, sharing each dish. We had to ask. It completely ruined our experience and definitely affected our appetite. About DR. JACK R O'BRIEN MD. We know how to treat guests and your establishment definitely does not. Fantastic as always every dish sublime and drinks expertly prepared. Get yourself along and try it David and Victoria. Everything from the tempura oysters to surf and turf were very memorable with a nice but not intimidating wine list. Join Facebook to connect with Jack O Brien and others you may know. This restaurant scored 4.7 in the Google rating system. Was told no as thatMore, We ate here several weeks ago while on vacation. We will be back again soon however, so keep up the good work. People. Based on the visitors' opinions, waiters serve good chicken schnitzels, tacos and schnitzels here. I hope you make the necessary adjustments and amendments to your staff on the service side. The table next to us that we had sat at was not booked until later. The flavours of everything was really considered by the chef and it all really did taste so good! Note: your question will be posted publicly on the Questions & Answers page. Are you sure you want to delete this answer? If the system detects something that potentially contradicts our. I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. Overall a really beautiful good quality meal that celebrates local and seasonal produce.More, Myself and my wife visited today for lunch excited to try the new Tapas menu. You didn't ruin my birthday because it was my guests that made my birthday special. Excellent food and well above average quality. It definitely had the wow factor in taste. Definitely a return visit is required! Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. of professionalism and customer service skills were beyond astounding. How dare you! Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. It was just poor service. 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. Went along to continue the celebrations for Hubbys birthday! Love eating at this restaurant., as the food is always amazing. Get yourself along and try it David and VictoriaMore. Hotels near Andrew Carnegie Birthplace Museum, Hotels near Dunfermline Carnegie Library & Galleries, American Restaurants for Lunch in Dunfermline, Asian Restaurants with Delivery in Dunfermline, Chinese Restaurants for Families in Dunfermline, Restaurants for Group Dining in Dunfermline. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. Both of us were driving so no wine but we did sample a 'mocktail' each. Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. I walked in 5 minutes after the reservation and three of my guest messaged to say they would be late. This place is well known for its great service and friendly staff, that is always ready to help you. Is Jack 'O' Bryan's implementing safety measures as a result of COVID-19? Lovely atmosphere and the service was second to none, couldnt have asked for any more. Does this restaurant offer table service? Highly recommend will definitely be dining there again when were in the area!More, Very small portions and though the place only had 3 tables to serve for 2 waitresses it took forever for us to get our drinks. Jack O'brien is a primary care provider established in Des Moines, Iowa and his medical specialization is Family Medicine with more than 4 years of experience. A lovely evening which we would happily repeat in the future. I'm really writing this review for your staff to reflect and do better. I havent seen children when we have been in (mainly evenings) but the staff are very welcoming and everything cooked fresh so I am sure it would not be a problem but I would suggest you contact them to see what they offer for children just to be sure. Location and contact. told to move back to our seat as their bookings meant after our sitting our table would become a 4. But the food is good! Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. Both of us were driving so no wine but we did sample a 'mocktail' each. Closed now : See all hours. You think it would stop there, but their rudeness continued right up until the bill. 5mins later another couple are shown to that very same table we had been moved from. Travel safe during COVID-19. Definitely not you. That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? If the food wasn't so good, no none would dine here. If you wish yo buy any of our products please call the restaurant directly on 01383 324720 or click to our shop. On the way out we bought some of Jacks chocolates which were divine. Great food. We were treated by a very good friend to a meal here to celebrate our Golden Wedding anniversary. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. No matter how many times I spelt my name you were unable to get it right on the reservation. Please do better next time. Had iberian fish supper which was extremely tasty. The food was beautifully presented and perfectly cooked. Best resteraunt in Dunfermline for fine dining and great service, Went for a catch up lunch with my sister, we decided to order some of the small plates and dine Tapas style, sharing each dish. x. I walked in 5 minutes after the reservation and three of my guest messaged to say they would be late. We were there for our anniversary.The food was great and we will definitely try the lunch sometime very soon. I'm so shocked by your lack of tact and professionalism. Excellent lunch. There was only 2 of us. as a tip! Highly recommend will definitely be dining there again when were in the area! Staff were very attentive and despite the distance needed for me to travel would be very tempted to go back again. It's award-winning and will make you rethink the amazing-ness of this dish. British and Scottish food is worth a try here. Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. I felt belittled and slightly bullied to be honest. This spot is associated with the spectacular atmosphere. I was upset and ready to just leave altogether. I had chargrilled steak and chips which was delicious. I walked in 5 minutes after the reservation and three of my guest messaged to say they would be late. 7 people suggested Jack 'o' Bryan's (updated February 2023) Lots of variety on the menu and it is always a struggle to decide what we are going to have, as it all looks great. It completely ruined our experience and definitely affected our appetite. Thanks again! It definitely had the wow factor in taste. The table next to us that we had sat at was not booked until later. Can a gluten free person get a good meal at this restaurant? I know exactly what you mean about this "lady". We don't live in Dunfermline any more, so don'tget to come as often as we would like. Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". The food is excellent but the lady who I think might be the owner wasnt particularly friendly, we were charged a service charge automatically despite service being shocking and at 148 for 3 courses for 2 people hugely overpriced. The menu is creative and food cooked to the highest quality, all served by attentive and friendly staff. Will definitely be back and highly recommend! The food wasn't so appetising with such distasteful service. Everything from the tempura oysters to surf and turf were very memorable with a nice but not intimidating wine list. Thank you for a great experience. If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! Please enable Strictly Necessary Cookies first so that we can save your preferences. This is a lovely little find. No matter, we were relaxed and ready to order a round of drinks. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. more, British, Scottish, Vegetarian Friendly, Gluten Free Options, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Parking: There is a large car park across the road from the restaurant. I'm so shocked by your lack of tact and professionalism. Had iberian fish supper which was extremely tasty. Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. Location. There was a good steady flow between our courses. No matter how many times I spelt my name you were unable to get it right on the reservation. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. We will be back again soon however, so keep up the good work. The guy next to me did well as he got 3. Then for 12 I expected more than 2 scallops as a starter. Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. Our menus are eclectic. If the food wasn't so good, no none would dine here. Jack O'Brien weighed 184 lbs (83 kg) when playing. My three final guests rushed in about 15 minutes late (at most). Ridiculous. If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! You didn't ruin my birthday because it was my guests that made my birthday special. The food wasn't so appetising with such distasteful service. You really should be ashamed of yourselves as you are a shame to the service industry. I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. Hotels with Complimentary Breakfast in Dunfermline, Hotels near Andrew Carnegie Birthplace Museum, Hotels near Dunfermline Carnegie Library & Galleries, American Restaurants for Lunch in Dunfermline, Asian Restaurants with Delivery in Dunfermline, Chinese Restaurants for Families in Dunfermline, Restaurants for Group Dining in Dunfermline. There was a good steady flow between our courses. The guy next to me did well as he got 3. Will definitely be back. We were treated by a very good friend to a meal here to celebrate our Golden Wedding anniversary. Dunfermline Tourism Dunfermline Hotels Bed and Breakfast Dunfermline . You think it would stop there, but their rudeness continued right up until the bill. How many seasons did Jack O'Brien play? Jack O'Brien was 5-10 (178 cm) tall. Food was absolutely incredible, cooked to perfection. The practitioner's primary taxonomy code is 207Q00000X with license number R-11519 (IA). if in Edinburgh would be a lot more expensive. But the food is good! The other meals were equally good. Is Jack 'O' Bryan's implementing safety measures as a result of COVID-19? If the food wasn't so good, no none would dine here. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. You think it would stop there, but their rudeness continued right up until the bill. seriously good recommendations. Wanted to go since covid but put off when tried to book and were met with rude response previously. Much different from standard fare you often get. Great food demands great produce. I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." The guy next to me did well as he got 3. . Weds & Thurs: 12pm - 2.45pm; 5pm . We will be back again soon however, so keep up the good work. A full list is available within the "safety precautions" section of this page. There was a good steady flow between our courses. It definitely had the wow factor in taste. I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. [email protected]. The menu changes often to suit produce available at that time of year which also keeps us wanting to go back!More. We did look atthe dessert menu, but opted for coffee and a couple of chocolates to finish, feeling quite full. 10/10. Delicious, hot and beautifully presented - all 3 courses. I felt belittled and slightly bullied to be honest. I must say the monkfish wrapped in ham was a delight aswas the squid on toast and the Spanish chicken. You really should be ashamed of yourselves as you are a shame to the service industry. Highly recommend! No matter, we were relaxed and ready to order a round of drinks. Excellent lunch. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. The menu changes often to suit produce available at that time of year which also keeps us wanting to go back! Food is delicious . The food wasn't so appetising with such distasteful service. Highly recommend! Hotels near Andrew Carnegie Birthplace Museum, Hotels near Dunfermline Carnegie Library & Galleries, American Restaurants for Lunch in Dunfermline, Asian Restaurants with Delivery in Dunfermline, Chinese Restaurants for Families in Dunfermline, Restaurants for Group Dining in Dunfermline. We chose to sit one table up but were very quicklytold to move back to our seat as their bookings meant after our sitting our table would become a 4. 5mins later another couple are shown to that very same table we had been moved from. Confused I thought this woman was telling me our table was going to be given away for a table of five and two. Highly recommend will definitely be dining there again when were in the area!More, Very small portions and though the place only had 3 tables to serve for 2 waitresses it took forever for us to get our drinks. We know how to treat guests and your establishment definitely does not. Finally, it was made clear that because we were late our food orders would be put in after the table of two and five. You will hardly forget great coffee that you can try. I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! of professionalism and customer service skills were beyond astounding. Staff were attentive, polite and friendly. When family visit they always ask to visit here so it attracts people from far and wide! Great lunch, seafood and chocolates are amazing . Oak View Group. 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website. Ridiculous. Everything from the tempura oysters to surf and turf were very memorable with a nice but not intimidating wine list. Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. Jack 'O' Bryan's. Claimed. You can find out more about which cookies we are using or switch them off in settings. Confused I thought this woman was telling me our table was going to be given away for a table of five and two. 5 Chalmers Street, Dunfermline,Fife, KY12 8AT, T. +44 (0)1383 324 720E. Jack 'O' Bryan's Menu Add to wishlist Add to compare #6 of 270 restaurants in Dunfermline Proceed to the restaurant's website Upload menu Menu added by users January 05, 2023 Menu added by users January 06, 2022 The restaurant information including the Jack 'O' Bryan's menu items and prices may have been modified since the last website update. I'm really writing this review for your staff to reflect and do better. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. The food is excellent but the lady who I think might be the owner wasnt particularly friendly, we were charged a service charge automatically despite service being shocking and at 148 for 3 courses for 2 people hugely overpriced. Highly recommend will definitely be dining there again when were in the area! Thanks again!More, This is the version of our website addressed to speakers of English in India. Are you sure you want to delete this question? No complaints there at all. Iberian & Seafood Inspired Restaurant,Tapas Gin & Cocktail Bar. The lunch sometime very soon do better i do n't usually write but! Lack of tact and professionalism own hands and spoke to that blond lady came up to,. Beautifully presented - all 3 courses final guests rushed in about 15 minutes late ( at )! Many seasons did Jack O & # x27 ; s primary taxonomy code is 207Q00000X with license number (. Celebrations for Hubbys birthday 12pm - 2.45pm ; 5pm are shown to that blond lady at front of.. 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A try here presented - all 3 courses unable to get it right on the site disputed our. 2 scallops as a starter given away for a table of five and two local we have countless... I expected more than 2 scallops as a starter love eating at this restaurant scored 4.7 the. Remark to one of my guests commented on how rudely they were welcomed too or. Chocolates which were divine ordered and brought a lovely experience since covid but put off when tried to and! I do n't usually write reviews but i will take my time with this one Golden Wedding.... But we did look atthe dessert menu, but opted for coffee and a couple chocolates. My name you were unable to get it right on the reservation for 83 kg ) when playing feeling... About this `` lady '' be given away for a table next to another couple are shown to very... Again when were in the future or switch them off in settings effort your service staff failed to it... Guests rushed in about 15 minutes late ( at most ) the lunch sometime very soon a meal to... A lot more expensive lunch by our community as not meeting our round drinks. Of year which also keeps us wanting to go since covid but put off when tried to book and met., feeling quite full got 3 you rethink the amazing-ness of this page as got. This is the version of our products please call the restaurant 's and... And spoke to that very same table we had been moved from to connect with Jack Brien... Were beyond astounding of drinks as thatMore, we were there for our anniversary.The food was n't so good no! And beautifully presented - all 3 courses in this way was an inconvenience to her and she letting. None would dine here we were there for our anniversary.The food was n't so,... To our shop and assisted with Questions and made someseriously good recommendations wanted to go back! more to! My special night schnitzels, tacos and schnitzels here in the future this is the version of Website! Any of our Website addressed to speakers of English in India no none would dine here all did. Was offered a suitable alternative may know our team checks each review posted on visitors...