Date code is engraved on the metal prong of the power plug.NOTE: Power off unit before unplugging from outlet. 1- The brush roll is the most common cause of error 2. What does the green light on my Shark Robot Vacuum mean? If you realize there are unusual vibrations in your vacuum, there is a problem. If your Shark robot vacuum is still displaying error 2, one of its parts may be broken, and you will need to replace it. (red) buttons flashing, CLEAN (red) + DOCK (blue) buttons flashing, CLEAN (blue) + DOCK (red) buttons constant light, CLEAN (red) + DOCK (blue) buttons light one after another, CLEAN (red) + DOCK (blue) + ! This supports the following product SKUs RV1000AE, AV1002AE, AV1010AE, RV1001AE, RV1001AEC, RV1001AEES, RV1001AEQ, RV1010ARCA, RV1100ARUS, RV1101A1CA, RV1101A1US, RV1101ARCA, RV1101ARUS, and UR1005AE. All LED lights are off - Unit is turned off. It just quits in the middle of the job even when it still has plenty of battery left. The WIFI light illuminates blue when the device is connected to Wi-Fi. The Right Cleaning Techniques for Pet Odors. Best Home Remedies for Cleaning Pet Urine Stains & Odors. How to Remove Pet Odors from Clothing and other Washable Fabric. And much more! Place the robot vacuum in the charging base correctly. Before you install new schedules, take out the batteries from the remote, and unplug the docking station for a while. If any error lights are illuminated or flashing on your Shark iQ Robot Self-Empty, see the error code chart below: ERROR CODE CLEAN (RED) flashing DOCK (RED) flashing CLEAN (BLUE) + DOCK (RED) solid CLEAN (RED) + DOCK (BLUE) flashing CLEAN (RED) + DOCK (RED) flashing DOCK (RED) + ! How can I turn this very annoying announcement off? I already set the volume to 0 but that had no effect. Try to rub the surface using a brush or rag. How to initiate a warranty claim You must call 1-800-798-7398 to initiate a warranty claim. Ive got an excellent temporary solution for you. Go to the Settings Menu and select Factory Reset from the drop-down menu. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'plentifulair_com-banner-1','ezslot_4',109,'0','0'])};__ez_fad_position('div-gpt-ad-plentifulair_com-banner-1-0');It may also need to be reset in the following situations: Although the particular process for resetting your Shark Robot Vacuum varies depending on the model, there are two main methods for resetting your Shark Robot Vacuum. There are mechanical and electric breakdowns. Thank you, Thank you, Thank you! All the tips mentioned in that article are more effective than vacuum cleaners. My Shark IQ Robot has been working fine until recently. Dont worry. Offer is good for one-time use only. Ill Be Back With A New Topic Soon! That fixed it. Turn on the smart phone or tablet Wi-Fi that is connected to the correct SSID, and place It comprises a series of bristles that rotate as the vacuum moves forward. Hi, Jody! I've only had the Shark with the self empty on it, for about 2 weeks and I keep getting error 26 and the bin won't empty into the big bin. Before we say our last word, theres something important wed like to mention. To reset your shark robot vacuum manually; Turn the shark Ion Robot upside down. The lights on the side flashes up to number two. Service is compatible with most handsets. It has 3 green lights that used to stay on after fully charged but lately the lights flash while on charger. Also, please check the part Shark Vacuum not charging. The Shark IQ Robot is a simple robot vacuum. Now Its just the robot but the dock is doing nothing and It says error 26. Includes setup, maintenance, and troubleshooting details, as well as information on the SharkClean app. Help! Nothing sucks like a vacuum when its not sucking anything and leaves dirt and debris behind. Privacy Policy | It may take up to 6 hours to fully charge. Viola! AV970, Shark IQ Robot Vacuum R100, Wi-Fi Connected Sale $ 199.00 + Free Shipping. Much as the Shark robot vacuums are helpful, sometimes they may have issues hence requiring a reset to keep them working again. sharkiqpy 0.1.9 pip install sharkiqpy Latest version Released: Dec 19, 2020 Project description sharkiqpy Unofficial SDK for Shark IQ robot vacuums, designed primarily to support an integration for Home Assistant. The power cut out the yesterday. I've had this issue because I used it on 220V and the motor blew. In this second segment, we have explored the common problems you can face when using Shark upright, canister, or cordless vacuum. Weve all been there where we felt clueless about what could possibly have gone wrong. In this case, place it on a flat surface. 2) Check the Shark AI App: Ensure that you have the latest version of the Shark AI App installed on your device, and that you are logged in to the app using the correct account information. In this case, you might see the MAX/ i flashing together. Best Vacuum For Shag High Pile Carpet Powder: Dyson Ball Animal 2, Bissell Pet Hair Eraser Lithium-Ion, Roborock S4 Max Robot Vacuum, and more. We and our partners use cookies to Store and/or access information on a device. If theres no suction, consider buying a new motor. A replacement brushroll door for your Shark IQ Robot. The room it starts in is a hardwood floor with no obstructions. Since last night, I started getting an error saying to clean the dust cup and the dock with error number 26. A brush roll is included with all models of the shark robot vacuums. The filters were clean and the roller brush was rolling and free from clogs ,lights are on and i checked the hand held section and the suction is poor. Take the bristle area of the side brushes inside it for around 30 seconds. 1] Red "Replace" LED Light Is On This error light indicates that your battery is ready to be replaced. Front bumper may be jammed. Move your robot to a flat surface away from the magnetic boundary strip and try cleaning again. I still continue to get error #2 with 15 seconds after it starts vacuuming. There you have it, folks, a Shark vacuum troubleshooting guide. Your robot's Serial number. Knock it to ensure no dust is left. When everything is clean, you can put everything back into the robot. Press the right and left buttons on the device for 5 seconds. With my expert knowledge and hands-on experience, I aim to make ToolForever the go-to resource for all your crafting needs. CLEAN solid blue means that the robot is in sleep mode. Hi, Glanys! A solid blue CHARGING light means the robot vacuum is fully charged. buttons flashing red light, CLEAN (blue/red) + ! Please examine it very carefully and look inside the roller hole and fixing elements. Lightweight and easy to maneuver, no cordless vacuum picks up hair better* with the DuoClean PowerFins HairPro nozzle. As the device cleans, the blue lights also indicate how much charge is remaining. Shark robot vacuums are a great deal as they vacuum your floors and carpets autonomously. Problem solved. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Spoiler alert! If you have a cleaner with a dirt disposal base, please try to reset the connection between your robot and the base. Besides, wed recommend checking the base installation and the charge sensors/connections on possible debris that may prevent normal charging. 4. Said it didnt create a map. Remove any debris from around the side brushes. 10DO NOTput any objects into openings. How to keep your shark vacuum in good working order. If they are dirty, clean them and replace them. Another common problem with Shark Rotator and Shark Navigator vacuums is toppling over. It could also be that you have a faulty robot vacuum or charging dock. I cleaned everything in the robot as well as all the filters in the dock. 2. However, on most Ion Robot models if the CLEAN or SPOT light flashes blue then an error has been detected. So I will do it again. Be sure the base is aligned properly. 599 40 Free S&H* or. I have a Shark Rv2000 series. I keep getting error #2. I have a Shark upright Navigator. Any advice to correct this? Shark Connected Robotic Vacuum (Models Supported: 700, 800, 900, 1000, and 2000) Wi-Fi with 2.4GHz band support Supported OS: iOS 12, 13 and 14 For U.S. support, visit sharkclean.com for additional information or to contact support. [promo.error]] Promo code discount:-[[cart.totals.rebate | currency : . To solve this problem successfully it would be better to know the model of your bot and whether any indications flash at that moment. Now check if the problem has been fixed. Go figure. The one I bought in August has the model number RV1101ARUS and the other two I bought in May has the same model number most of you probably have, RV1001AE. The problem. Grab a toothbrush or rag to remove debris from the bristle perfectly. Anyway, the most obvious reason is the battery. Now check if the problem has been fixed. 3) Restart the robot and the app: Try restarting the robot and the app, and see if this resolves the communication issue. Even a small clog of hair will stop the cleaner. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . To reset your shark robot vacuummanually; Here is a brief summary of what each of the colored lights mean on the different Shark Robot Vacuum models. I replaced all of the filters, the little brushes, and the roller. Allow Necessary Cookies & Continue You need to turn the robot, remove a plastic brushroll cover, and take the brush roll out. Lift the door off to access the brush roll. 2] DOCK and SPOT Alternate Flashing This shows that the aside brush is stuck. The blue lights on the Shark EZ Robot Vacuum mean that it is charging, but the solid blue means that it is fully charged. ASIN B07S864GPW Customer Reviews: 4.4 out of 5 stars 16,095 ratings. Kept getting dust bin message #26. You may explore Shark Vacmop Vs Bissell Crosswave - Check Which One Is Best & Why. You may find that your rollerbrush is not spinning. You may find that your robot vacuum is moving irregularly. Troubleshooting tiny problems is simple to follow if you carefully read the manual. Below are some of the common problems and fixes. To prevent the robot from entering areas you don't want it to, set up no-go zones in the app. Both say Firmware v3.4.11-20191015. Our 1 year navigator had a clog in the hose. We cleaned the wheel housings and blew out any debris that was trapped in the nooks and crannies. Place it into the base to reinstall. This is what causes error 9. Shark Ion Robots 760 and 850 display a blue light when connected to Wi-Fi. Please check if there is any debris or dust on the entrance of the dustbin, and remove all transported plastic from it. Its like the robot is never getting the message. Hi, Helen! On the bottom of your box, you should see the model number near the bar code. Ensure the battery is plugged in, secured, and has charge Clean the battery connectors to ensure there are no obstructions In Shark models error 2 means physical defect or clogging. Error #2 on a Shark IQ XL. It is just over one month oldmodel # is - Answered by a verified Small Appliance Technician We use cookies to give you the best possible experience on our website. As you can see, there can be several reasons for this problem: dirty sensors they should be cleaned; obstructions in wheels they should be inspected and cleaned; wheels or drive motors are broken they should be replaced. Shark Robot Vacuums contain Wi-fi indicator lights, error indicator lights, and charge indicator lights. The sensors are clean, the vacuum is clean, the wheels and springs move freely, and I've replaced the brush roll. As weve mentioned in some of the above posts problems with short runtime may be caused by breakage of battery, bad/improper contacts between the robot and the charging base? Your email address will not be published. I have a shark robotic vacuum Model RV1001AE. The probing I've done looks like there is a short somewhere. Step 3: Replace The Side BrushesIf the condition of the side brushes seems bad, then get a new pair from the store. (Do this 6 Things). When the Vacuum Robot displays a solid green light, it indicates that the brush wheels are on and functioning properly. Step 2: Check and unclog the roller brush, Step 3: Replace the roller brush/side brush or wheel, Input signal out of Range in HP Monitor (Fix in 30 seconds), Onn TV Remote not Working? Apart from the app reset, you can reset your Shark manually. I was pleased with it until a couple of days ago and it started cleaning a room, go to another room . This can sometimes resolve any software issues that might be causing the problem. Additionally, you can also contact Shark customers care if your vacuum has a valid warranty. Please check the base and dust bin for clogs, clear all debris, put the bin back, reset the robot and try to start cleaning. Follow the steps below to troubleshoot the problem. The Shark DuoClean comes with headlights that illuminate when the vacuum is working. Locate the POWER button on the side of the Shark robot. If previously your robot worked normally, please check the section Sporadic and Abnormal movement, or No Movement from this article. I like the self cleaning dock of the Shark IQ, and the Costco price. This only seems to happen after its half done mopping the house. Check the blue indicator (on the charging base) to ensure it is charging. Also, check whether you set the right wetness level, install special mopping pads and that the tank fill sensor is not disturbed by anything. Select your model number from the dropdown to write or read reviews for your model. If one of the brushes doesnt seem to be spinning smoothly, it means theres something caught inside of it. Usfk Regulation 55-29, Some of the common problems with Shark vacuums include loss of suction, roller brush malfunction, damaged components, overheating, vacuum not turning on, etc. All my dirt and let hair collects up by the round filter, and not I. Shark IQ Robot Vacuum with Self-Empty Base and Wi-Fi Home Mapping - PLEASE READ. In this Shark IQ troubleshooting guide, find reasons why your Shark ION is not connecting to WiFi and possible fixes. Below are some of the common problems that Shark DuoClean users encounter and the possible fixes. Hope youll find it useful! Insert it using slight pressure on both sides. There are a few steps you can try to ensure that your Shark AI robot is communicating with your network: 1) Check the network connection: Make sure that your wireless network is working properly and that your router is connected to the internet. There is something really weird with the Shark app rating on google play store. Move robot to a new location on a level surface. How do I ensure or validate that my robot is communicating with my network? If you are right you'll see the dolphin leap over your boat. what causes this problem? This website uses cookies to improve your experience while you navigate through the website. The unit has retained the house map but lost the individual rooms. The purpose of this subreddit is to provide interesting and meaningful content about everything related to robot vacuums. works great except dirt not going to the right place! Then install fresh batteries and plug in the base. And at some point, error 2 will occur when the brush roll can no longer spin freely. It is also referred to as a brush roll indicator light and always illuminates when the Robot is cleaning. Thank you very much for your appreciation and kind words) We do our best for you! This category only includes cookies that ensures basic functionalities and security features of the website. My Shark duo work in upright mode but as soon as I unclip the wand or hand piece it stops. A Shark Robot vacuum can also be reset by the app. Required fields are marked *. Choose a place on the application where you have plugged in the dock station. How to troubleshoot a shark ion robot vacuum that is not charging. Sometimes you may be forced to reset your Shark Ion Robot manually. .SQUARED.C1BAEA9.SKIPBORDER:hover { border-color: #1BAEA9 !important; } For a guide on replacing the caster wheel, click here: Shark ION Robot R75 Caster Wheel Replacement Worn Motors If the robot seems to have trouble moving, especially on a smooth, hard surface (non-carpet), one or both of the drive motors may need to be replaced. The log in issue started since the app was updated few month back but the start on its own started a week ago. Any suggestions? When your Shark vacuum is not turning on or not cleaning as supposed to, definitely theres a problem. If you have tried all of these steps and the problem persists, you may want to reach out to Sharks customer support for further assistance. Be the first to hear about exclusive offers, new products, and helpful tips from SharkNinja! 6. The robot will beep when charging begins. Make sure that you have the proper voltage supplied. I came up with the idea to create a useful website when I was on maternity leave. But sometimes, it becomes clogged by hair and tangles, which prevents the robot from cleaning the surface properly. My Shark AI App just sits on communicating when I try to get it go clean a specific room. Hi, Kelly! Sara Coughlin. The 9 Best Shark Vacuums of 2021 Find the right model for you from this beloved brand. The flap on my Shark AV1010AE IQ Robot is stuck open sometimes Ive added WD-40 to the hinge points and that helps for a while, but it seems to be happening more often, even with oiling the hinge points. If you notice no changes in the robot operation, there is no reason to worry at the moment. What can I try next? Spins in circles and claims its stuck multiple times. In your case the problem may lay in blockage in dust bin. If neither battery check and contacts cleaning, nor bin emptying helps, please contact the official users support services. If not, move on to the next step. Apply some WD40 in the gear module to ensure its spinning correctly. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. The Roomba S9+ did miss a couple pieces of debris on each test. From time to time, your Shark vacuum may malfunction. I am a tech enthusiast with a flair for home robotics and Smart Home technology. Filter: Yes Warranty: 1 year Accessories: BotBoundary Strips, self-emptying base I took the roller out completely and the Shark ran fine. Try cleaning the filters on the right side of the dock. Get support for your Shark IQ Robot Vacuum with Wi-Fi. At first, unplug your vacuum. Clear The Base Dust Bin: Click the Release button (on the top of the handle) to detach it. Number of puzzle pieces 1 Warranty Description 1 year limited warranty. Apparently you can wash it, as well. My Shark iq robot !000 Ae is continually going in circles. To connect your robot to Wi-Fi, first, establish an account in the SharkClean app, then hold down the dock and clean buttons to turn on Robot Wi-Fi. If CLEAN is red and flashing, the robot is probably stuck on something. Shark vacuum suction problem quick tips. Shark IQ Robot XL Vacuum R101AEW with Self-Empty Base, Wi-Fi & Home Mapping. Was this article helpful? The Shark IQ Robot has Shark suction power and features a self-cleaning brush roll to remove hair wrap as it cleans. The roller brush is responsible for agitating the floor and lifting dirt and debris into the vacuum path. BotBoundary error. Step 2: Wipe Out The Filters: Detach the dust container. Unfortunately, from time to time, they may malfunction. Hi all, I have a Shark model RV761R. My Shark RV2000 works fine but it randomly says lets get cleaning including in the middle of the night (3-5AM) when it is programmed not to clean. To unsubscribe at any time text STOP to 33233. If the brushes are clean, but the robot is still not picking up dirt, the culprit could be a faulty motor that is not delivering suction. On average, robot vacuum cleaners need 4-6 hours to recharge (including the Duoclean model). So please remove all obstacles around the docking station. error_text English description of the error_code. After over 15 minutes of this, the roomba stopped due to low battery, failing to dock. Remove all the connections and disconnect from the electricity. The RV1001AE usually has 17 diverse types of error codes. Turn on your vacuum and flick the defective brush as soon as it starts spinning. You should also check that there is no dust or debris between the metal debris screen and the center of the dust cup. World Golf Hall of Famer Greg Norman serves as Chairman and CEO of the Greg Norman Company, a multi-national conglomerate with numerous divisions bearing the iconic shark logo. Turning off sound notification may help you but doesnt really solve the problem. Try replacing the batteries and see what happens. Continue OK PRESIDENTS' DAY SALE Details | Shop now DETAILS & EXCLUSIONS Promotion valid on sharkclean.com through February 15th, 2021, at 11:59pm ET, while supplies last. link to Air Purifiers That Remove Carbon Dioxide - Plant Power. Take a brush or rag to wipe the front bumper. Here are possible causes and fixes for a Shark vacuum that wont turn on. Many owners face this error, clean the bot but still cannot remove the error indication and make the vacuum work correctly. If the CHARGING light is flashing blue when in use it indicates how much charge is remaining on the device, and when not in use it means it is charging. I have 2 Shark IQ Robot Vacs, one for upstairs and one for down. Create an account to follow your favorite communities and start taking part in conversations. We blew it out with air compressor. Shark Customer Service | Official Support & Help Center Troubleshooting Robots Download the newest version of the SharkClean App here Helpful Videos Have you downloaded the newest version of SharkClean App? How to Redeem a Coupon Code at Shark. First, an obstacle near the docking station could prevent the robot from the dock. Everything has been cleaned, filters changed etc. I cleaned everything in the robot as well as all the filters in the dock. Its always an excellent step to eliminating software glitches from the robots memory. However, in your case, it would be better to contact the users support since there may be breakage in the robots brains. If the "!" indicator light is displayed or flashing on the Shark ION ROBOT, it indicates that there is an error. you should see the model number near the bar code. More info. Get support for your Shark IQ Robot Vacuum with Wi-Fi. If the MAX + ! Learn about The Spruce's Editorial Process. Just started dust cup isn't fully emptying at the dock, probably because the suction is too low. Lift main roller out of compartment by grabbing the right side and lift up (the left side slides into place and can't lift until the right side is up) On the RIGHT side of the roller is a bracket that seats the roller correctly. Spoiler alert! Take a look at the side brushes and see how they spin. Shark Lift-Away Upright Vacuum Cleaner with TruePet NV602UKT. Pre-check the Wi-Fi signal level and quality at the location you plan to install the robot and dock to help reduce wireless connectivity issues: 1. The Shark app is very easy to use and easy to set-up, however, I had to relocate the base unit and vacuum closer to my Wi-Fi router has I had a problem with the handshake when connecting it Robot may be stuck on an obstacle. Keep reading for more details on each color and model. Shark AI Robot Vacuum (with and without self cleaning base). Clean its surface using a brush or rag. After cleaning the roller and other areas, my Shark vacuum still continued with the Error #2 message. Just be sure to maintain the robot in a good way by cleaning and caring. A replacement front wheel for your Shark ION Robot or Shark IQ Robot. Upon inspecting the cleaning head, you realize the brushroll is not spinning, yet the vacuum is on. Please try all these three actions to resolve the issue. Remove The Debris From The Brush Roll: Push the tabs on the brush roll access door. As stated in the title, I just upgraded to 0.115 and added my Shark IQ Vacuum via the Integrations UI. Reinstall the brush roll by aligning the flat end in place. We hope you love the products we recommend! Shark IQ Robot Vacuum Model #: AV970. Hope it will help solve the problem. *Details & exclusions. Solving the fault codes wont take much if you can figure out the root cause. It seems like the problem probably lies in the robot itself. So I replaced the motor and got a converter for my socket to supply 110 V and now it works like a charm.It was hard to find a replacement motor though. Step 2: Restructuring The BristleFill a pot with hot water. Thanks in advance. Extremely High-Quality Materials: It is made of high-quality and sturdy materials. He said he would send me replacement parts. Your Shark ION vacuum should have no problem picking up the everyday household dirt, talk of cereals, pet hair, sugar, kitty litter, pet hair, and so on. It may take up to 6 hours to fully charge. I know how boring it feels when seeing the user guide but it is worth the time especially when you have to fix the error codes. Our take. In this article, we will provide step-by-step instructions to help you reset your Shark Robot Vacuum. On the working side the IR-LEDs get 15V on the + side and 14V on the - side. Try your luck there. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'plentifulair_com-box-4','ezslot_3',108,'0','0'])};__ez_fad_position('div-gpt-ad-plentifulair_com-box-4-0');There are only a handful of instances when you may need to reset your Shark Robot Vacuum. Remove the main brush and clean it thoroughly. What does the red light on my Shark Robot Vacuum mean? Check the battery compartment for this information. Try moving the robot closer to the router to see if this resolves the issue. The robots side and main brush should be clean to ensure they agitate and lift dirt. Copyright 2021 SharkNinja Operating LLC | 877-581-7375 Mon.-Fri. 9 a.m.-9 p.m. Free shipping with no order minimum required. After every cleaning session, there will be some loose hair and debris that will be stuck on the brush. Hope youll find these tips helpful. Please get in touch with Shark Customer support for the replacement on the official website. SharkNinja reserves the right to cancel or modify this offer at any time. Hi, Pat C! Then, try using it again. You will need the receipt as proof of purchase. The Shark IQ (RV1001AE) is a robot vacuum with a self-emptying dust bin. Should I take the drive wheel assemblies apart to see if there may be something such as no lubrication on the gears? A fee of $25.95 (subject to change) will be charged when SharkNinja ships the repaired or replacement unit. This Shark vacuum troubleshooting guide focuses on the common problems that Shark vacuum users face and the possible fixes. Please check whether the dimensions of your new reservoir is suitable for the mop. Then you need to clear all debris and hair from the brushroll and its compartment. 4) Check the robots settings: Ensure that the robot is configured to connect to your network and that the network settings are correct. Shark S3601 series vacuum troubleshooting A Shark Robot Vacuum can be reset by turning it upside down and pressing the power button (located on the side) for at least 10 seconds. I got mine on eBay. My shark mop/vac will just in one spot and go around in circles and then it shuts itself off and flashes. My Shark robot vac is charged and when I tell it to clean, it gives the musical tones and Max light flashes but doesnt move out of dock. My husband found it yesterday stuck on a throw rug and said that is what it was doing when he found it. After that, you can easily reset your shark robot vacuum with your app. Why has it done this. A Google Certified Publishing Partner. I need help with my shark robot AI self emptying. Heres how to fix your robot vacuum if its giving you the error 2 message. The Shark IQ Robot is a robot vacuum that you can schedule to clean your carpets and hard floors for you so you dont have to do it yourself. Sometimes, the vacuum itself might have an issue thats preventing it from charging. Pull filter out of the dust bin by the tabs. Youll hear a little clicking noise. Well, like the pricier Roomba i7 plus, the Shark IQ R101AE is an auto-emptying robot vacuum. Shark IQ Robot Self-Empty Vacuum with Self-Empty Base, Wi-Fi, Home Mapping (RV1001AE Series) Shark Home Shark Ion 720 robot vacuum tear down and repair Smitty's World 14K views 2 years ago. With a self-emptying dust bin by the tabs on the metal prong of the side brushes it... Disposal base, Wi-Fi connected Sale $ 199.00 + Free Shipping in the charging shark iq error number 9... Shark upright, canister, or no movement from this article, we have explored the common that! Is communicating with my Shark IQ robot vacuum with your app face this error, clean ( blue/red +... Of 5 stars 16,095 ratings please check whether the dimensions of your new is! Toolforever the go-to resource for all your crafting needs lights that used stay..., then get a new motor when SharkNinja ships the repaired or replacement unit vacuum via the UI... That was trapped in the dock clean to ensure its spinning correctly, find reasons Why your Shark vacuum malfunction! The part Shark vacuum users face and the base that remove Carbon -... If not, move on to the router to see if there is a simple robot vacuum charging. With Self-Empty base and Wi-Fi Home Mapping bar code be clean to ensure its spinning correctly segment we... Try all these three actions to resolve the issue the WIFI light blue. Its like the self cleaning base ) to ensure they agitate and lift dirt from. Official website you are right you shark iq error number 9 see the model of your new reservoir suitable... And fixes for a while reason to worry at the side flashes to! Door off to access the brush roll door off to access the brush roll by aligning the end. Engraved on the metal debris screen and the base sensors/connections on possible debris that prevent..., on most Ion robot models if the clean or SPOT light flashes blue then an error to... Added my Shark IQ robot not sucking anything and leaves dirt and let collects! Stars 16,095 ratings proper voltage supplied module to ensure its spinning correctly last word, theres something caught of... And SPOT Alternate flashing this shows that the brush roll is the most common cause of 2...: replace the side BrushesIf the condition of the dust container 5 seconds in good working.. Little brushes, and unplug the docking station for a while subject to change ) will charged... Number from the electricity are unusual vibrations in your case the problem Shark manually even when it has! And main brush should be clean to ensure its spinning correctly before install. To robot vacuums are helpful, sometimes they may malfunction and plug in robot. Resolve the issue sturdy Materials any time ; Why seems bad, then get a new from! When everything is clean, the most obvious reason is the battery subreddit is to provide interesting and content!: 4.4 out of 5 stars 16,095 ratings a new motor the voltage! Inside the roller and other Washable Fabric solve the problem remove Carbon Dioxide Plant. Its spinning correctly with all models of the dust cup and the possible fixes replace the side brushes inside for. Most Ion robot models if the clean or SPOT light flashes blue an! Front bumper continue to get it go clean a specific room longer spin freely will stop the cleaner help my... Says error 26 for upstairs and one for upstairs and one for upstairs and for... Its giving you the error 2 message I turn this very annoying off! Please remove all transported plastic from it buttons on the side flashes to... Due to low battery, failing to dock sure that you have a cleaner with a self-emptying dust.... Turn this very annoying announcement off PowerFins HairPro nozzle no effect movement, or cordless vacuum prong of job! Flash while on charger housings and blew out any debris or dust on the + side main. Stuck on something about what could possibly have gone wrong how to troubleshoot a Shark Ion is not.. Vacuum with Wi-Fi flat surface away from the app was updated few month back but the on! Rug and said that is not spinning box, you realize there are unusual vibrations in case. Dioxide - Plant power base correctly said that is not spinning, yet vacuum! Some of the dustbin, and helpful tips from SharkNinja Sale $ 199.00 + Free.! Shark duo work in upright mode but as soon as it cleans a clog in the from! All models of the dustbin, and take the drive wheel assemblies apart see! If there is no dust or debris between the metal prong of the side seems! Replace the side brushes seems bad, then get a new pair from the Menu... To write or read Reviews for your Shark vacuum that is not connecting to WIFI possible. Docking station debris between the metal debris screen and the possible fixes for down IQ robot,... Lay in blockage in dust bin: Click the Release button ( on brush! It still has plenty of battery left magnetic boundary strip and try cleaning filters! Iq troubleshooting guide focuses on the SharkClean app this very annoying announcement off that... Such as no lubrication on the top of the brushes doesnt seem to spinning... Could also be reset by the round filter, and helpful tips from SharkNinja the bristle perfectly warranty.... Without self cleaning dock of the Shark IQ robot vacuum in good working.. Robot vacuums are helpful, sometimes they may have issues hence requiring a reset to keep your Shark Ion not... Wont turn on your vacuum has a shark iq error number 9 warranty reason is the battery flat end in.. As stated in the middle of the common problems that Shark DuoClean encounter! Troubleshoot a Shark model RV761R and look inside the roller hole and fixing elements lights are -. An excellent step to eliminating software glitches from the remote, and tips. Up with the DuoClean PowerFins HairPro nozzle + Free Shipping with no minimum. Filters in the robots memory is on solid blue means that the robot vacuum cleaners charge! Brushroll door for your Shark vacuum may malfunction or hand piece it stops possible fixes self-emptying... Get 15V on the brush roll out the center of the power on. Repaired or replacement unit robot! 000 Ae is continually going in circles and.... The model of your bot and whether any indications flash at that moment need to clear all debris and from! Wheel assemblies apart to see if this resolves the issue all been there we. To contact the official users support since there may be something such as lubrication! Door for your Shark Ion robot upside down even a small clog of hair will stop the cleaner shows! Other Washable Fabric possible fixes this error, clean them and replace.... Vacuum has a valid warranty much for your Shark vacuum not charging contact Shark customers care if your has! The + side and main brush should be clean to ensure its spinning correctly them working.... Continually going in circles and claims its stuck multiple times if this resolves the issue on. The connection between your robot vacuum that wont turn on Shark IQ robot last!: - [ [ cart.totals.rebate | currency: install fresh batteries and plug in the middle the. Working order proper voltage supplied shark iq error number 9 4.4 out of the filters on bottom... You will need the receipt as proof of purchase official users support since there may be breakage the... Error saying to clean the bot but still can not remove the error # 2 with seconds. And our partners use data for Personalised ads and content measurement, audience insights product... The self cleaning base ) flash at that moment inside the roller brush is stuck bot and any! Robot vacuum vacuum users face and the roller vacuum path you install new schedules, take out batteries... Related to robot vacuums contain Wi-Fi indicator lights very annoying announcement off cleaners need 4-6 hours to fully charge vacuum! Guide, find reasons Why your Shark vacuum is clean, you realize brushroll...: power off unit before unplugging from outlet probing I & # x27 ; t fully emptying the. Definitely theres a problem wheel for your Shark Ion robot vacuum if its giving you the error 2... To Air Purifiers that remove Carbon Dioxide - Plant power reset to keep your Shark IQ guide! Click the Release button ( on the charging base correctly stuck on a.! Please try to rub the surface properly helpful, sometimes they may malfunction with Shark Customer support for Shark. Mop/Vac will just in shark iq error number 9 SPOT and go around in circles and claims its stuck times! Does the red light, clean them and replace them and select Factory reset from the brush out. $ 199.00 + Free Shipping has a valid warranty the lights flash while charger. This only seems to happen after its half done mopping the house map but lost individual... B07S864Gpw Customer Reviews: 4.4 out of the common problems and fixes if previously robot. Lies in the gear module to ensure they agitate and lift dirt, remove a plastic brushroll cover, troubleshooting! Reset your Shark robot vacuum with a self-emptying dust bin due to low,! All been there where we felt clueless about what could possibly have gone wrong and... Upon inspecting the cleaning head, you should see the MAX/ I flashing together IQ robot can! Cleaning again too low added my Shark robot vacuums level surface as no lubrication on the of! Official users support services that your robot vacuum with a flair for robotics.