While you dont earn as many benefits, you also have more schedule flexibility and can work for multiple clients if you choose. New Live Chat jobs added daily. Remote. People who worked from home logged more hours and were more effective during those hours. It is also among the very few companies that allow remote positions for their online . Excellent skills and experience with remote access via Bomgar and LogMeIn for end user desktop support. R40 000 - R60 000 a month. Some companies ask their chat operators to be available for night shifts, so that customers can talk to someone at any time, day or night, Barker said. Each brand and project requires different responsibilities, but you can also moderate forums and interact with others on social media. Assist users with their smart devices (phones, tablets), Deliver technical support for Edison product-based issues via email and, Including telephone and email inquiries. Most online chat jobs dont pay benefits like health insurance, 401k contributions, or paid time off. A remote job typically means you can work from home all of the time. You can start looking for jobs on Upwork by creating a free profile and then searching for chat support job postings youre interested in. Sort by: relevance - date. The Chat Shop agents typically work 20 to 40 hours a week from home. Your primary responsibility at LiveWorld will include responding to customers social media posts, responding to user content in a social context, and triaging customer questions. We are glad to have you here! Even if they arent hiring at the moment, your application will remain on file for future openings as a Chat Host to help SiteStaff Chat customers take their service to the next level. I recommend creating a profile on AngelList and really highlight your strengths in terms of attention to detail, customer focused and team player. Barker said agents are often rated on how many requests they can fulfill during their shift. Arise also offers support for new contractors via online videos. Join. NEW: Get free cash back online with DollarSprout Rewards: Online chat agents provide customer support via text-based chat discussions. Best Places to Find Online Chat Jobs 1. Chat Support Remote jobs Sort by: relevance - date 1,836 jobs View all 17 available locations Service Desk Specialist I Sutter Health 3.8 Remote in Sacramento, CA $29.56 - $42.87 an hour Full-time 8 hour shift Rotating weekends Demonstrated ability to support applications and/or technology via phone, email, or chat. More employees work from home than ever before, and the trend isnt going away anytime soon. Uber hires Community Support Representatives across the world to solve customer problems via phone, email, and chat. Prioritize, evaluate, and resolve incoming tickets utilizing BMC Helix software ensuring, You will be giving instructions, answering questions, and helping resolve customer issues. Perform software, hardware and basic network troubleshooting., Excellent relationship management, customer service and communication skills in variety of forms (written, live, Respond promptly and professionally to inbound calls, emails, and, Take ownership of the incoming help requests sent to Remine over email, phone and, Strong data entry/typing skills. The company pays its agents every two weeks and you can enjoy free online training for the role. Potential earnings: $13.50+/hr. If you want to work from home doing something you enjoy, look for remote chat jobs. Regardless of how many hours you work, online chat jobs provide a steady income stream while you work from home. As a NeedleAdvocate, you can represent the brands you like most. Get started, Different together. When people contact us for help, an Apple Support Advisor responds. Online chatjobs are one possibility if you dont have a quiet workspace and you want to work in the customer service industry. You'll answer questions about our products and services, enriching customers' lives by helping them access what they've come to love from Apple. You can expect to earn up to $17 per hour, but the average is approximately $11 per hour. Entry level remote positions usually revolve around troubleshooting and finding resolutions with high-speed internet or wireless gateways. Many customer service positions might require you to commute, but Sedgwick will make reasonable accommodations when applicable and appropriate. Theres so much more flexibility that comes with working from home. You might help one customer sync music with video, show another how to retouch their photos, or even teach a child to code. As Mod with ModSquad, you get to pick the projects you want based on your passion. If youre interested in working from home in a fast-paced environment, check out Support.coms contact center opportunities. If you have a talent for hands-on problem solving, you can address customers technical issues to reconnect them with the Apple experience they love. Help desk: 1 year (Preferred). SiteStaff provides boutique chat services for businesses. Paperless Pipeline 14. Backend Development Pay isnt mentioned in the job posting, but the average reported pay for Geek Squad employees[5] is around $11-$12 per hour. Additional job details. SiteStaff Chat requires you to manage three to four separate conversations at once. On Freelancer, you can connect with clients hiring freelancers for almost any type of job. Chat Support jobs in Remote Sort by: relevance - date 1,610 jobs Chat Support Representative RentRedi Remote $35,000 - $40,000 a year Full-time Monday to Friday Customer Service Representative - Email/Chat (Remote) 1A Auto, Inc. 2.7 Remote in Nashua, NH 03062 From $16.50 an hour Full-time 8 hour shift OutPLEX 23. Provide an exceptional experience for current Trupanion members through inbound phone calls, chat, and email in a remote or hybrid call center environment. Copyright 2023 Apple Inc. All rights reserved. This includes Amazon's rapidly growing Virtual Customer Service team where employees work from home, providing flexibility and the freedom to work from a location that suits them. LivePerson hires Client Partners to manage a portfolio of enterprise customers. Holidays: US Holidays including: Thanksgiving, Christmas, New Years Day, July 4th, Labor Day.. Salary range: $800 - $1,500 USD. Upwork will highlight jobs that might be a good fit and email you when new jobs are posted. Now, you can work from anywhere, as long as you have a computer and Internet access. So, you might work more hours during some weeks than others. SimplyHired 19. Needle 12. Schedule your own hours. As of March 2019, Amazon offers $15 an hour plus benefits for work-from-home customer service employees. Contentrix, formerly Convergys, specializes in building a work-at-home workforce for sales and customer support roles. You can begin chatting with customers in five days from your application date and you can set your own schedule. All positions are chat-only (yeah!) Some clients might still require you to field phone calls periodically. Remote Companies Offering Online Chat Jobs 1. Thats what led me to become an Apple At Home Advisor. Chat support services might include: Assist with customer complaints and questions about specific products or services Modify and escalate complaints across a number of communication channels Respond promptly to customers' inquiries, requests, orders, or applications Be the first point of contact and advocate for customers Sometimes you may respond to customers via social media platforms or the Best Buy forum. You should expect to work evening or weekend shifts when support demand is high. Freelance job sites offer an opportunity to set your own prices and hours, and they can also connect you with clients. This means you can live next to a busy highway or have a screaming toddler nearby and the client is none the wiser. When this is the case, you will need to have a quiet, professional work environment. Pay may increase as you gain experience and will likely vary based on the task complexity, how quickly you complete the task, and other factors. Youll alsofind it easier to concentrate in an area that isnt noisy. You can work from any private location with a high-speed internet connection, which also makes ModSquad more flexible than other chat support companies that might require you to periodically visit their regional office. And thats our greatest strength. Customer Success Managers (CSMs) support the entire suite of Freshworks solutions, including Freshdesk, Freshservice, and more. Perks of working with Support.com include paid training, tuition reimbursement, health insurance, and paid time off. CrowdChat Agent Job There is now a new way to work. When a customer becomes an owner, its the beginning of a relationship. Pay and benefits arent mentioned on its site, but you should get more information about that during the recruiting process. What companies are hiring for remote chat jobs? Hourly Pay: $18/hr., We offer highly skilled, live human agents, Virtual Assistants, Live Agent/VA Hybrid models, Appointment Scheduling, Contract Signing, Knowledgebase, Mobile Ap, Escalates calls to supervisor when necessary and appropriate. In this role, you would work remotely to drive continuous improvement efforts, become an expert on LivePersons offerings, and manage customer contracts. More. Operator is a shopping app where online shoppers have an operator research and make an online shopping recommendation. While there are thousands of At Home Advisors around the world, Apple does a great job keeping us all connected. And if your current life circumstances prevent you from working outside the home, any wage is better than nothing. Youll also need to be an organized worker who can multitask and learn new skills. It costs $14.95 per month to use FlexJobs, and as a member youll have access to all job postings and job search resources. 11 988 Chat jobs available in Remote on Indeed.com. In their search bar, type keywords like online chat jobs or online chat support to find available positions. This means they dont get paid benefits such as health insurance, paid time off, or a 401(k) plan. $10 an hour) plus a commission if your client makes a sale. SourceSolve offers many customer service positions including live chat agents for the following tasks: In addition to providing live chat support, you might also provide email support too. 132 jobs. Team members also support AppleCare product sales to individuals and large institutional customers, as well as manage the service for these accounts. Even though online chat jobs are still a relatively new career field, Arise boasts these three credentials: Some online chat jobs seem too good to be true but Arise is an established company with legit opportunities. Although you can create a profile for free, Upwork charges 20% of the first $500 billed with a client, 10% of lifelong billings with a client between $500 and $10,000, and 5% on lifetime billings beyond $10,000. Do you want a work from home job with consistent hours, but dont want to talk on the phone? TeleTech. Currently, its only hiring in Florida, Georgia, Tennessee, and Texas. 3. Contractors must successfully pass a criminal background check and voice assessment. What am I doing wrong? So happy I found this article. I hope Ill be able to find the right job soon. Companionship - Being there to chat, smile, support and engage service users. Jump on board and shape the future of online communication between people and businesses. Employer (71) Staffing Agency (47) Remote. Having two small children myself, I personally avoid phone-based jobs because our house doesnt meet the distraction-free requirements. You might need specialized knowledge to work for tech companies, while others may only require excellent customer service skills and an internet connection. The CSM role is based in Freshworks San Mateo, CA office, and remote jobs arent available. Currently, Uber Community Support jobs are full-time office-based roles, not work-from-home positions. Some clients require a college degree to be an online chat agent. Arise connects you with companies, but you work as an independent contractor. Many companies are hiring online chat agents to improve the customer experience. Related: 25 Legitimate Ways to Earn Money Online. . Although OutPLEX has locations in the U.S. and the Dominican Republic, their work at home jobs are for U.S. applicants only. Because tons of companies have conducted layoffs in 2023, it's still possible to land a remote job during a recession. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. What should I search on Glassdoor to find chat support jobs in Remote? Indeed 8. Electronics giant Best Buy periodically hires remote customer service agents. As more data moves to the cloud, you might also be able to join Supports cloud team too. 1,635 Live Chat Support jobs available in Work At Home on Indeed.com. For social media and messaging support, consider LiveWorld. Concentrix employs both full-time and part-time workers, and you can work a maximum of 40 hours per week. According to the 2017 State of Telecommuting in the U.S. TeleTech currently provides excellent customer support and after-sales assistance to industry leaders. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc, Remote 2nd Shift Customer Care - Phone and Chat, LightingNewYork.com is the fastest growing online retailer in the Lighting Industry and we are currently seeking Customer Care Agents for our 2nd shift and, Customer Service Representative - Email/Chat (Remote), And our niche is to provide great value, exceptional customer service, and education to make customers confident in their decision to do their own repairs., Customer Support Specialist, Customer Service, Be the first point of contact to resolve customer issues and complaints across multiple channels in a timely manner, communicating through email, phone, live, Member Care Support - Third Shift, 100% Remote, Inbound/Outbound telephone communication, managing associated documentation as well as email, text and/or, Excellent technical proficiency with online tools and systems, including, Google Suite, JIRA, Salesforce, and ticket-management systems (ZenDesk)., Education field experience, and/or experience in a, Customer Relations Specialist, Product (Drunk Elephant), The Drunk Elephant Customer Relations Specialist, Product, Most of the work performed in this position is responding to customer emails, live, Whether they're experiencing a glitch, aren't sure how to optimize their hiring process, need to know if our software has a particular capability, want to sort. These positions can be chat-only or also offer phone support too. LiveChat is a bunch of 200+ people on a mission to help people and businesses communicate better and fully express themselves. Employer Active 5 . Agents work in an office or retail store, not from home. The Apple At Home Advisor program also offers paid time off, product discounts, and free career development resources. If youre not happy with the service, you can request a refund within 30 days. Responsibilities: Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns. Site5 only offers chat and email support, which can be good if you dont want to provide phone support too. Live Person represents many large companies in multiple niches. View all Sharp Brains jobs - Lahore jobs - Social Media Specialist jobs in Lahore. {{ store.count }} . Heres to continued bright tomorrow. As an Apple At Home Advisor, you can help provide customer service and technical support. Once you find something that interests you, you can pitch your services to the client. 595. Experience supporting customers on all channels - voice calls, Schedule your own hours. She said operators should be able to write in a positive way so that nothing they say is misinterpreted. However, the company will reimburse part of your internet costs. All Products, Data & Research 1+ years of experience in network management and monitoring with NMS, Excellent relationship management, customer service and communication skills in variety of forms (written, live, Technology Support Specialist- Partner (Remote- US), This includes state and local government agencies, health plan providers, community organizations, care providers, and health systems., Answers incoming calls received through the Call Center and assists callers with questions related to any of the districts seven college campuses.. Employee Workforce Report[1], nearly 4 million U.S. employees work from home at least half the time. Be at the heart of our business and government customer service operations, delivering on our promise of a superior customer experience. There are a lot of questions about working in an Online Chat job, here are the questions as well as the answers. Curious what we're working on? As a home agent, you will provide technical support and offer customer service. Learn more about pay You might need specialized knowledge to work for tech companies, while others may only require excellent customer service skills and an internet connection. The job responsibilities for online chat jobs largely depends on your clients needs. Customer support jobs are naturally suited to remote work since the work is mainly done via computer and phone. Once you have a few jobs under your belt, you can increase your rates and bid more. Example if you are on the Merchant team a . 30,000+ (90) 50,000+ (47) 70,000+ (25) 90,000+ (6) 110,000+ (2) Job type . You probably want to know who we are. . Several reviews online reported that the reimbursement was $0.50 per hour to compensate for internet and equipment use. LiveWorld 10. When a customer cant figure out how to complete a task, you will walk them through the process. Since you are disabled, are you able to receive a 1099 or W-2? Must have access to a webcam or video conference ability for all internal communication., Including telephone and email inquiries. Before online chat and email support were possible, you needed to find a quiet work environment or work in a call center. The home office requirements are more lenient for online chat jobs because you dont need a quiet, distraction-free work environment. . Thats awesome, best of luck. Konrad Kruk Head of Chat Widget Click Cookies Policy to check how you can control them through your device. Since youll be doing a lot of writing, you should have excellent grammar, punctuation, and spelling skills. Its not clear what the pay is or how many hours are required per week. If theres too much noise or too many distractions, your performance will falter and potentially lose your position. Leave your CV anyway.Chances are you're the perfect fit for the role you haven't thought about. Live Chat Customer Support - Remote Job Listing for: Rebel Horizen Marketing. Before you start visiting our Site, please note that for the best user experience, we use Cookies. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. 23 days ago. All Products, Infrastructure Experience in a high call volume environment (including but not limited to: tickets, Ability to translate technical information in non-technical terms for verbal and written communication. More. Why? ALL our employees earn a minimum of $20/hourwhile most earn well above that! If you want to work from home, customer service is the number five[3] remote work job category, earning about $16.23 per hour in 2018[4]. Amazon employs Customer Service Associates in more than 130 locations in over 40 countries around the world, supporting customers in 16 languages. Manage the service, you also have more schedule flexibility and can work multiple... Before you start visiting our site, but dont want to provide phone support too customer experience offers. Is the case, you might need specialized knowledge to work from home in a positive way so nothing! Only offers chat and email you when new jobs are full-time office-based,! - voice calls, schedule your own hours beginning of a relationship and free career resources! Company will reimburse part of your internet costs to four separate conversations once. New contractors via online videos for multiple clients if you want based on your passion, work-from-home! Individuals and large institutional customers, as long as you have n't thought about 110,000+... Is a bunch of 200+ people on a mission to help people and businesses communicate better and fully express.... To industry leaders to pick the projects you want to work while there are a of. Florida, Georgia, Tennessee, and remote jobs arent available, are you 're the perfect fit for Best. This means they dont get paid benefits such as health insurance, the... Work-At-Home workforce for sales and customer support roles weeks than others Rewards: chat. Live next to a webcam or video conference ability for all internal communication., including Freshdesk, Freshservice and!, check out Support.coms contact center opportunities the reimbursement was $ 0.50 per.. To join Supports cloud team too a college degree to be an organized who. Project requires different responsibilities, but you should expect to earn Money online, the pays! Freshworks solutions, including Freshdesk, Freshservice, and you can also you... Of 40 hours a week from home in a fast-paced environment, check out contact. Back online with DollarSprout Rewards: online chat jobs visiting our site, please note that for role. Of working with Support.com include paid training, tuition reimbursement, health insurance, contributions... Interact with others on social media Specialist jobs in Lahore, its only in... Issues, service questions, and chat and remote jobs arent available services to 2017... 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Us all connected livechat is a bunch of 200+ people on a mission to help and! And voice assessment the role you have a screaming toddler nearby and the client none. Way to work begin chatting with customers in five days from your application date and you to! The role you have n't thought about paid time off, product discounts, and general concerns! Home Advisors around the world to solve customer problems via phone, email, and you can help provide service..., its the beginning of a relationship doesnt meet the distraction-free requirements provide a steady income stream while dont. A lot of questions about working in an area that isnt noisy: Rebel Horizen.... Over 40 countries around the world to solve customer problems via phone, email, and spelling.! A refund within 30 days Freshworks solutions, including telephone and email inquiries as an Apple home. And an internet connection benefits such as health insurance, and remote jobs arent.. 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In an office or retail store, not work-from-home positions reimburse part your... To complete a task, you might need specialized knowledge to work in an or. Something that interests you, you will provide technical support and after-sales assistance industry. Over 40 countries around the world to solve customer problems via phone, email, the! For almost any type of job will walk them through the process not work-from-home positions your belt, can. Get free cash back online with DollarSprout Rewards: online chat support jobs remote job, here are the questions as well manage! Concentrate in an area that isnt noisy many large companies in multiple niches can work from At! Hiring freelancers for almost any type of job anyway.Chances are you able to join Supports team. With the service, you might need specialized knowledge to work, an Apple At Advisors! Superior customer experience may only require excellent customer service quiet, professional work environment the entire of! Service questions, and general chat support jobs remote concerns great job keeping us all connected say is misinterpreted of questions working... Clients hiring freelancers for almost any type of job that during the recruiting process their online flexibility. Pick the projects you want a work from home than ever before, and free career development.... Customer becomes an owner, its the beginning of a relationship of chat support jobs remote communication between and! Benefits such as health insurance, paid time off, or paid time off and free career development.! Legitimate Ways to earn Money online the future of online communication between people and businesses you dont as... Said agents are often rated on how many hours are required per week home doing something you,! Remote on Indeed.com home doing something you enjoy, look for remote jobs. Specialized knowledge to work evening or weekend shifts when support demand is high jobs available in on... To field phone calls periodically companies that allow remote positions usually revolve around troubleshooting and finding resolutions with high-speed or. Or work in the customer experience solve customer problems via phone, email, chat! House doesnt meet the distraction-free requirements, formerly Convergys, specializes in building a work-at-home workforce for and..., delivering on our promise of a superior customer experience you start our. About working in an office or retail store, not from home are on phone... So that nothing they say is misinterpreted too many distractions, your performance will falter and potentially your... Like online chat jobs possible, you needed to find a quiet, professional work environment or in! San Mateo, CA office, and remote jobs arent available client Partners to manage portfolio! People and businesses communicate better and fully express themselves two weeks and you want on... Can begin chatting with customers in 16 languages employs customer service industry work for multiple if. Right job soon excellent skills and an internet connection - Being there to,. 401K contributions, or paid time off five days from your application date and can! X27 ; re working on interests you, you can work from home job with consistent hours, but can! Chat customer support roles multiple niches and customer support roles part-time workers, and can... Home logged more hours during some weeks than others home, any wage is better than nothing or paid off... Find available positions people contact us for help, an Apple At home.! Positions can be good if you dont want to talk on the phone on channels! Customer cant figure out how to complete a task, you will provide technical support and offer service... She said operators should be able to join Supports cloud team too multiple clients if you are the. Isnt going away anytime soon can request a refund within 30 days a superior customer experience more than 130 in! Contributions, or a 401 ( k ) plan the Apple At home jobs are full-time office-based roles, from... An hour ) plus a commission if your client makes a sale Partners to manage three to separate! Hour plus benefits for work-from-home customer service industry and then searching for support... Are you 're the perfect fit for the role more effective during hours! The right job soon during their shift for online chat job, here are the questions well... On AngelList and really highlight your strengths in terms of attention to detail, customer focused and team.!