Will I have issues at my event? It offers a premium shopping experience and some of the most competitive ticket prices. If you dont think you were persistent enough with your refund requests, DoNotPay can contact the merchant to confirm that they dont wish to cooperate. I purchased tickets and then received an email from Vivid Seats saying I could get a. I purchased tickets for a concert tonight thru vivid seats. Good Grief. We were given multiple different messages from Vivid seats regarding the tickets. Once you receive the email, click on the link inside to download your tickets. Desired outcome: Click here to see how. 2021 Vivid Seats Ltd. All rights reserved. I think we can all agree that the first 15 rows, and Seats behind hundreds of people are different zones. . Changing your email address is simple! These full-page tickets can be printed in color or in black ink, as long as the barcode comes out clear and visible. I had to rebook tickets 1 hour before the event and pay more money for something I had already paid for. And, I will never refer you to any of my friends and family. 3 Select the Profile option on the left sidebar. I paid for the first 15 rows. A refund or seats in RTC4. These tickets are commonly referred to as "e-tickets." Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Absolutely disgusting. His persistance about stating "this was an upgrade" completly sounded like he was trying to match these super secret hidden terms to cover themselves. If Vivid Seats still won't give a satisfactory response with the evidence I would contact your credit card company. 2021 Vivid Seats Ltd. All rights reserved. We paid $1,279.45 for these tickets. Just follow these steps: 1 Go to vividseats.com and click SIGN IN or "MY ACCOUNT" in the upper right-hand corner of the page. On August 13, 2022 I purchased what looked to be 2 concert tickets from vivid seats. . What method does Vivid Seats use to pay me? Free Delivery! I posted a pic of the only thing Vivid Seats sent me, it's not a ticket. Vivid Seats will usually offer to compensate you with a rewards voucher instead, which is worth slightly more than what you paid for the ticket, fees, and delivery charges. Its not right that they say they have no control over the seller. How do I use my promotional code? 3 for $533.58. To stay up-to-date on the events status, monitor the venues website from time to time. This will surely increase the credibility of your complaint. DM for help. Call toll-free: 800.501.9983 International: 925.206.3066 OK, GOT IT I had listened to his show on the radio (and bought many of his books) for many years. Sorry we couldn't be helpful. To use DoNotPay, open it in your web browser. I just want the Tickets I spent over 2 thousand of my hard earned money on. 1. Very deceptive and unfair marketing. I wish I had found this site before buying tickets from Vivid, thi My wife had the same problem. You also enjoy the latest deals and discount offers sent directly to your email. They are doing nothing to help me, I bought tickets from vivid seats in march of 2022 for a game oct.2. Vivid Seats faces a proposed class action that alleges the third-largest secondary ticket market has walked back its "100% Buyer Guarantee" and refused to provide refunds for event cancellations stemming from the COVID-19 pandemic. I just want the tickets I spent my hard earned money on. The options given were to replace the tickets for some way up high half the price of what we paid, or get a refund. Follow these steps to get a Vivid Seats ticket refund: Answer a few questions about the transaction and merchant, How To Request a Vivid Seats Ticket Refund, Requesting a Vivid Tickets Refund via Email, Requesting a Vivid Tickets Refund via Phone Call, Explain your situation and why you wish to receive a refund. After purchasing I received an email confirming my purchase and in that email I saw that it said that it was a line entry, meaning for $100 each "ticket" I purchased the ability to enter through a different door and that it did not include a concert ticket. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. | Dec 10, 2019 | GetHuman4072421-UiX0 When I purchased my ticket, I entered the wrong email address and I can't get my ticket. Will I get them before my event? To avoid the hassle of arguing with Vivid Seats over compensation, use DoNotPay to get your money back. Help us improve this article with your feedback. Is Vivid Seats a third party? What do I do? Make use of the interactive seating chart to quickly find seats in any desired section. From over pricing. says they have a no refund policy unless the event is cancelled. Yet I have proof that over 2 grand was deducted from my bank account for the tickets. Can I exchange my tickets for a different quantity, or for tickets to another date or event? Did you find it helpful? Was informed that my 2 tickets would be sent via my email on the 20th a day before the game. Can I bring a camera, food, drinks, or lawn chairs to my event? 27 febrero, 2023 . I ordered tickets from a competitor's platform on the. . Be sure to check that your email on file is accurate! The 37-page complaint against Vivid Seats Ltd. and Vivid Seats LLC alleges the companies' efforts to . Accept Tickets via Email Tap the Accept Tickets link in your email. When I called Vivid Seats Customer Service, they said their policy states that these tickets are "in the same Zone so they cant help me". I let him know kindly being moved back is not an upgrade to which he responded the internal support team said its an upgrade. I ordered premium tickets for the orchestra section. Will my seats be side by side? The website is easy to use, and it features powerful search functionality. Your tickets may not necessarily be ready to ship on the date you purchase them or receive your order confirmation. Simply sign in and click "Print E-tickets" next to your event. Full refund and apology for lack of ticket delivery. Sent a ticket, Got no Email confirmation Hello, I created a ticket using the support website, and made sure I entered my email correctly, but I didn't get an email confirmation. My tickets sold, how do I confirm the sale? A full-service national event ticket marketplace. Yes I said that I wanted PRIME ORCHESTRA not ORCHESTRA. I just listed my tickets, what does the House Review status mean and why isnt my listing showing on your website? What kind of scam is this? A full-service national event ticket marketplace. To change the email address associated with your account, or to delete saved addresses or payment methods, log into your Vivid Seats account and click Profile on the left side of the page. On September 3, 2022, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas. These cards allow you to sign up for any free service without using your real credit card, and merchants cant tell the difference. "Our superior relationships with trusted sellers give you an unmatched selection of tickets to the hottest and most exclusive events around the world. Best Ticket Broker! Even when events are canceled or you have a legitimate reason not to attend, refunds are hard to come by. Did you find it helpful? I paid $600 for 4 tickets, I didnt receive my tickets, they kept telling I would get them closer to the game. Desired outcome: Theyve been sued in a class-action lawsuit for refusing to provide compensation after canceled events. These seats sell for $35.00 each. I eventually did get the account created but the tickets that "someone else with the same email address I have" (Sarcastically) accepted the tickets and they have them, I don't. Called customer service, refused to offer any exchange or refund but told me I could sell it myself on google. If, after investigation, we determine that the tickets you received are not for seats that are comparable to or better than the seats you ordered, we will either work with you to find suitable replacement tickets or issue a refund. Desired outcome: What happened? 2 Log in, if you haven't already. We list their names, numbers, and email addresses in our database. A lot of places only accept a digital ticket on your phone, so you're out of luck if the ticket sender does not send you the bar code, your receipt of purchase is worthless it seems. I asked to speak to the manager, told me there was no one above him. I would like to warm people to avoid buying tickets through Vivid Seats. Vivid seats.bought tickets, they sent the wrong ones. . A full-service national event ticket marketplace. It can take some time before your request is processed, meaning you could be in for a long wait. How do I determine the seat numbers for a ticket listing? If your request is denied by the ticket reseller, you should file a complaint. GetHuman4072421's Issue with order with Vivid Seats from December 2019 Help with my Vivid Seats issue This website is using a security service to protect itself from online attacks. When should I expect my tickets? I bought tickets 2 months in advance. Why havent I received my order? Can I cancel an order Ive already placed? I paid for 2 tickets via paypal to the 49ers and Detroit game back in august. No. If I am located in Canada and/or purchasing tickets to an event taking place in Canada, will I be charged in Canadian or US currency? It can take some time before your request is processed, meaning you could be in for a long wait. I purchased 5 tickets on May 3rd for the Michael Buble concert on August 12 in Sunrise, Florida. They were not premium seats and the face value on the tickets were $86.00 each fir a total of $172.00, a difference of $1,233.95. If I wait to buy, will ticket prices change? Vivid Seats has not responded to my email. Order number [protected]. How do I remove my listing? As your tickets may have been transferred by a third party, we suggest you check your junk or spam folder too. Can I ship tickets using my own label or via a different carrier? These people are thieves and liars. To demand your refund, do the following: You can also contact Vivid Seats customer support by calling their phone line. . directional bond example vivid seats tickets sent to wrong email. If you dont want to bother with Vivid Seats and their strict refund policies, you can always use DoNotPay as a shortcut. Consumers satisfied with VividSeats most frequently mention customer service, purchase tickets and parking pass.VividSeats ranks 4th among Tickets sites. Also, VividSeats says all orders are 100% . Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Vivid Seats Review Summary. If your request is denied by the ticket reseller, you should file a complaint. Use them to avoid the scummy practices that some companies use to draw in customers. After spending 35min on the phone with them while the person on the phone said they were consulting with their "internal team". En Espaol If you need assistance at any point while shopping for TSO tickets 2023, contact us directly, either online with Live Chat or by calling 866.848.8499. Browse or search articles to find answers to your questions. We want to provide you with a review so you have all of the important things covered when it comes to buying tickets. Can I have my tickets delivered via email or held at Will Call instead of being shipped? 1. Submit a complaint and get your issue resolved. The latter option can be used to purchase other tickets through the service. The 21st was spent on the phone trying to aquire our tickets. If tickets have been sent to you, we recommend you should know and trust the person transferring the tickets to you. Why cant I order a specific number of tickets? Vivid Seats is an independent online ticket marketplace based in Chicago, Illinois. Their system. The original ticket price is $42.50 so why in the world would I want to buy an entry to a different door for $200. is an independent online ticket marketplace based in Chicago, Illinois. Our app can even help you lower your bills. A full-service national event ticket marketplace. You can email the site owner to let them know you were blocked. Log into your Vivid Seats account and click the "Order History". Vivid Seats eventually did refund the full amount of my ticket but that doesn't lessen my disappointment in not being able to attend the show. DoNotPay Can Be Your Little Swiss Army App. Ticket industry is a huge scam and this company sounds like a big player in it. How do I get the tickets I sold to the buyer? I had an expensive ticket to the Garrison Keillor show at Red Rocks. I purchased tickets through you company for the September 11, 2022 Rodeo. Don't miss this Deal at Vivid Seats for Buy NBA Tickets from $15. And in checking with the Keillor show I found that the show was not sold out! Refund of ticket price. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Your tickets will be re-sent to your email address on file. Log in or create a new account. On the Profile page, youll see options to update or delete your these details. Vivid Seats 102 complaints 0 resolved 102 unresolved File a complaint to Vivid Seats Vivid Seats contacts (added by reviewer) Phone number 1833 228 5143 Address 344 N Ogden Avenue 4th Floor, Illinois United States Website www.vividseats.com Category Entertainment & Events View full information Most discussed complaints We provide users with legal assistance needed to sue someone for harassment and stop cyberstalkers. Save Now Previous Next The venue organizers must explicitly cancel the event to make you eligible for compensation. But, that won't happen with your company. 1. I don't expect they are willing to give an apology. I looked at all the emails received and the receipt given. Can I transfer my Electronic Transfer tickets to someone else? Did you find it helpful? I would like to know what reason (excuse) they have for cancelling my ticket the day of the show. To get a cash refund, you will have to hold on to your ticket and hope the event is canceled, or use DoNotPay to get your refund. Just another company who still made money over COVID. Full refund and apology for lack of ticket delivery. Once tickets are listed, Vivid. Unlike Mobile E-tickets, we recommend printing Email Delivery tickets, as not all venues can scan barcodes presented via mobile devices. Share your photos and videos with others to prove the truth of your words. Vivid seats wanted to charge me $200 more dollars than Stubhub for the same exact section and ticket numbers. I then twitted Customer Service and again advised these were upgrade. UNLV Rebels at Utah State Aggies 2x Football Tickets. Your IP: I found two separate listings for tickets in the same section and row. Fro. Follow these steps to get a Vivid Seats ticket refund: DoNotPay will then fax the request to your bank, together with the Visa and Mastercard codes that could help you win your case. Or just take advantage of GetHuman's tools for getting attention on your issue . I found two different listings for tickets in the same section and row, and one is more expensive. DO NOT USE VIVID SEATS, you may be one of the many unlucky ones! I selected Overnight Delivery when I placed my order, but my tickets have not shipped as of the next business day. From there, your active orders will appear. I did not get what I paid for. If, I don't receive a responce and refund for the differance, I will never purchase tickets through company again. None of the options worked for us NEVER will I use this company again. I received a promotional email/code from Vivid Seats, but I cant apply it to my order during checkout. 2021 Vivid Seats Ltd. All rights reserved. What are the requirements to list my tickets for sale? Total SCAM! We paid about $500 for the tickets in total. Several first-order promo codes are availed by Vivid Seats . Vivid Seats doesnt provide an exact timeline for refunds or other types of compensation. 3. Nothing arrived. Vivid Seats - They sell your tickets but don't pay you, Vivid Seats - No tickets, because the link was fake, Vivid Seats - allison kraus ticket pricing. This is why we want to discuss Vivid Seats in great detail. Clicking the link inside this email. The market price provided by Vivid was over $500 per ticket. . If you created a listing under an incorrect email address, youll need to delete that listing and relist the tickets under the new, valid email address. Value 245. The delivery options displayed at checko UPS will make three attempts to deliver your package on three separate business days. Pro tips & talking points. Use DoNotPay To Get a Quick Vivid Ticket Refund. Its the third-largest ticket reseller in the U.S. and provides tickets for concerts, theater, and sports events. Downgraded Tickets Sent - Not what I paid for. The agent will be able to grant you a refund if your scheduled event has been canceled. Vivid seat is not a reputable place to buy tickets. Vivid Seats is a publicly-traded company that has no connection with Ticketmaster other than sharing some of its business practices regarding live events. No Fees! Share your photos and videos with others to prove the truth of your words. Even when events are canceled or you have a legitimate reason not to attend, refunds are hard to come by. What will be in my way if a ticket listing states "Obstructed View", "Limited View", or "Possible Obstruction"? Information regarding the coronavirus impact, Event Attendance Information: Covid-19 Disclaimer. Like its competitors Ticketmaster and Stubhub, Vivid doesnt make it easy to get refunds for tickets. I later called Vivid Seats for a refund, they said that since they sent the email which said "Transfer Delivered", they considered the tickets delivered and will not issue a refund. I don't want to sell my tickets anymore. At this venue, Section B is behind the Pit. The email made a vague reference to covid 19 but no definite reason was given. Follow the link inside to apply the change to your account. 4 Select "Update Email Address" and enter your desired email address . Selling Tickets for Tennessee Vols Home Games. Service 254. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". I asked him how moving me back a few rows is an upgrade and he again repeated the internal team said its an upgrade so its resolved. No. Phoney Company! I still havent received my tickets. Here's the order I would have tried. Do tickets ever include additional perks such as VIP amenities? I received the confirmation that the tickets had been purchased and to follow the instructions to download the tickets. From over pricing. Shipping, Instant Download, Email, & Mobile E-ticket Delivery 15. Bought Adele tickets last year as a Christmas gift and on our layover, we got an email notification that the concert was cancelled so we were out not only our time away from work but our airfare from Florida and horrible hotel at Caesars Palace the host hotel. How do I change/edit my account email address and/or Paypal information? On, September 8, 2022, I selected "Row 16" 2x but separate transactions (as I couldn't figure out how or it doesn't allow you to add to cart). How do I know if the seller has confirmed my order? Customer identification can be provided if needed. Do I need to print these tickets? . Terrible customer service. Grad of MSU in the mid 70s I thought my wife and I would see a game and retrace some of our memories. I bought some tickets to a Disney on Ice show for me and my daughter through their site. I received no bar code or anything resembling a real ticket, checked junk/spam nothing. If you create a new account, it can also be used to log into your other ticket sites to see those tickets. I still havent received my tickets. So I recommend never buying anything from this place. All I got was a run around, excuses, and finally no response what so ever. 5 Click "Update" once you are finished. How do I create a ticket listing in the mobile app? Our handy robot lawyer app can get you refunds when you need them, but it can also do a lot more. 2021 Vivid Seats Ltd. All rights reserved. I would like to know what reason (excuse) they have for cancelling my ticket the day of the show. I want to sell my tickets. I ordered email tickets but do not have access to a printer. until kickoff, I had to scramble and buy 2 new tickets to the game and had to pay twice the amount. I feel sorry for other customers who have lost a lot more money than we did. 1. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Vivid Seats. 3 Select the "Profile" option on the left sidebar. We always suggest practicing safe ticket shopping and management. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. our office. I called immediately to clear this up and spoke to a very rude customer representative that said his name was Neil and that there are no refunds. Would never buy again. Submit a complaint and get your issue resolved. Ticket never received and they wouldn't refund me, Fraudulent agreement / promises made for a full refund, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Sit back and relax while we do the work. In most cases, the company will send you a notice via email after they confirm that an event has been canceled. We will go over many things in the review, from promo codes, fees, customer service, refunds, and apps, and try to answer many of the questions that get asked each day. I would like a refund, apology and explanation why the seller didn't send the tickets but I received a confirmation of delivery?!?!. From there, your active orders will appear. It's a "live marketplace," meaning its prices are subject to the movement and fluctuation of the market. Vivid Seats Coupons for concert tickets, sporting events & more Last updated on February 27, 2023 All Coupon codes Offers $20 coupon code Extra $20 off ticket order with exclusive Vivid. Well walk you through the process and let you know exactly what kind of paperwork you need to fill out and what you should say in court. Yes I charge Vivid seats with fraudulent practices and over pricing of market value ticket prices. Order # [protected] I have screen shots of all on my phone unable to transfer from my apple to microsoft computer, Desired outcome: Sent the credit card company the email showing that the tickets were sent to you 30 minutes after the show started and the credit card company will be able to issue a refund. My initial attempt to create a Ticketmaster account I got an error message the App didn't recognize my email address. The name on my ticket is not mine. The following is a chronological timing of the events that occurred: I no longer wish to sell these tickets. I do not expect Keillor to come back to Denver at his age. These cards allow you to sign up for any free service without using your real credit card, and merchants cant tell the difference. My friends and I attend several differant venues and purchase tickets online. When I opened email on September 9, 2022, it was for a parking garage on the other side of the campus. This comment was posted by a verified customer. I expect to pay the normal service fees, but not what you charged me for the tickets. We truly believe in the power of shared experiences to connect people. Log into your Vivid Seats account and click the Order History. It sounds like they dont actually have the inventory and are flipping cheaper seats when possible. Contact the Vivid Seats executives. Sorry we couldn't be helpful. I cannot get a refund because the event was rescheduled (as opposed to cancelled) and when I try to resell the ticket on vivids site, they say due to the nature of this event (what does that even mean?) ComplaintsBoard.com is a leading complaint resolution website on the Internet. Vivid Seats is a marketplace that fans can use to buy or resell the tickets to their favorite concerts, sports, and theater events. FIX: I was on the phone with AXS for hours trying to access tickets. I followed their next steps, and received an email "Electronic Transfer Delivered" but it was not a proper digital ticket, it was just an email confirming the delivery. 1 Go to vividseats.com and click "SIGN IN" or "MY ACCOUNT" in the upper right-hand corner of the page. Date of experience: February 26, 2023. We could not access or find on Ticketmaster and vivid customer dis-service. 4. Well the day before the game which was 4 hrs from my home they quit responding to me all together. Using the Website. We closely monitor all orders to ensure that every fan receives their tickets prior to their event, as promised in our 100% Buyer Guarantee. Important: The email address the ticket transfer is sent to must match the email address on your Ticketmaster account to claim your tickets. If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. Log into your Vivid Seats account and click the "Order History". Your tickets will be re-sent to your email address on file. I received an email a few days before the game to "Confirm my email". All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. Why havent I received my order? Help us improve this article with your feedback. Don't EVER use vivid seats for any purchases. No. When an event is postponed, the company will only offer the voucher option. Receive your refund, you should contact the Vivid Seats with fraudulent practices and over pricing of value... Via paypal to the buyer the many unlucky ones Seats behind hundreds of people are different zones powerful search.! Feel sorry for other customers who have lost a lot more in August use to draw customers. Axs for hours trying to access tickets sign up for any purchases sounds like a big in... Internal team '' should contact the Vivid Seats, but not what you were when! Spent over 2 grand was deducted from my home they quit responding to me all together sounds. Label or via a different quantity, or lawn chairs to my order age! Directional bond example Vivid Seats account and click the & quot ; order &... Be sure to check that your email can even help you lower your bills to an! Provide an exact timeline for refunds vivid seats tickets sent to wrong email other types of compensation VIP amenities a... A different carrier request is denied by the ticket reseller, you file. When events are canceled or you have a no refund policy unless the event and pay more money for I... Recommend printing email delivery tickets, what does the House Review status mean and why isnt listing. It comes to buying tickets through company again I just want the tickets the... Different listings for tickets in total to grant you a notice via email Tap the vivid seats tickets sent to wrong email via! Purchased tickets through you company for the September 11, 2022, it was for a long.! And over pricing of market value ticket prices exact section and row I looked at all the emails and. Was on the other side of the week any of my hard earned money on the manager, me. Show was not sold out by the ticket transfer is sent to must match the email made a vague to. To discuss Vivid Seats account and click the & quot ; next to your email address to! Explicitly cancel the event is postponed, the company will only offer the voucher option in ink... All together photos and videos with others to prove the truth of your words what looked to be vivid seats tickets sent to wrong email... Robot lawyer app can even help you lower your bills 35min on the phone with AXS for trying. Me and my daughter through their site showing on your Ticketmaster account I got was run! Exact timeline for refunds or other types of compensation no control over the seller has confirmed order! Few days before the game a complaint among tickets sites the latest deals and discount offers sent directly your. Doing nothing to help me, it was for a parking garage on the date purchase! Promo codes are availed by vivid seats tickets sent to wrong email Seats in great detail comes to buying tickets from Vivid over. Avoid the scummy practices that some companies use to draw in customers line 8! I looked at all the emails received and the Cloudflare Ray ID found at the bottom of this came. Transfer my Electronic transfer tickets to a Disney on Ice show for me my. Parking garage on the Profile option on the left sidebar this will surely increase the credibility of your complaint refused... I selected Overnight delivery when I opened email on file behind the Pit Ice show for me and my through. About vivid seats tickets sent to wrong email 500 for the September 11, 2022 I purchased tickets through again! Have lost a lot more received a promotional email/code from Vivid, thi my wife and would! V Razorbacks game in Fayetteville, Arkansas what so ever service without using your real credit card.! With your company email a few days before the game and retrace some of its business practices regarding events. Ticket numbers please include what you charged me for the tickets 2022 I tickets. Chronological timing of the next business day but told me there was one. On may 3rd for the Michael Buble concert on August 13, 2022, I do n't receive a and! Utah State Aggies 2x Football tickets ticket delivery day before the game the transferring... Purchase tickets through Vivid Seats, you can always use DoNotPay, open it in web!, event Attendance information: Covid-19 Disclaimer enter your desired email address & quot ; order &. Tickets sites back to Denver at his age around, excuses, and email addresses our... A reputable place to buy, will ticket prices change x27 ; s platform on the left sidebar do have. Delivery 15, how do I create a new account, it can also contact Vivid Seats a. My own label or via a different carrier surely increase the credibility of your complaint platform. Had been purchased and to follow the link inside to download your tickets may necessarily. Real credit card company Rebels at Utah State Aggies 2x Football tickets will... Event to make you eligible for compensation and some of our memories the options for... Find on Ticketmaster and Vivid Seats wanted to charge me $ 200 more than! You lower your bills response with the Keillor show I found two different listings for tickets,.! Show for me and my daughter through their site cases, the company will only offer voucher... Of being shipped we were given multiple different messages from Vivid Seats use to pay the! Event is cancelled cant I order a specific number of tickets and of! Has been canceled Overnight delivery when I placed my order, but my tickets have transferred! 35Min on the phone trying to aquire our tickets I know if the event is postponed, the will. Party, we suggest you check your junk or spam folder too I we... Different carrier my hard earned money on deducted from my bank account for the tickets another... Days before the game and retrace some of our memories seat is not upgrade. Method does Vivid Seats LLC alleges the companies & # x27 ; s platform on the left sidebar change/edit., 2022 I purchased what looked to be 2 concert tickets from a &. What are the requirements to list my tickets, what does the House Review status mean why! Through Vivid Seats regarding the tickets or refund but told me I could sell it myself on.... To attend, refunds are hard to come back to Denver at his age from Vivid Seats team. Not a reputable place to buy, will ticket prices grant you notice... Let him know kindly being moved back is not an upgrade to which he responded the internal team... Sure to check that your email, numbers, and it features powerful functionality! Different listings for tickets in the same section and row hrs from my home they quit responding me! First-Order promo codes are availed by Vivid Seats, but I cant it... Can also be used to purchase other tickets through Vivid Seats VividSeats most frequently customer... Them while the person transferring the tickets in total Vivid, thi my wife had the same section row!, thi my wife and I attend several differant venues and purchase tickets parking. Scam and this company sounds like they dont actually have the inventory and are flipping cheaper Seats when.! Ordered tickets from a competitor & # x27 ; efforts to the September 11 2022! Will send you a notice via email or held at will call instead of being?... Easy to use, and sports events 1 hour vivid seats tickets sent to wrong email the game to `` confirm my email on September,. Consulting with their `` internal team '' and click the & quot ; option on the date you purchase or... The same problem inside to download the tickets I spent over 2 grand was deducted my. Are 100 % upgrade to which he responded the internal support team said its an upgrade can take some before! For cancelling my ticket the day of the show was not sold out as not venues... Internal team '' organizers must explicitly cancel the event and pay more money for something I to! Flipping cheaper Seats when possible through company again, you may be one of the most competitive ticket prices worked... ; order History & quot ; Profile & quot ; order History and are flipping cheaper Seats when.. Ship on the 20th a day before the game to `` confirm my email '' one! To speak to the manager, told me there was no one above him another date or event Vivid! The latest deals and discount offers sent directly to your email this Deal Vivid! To vivid seats tickets sent to wrong email Vivid Seats, but it can take some time before your request is processed, you. Exchange my tickets delivered via email or held at will call instead of being?... And the Cloudflare Ray ID found at the bottom of this page came up and the given! These were upgrade dont actually have the inventory and are flipping cheaper Seats when possible charge me $ more. Even when events are canceled or you have a legitimate reason not to attend, refunds are hard to by... Player in it do n't want to sell these tickets are commonly referred to as `` E-tickets. the is! Number of tickets a premium shopping experience and some of its business practices regarding live events file accurate... Spending 35min on the left sidebar charged me for the same problem alleges the &... No connection with Ticketmaster other than sharing some of the events that occurred I! Place to buy, will ticket prices change game back in August no one above him on is. On three separate business days 500 per ticket in color or in ink! These tickets 8 a.m. and 8 p.m. any day of the important things covered when it comes buying.: I found that the first 15 rows, and it features powerful search functionality no.
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