My tickets have not arrived after a reasonable amount of time, what do I do? ) You are responsible for knowing the contact details of all attendees in your group. This is so we can show you upcoming events in your vicinity. If the number you have entered is definitely correct, it may mean that the voucher was purchased prior to September 20, 2013 and can only be redeemed at a Ticketek Agency. What if an event is cancelled or rescheduled, who do I contact for a refund if I have selected Refundable tickets? Online, you can find . You can click the View Map button to view the section of the venue where your seats are located, If the tickets allocated are for seats with a restricted view, you will need to check the box to acknowledge this. Yes, if you don't log in you will see a selection of national events. You may be denied entry into, or removed from, an event where the Seller has reasonable grounds to do so, including if you breach these Terms and Conditions or the Sellers Terms, or you are intoxicated, under the influence of illicit drugs, inappropriately attired or adversely affecting the enjoyment of the event by others. https://premier.ticketek.co.nz/Content/aboutus/aboutus.aspx. The presale password must be entered in the password box on the Ticketek event page to purchase tickets via the presale. Companion cards accepted? Where do I select Mobile Ticket delivery? Please note, game tickets are non-refundable. No, you can continue to use your mobile ticket. How do I subscribe to receive My Ticketek emails and/or SMS? Cheers, Shirley. 3:00 PM. Just enter the unique Voucher ID on each voucher until you reach the value of your purchase price. https://www.fairtrading.nsw.gov.au/Consumers/Buying_services/Entertainment.html, https://www.liveperformance.com.au/default.aspx?s=newsdisplay&id=405, https://archive.treasury.gov.au/documents/1914/PDF/Ticket_scalping_report.pdf, https://www.consumerlaw.gov.au/content/Content.aspx?doc=home.htm. Change My Location What are the terms of General Admission (GA)? . Initially I clicked to print at home , so this time I clicked view ticket from mobile and it worked beautifully, for both securing the tickets and paying using AFTERPAY as per the instalments seen on Ticketek page. Yes, 90 days after the event, tickets will automatically be removed from your Ticket Wallet. Placing seats on hold and redeeming them is limited to online transactions only. The Box Office is open Tuesday's from 12pm-4pm. No, as long as every customer has their own Mobile Ticket, you don't all need to arrive together. been purchased via Ticketek, the nominated ticket resale platform is Ticketek Marketplace (https://marketplace.ticketek.com.au/). How can I get Ticketek to sell tickets to my event? drivers licence, Medicare card, credit card) may be requested when purchasing or utilising a concession ticket to verify the concession entitlement. chevron_left. Checking this box will securely save the details of credit or debit card for use when making your next Ticketek purchase. If Afterpay want to make their payment service available to Ticketek users then I would assume, for the sake of the reputation of the Afterpay brand name being "reliable", they (Afterpay) should be making sure that the system works. When and where can I buy tickets? 2022/23 Season. If you would like your event to be one of these, we would love to hear from you. As such, except as specified in these Terms and Conditions, all claims in connection with tickets or events are the sole responsibility of the Seller and, except to the extent required by law (including the Australian Consumer Law) Ticketek otherwise has no liability to you. Add to calendar Saturday, October 08 2022, 6:00 PM Saturday, October 08 2022, 6:00 PM America/New_York Int Monster Jam Stadium 2 Saturday, October 08 2022, 6:00 PM TBA, Sydney, Australia Feld Entertainment [email protected] Int Monster Jam Stadium 2 - Saturday, October 08 2022 1440 Int Monster Jam Stadium 2 at TBA on Create an account to follow your favorite communities and start taking part in conversations. You might find the following websites helpful if you want more information about ticket scalping: The date was changed ( it was in march now october) and I applied for a refund as my son has school camp on the new date. I also purchased ticket insurance.I applied for a refund in August but have not been contacted. Sweet, cheers. Sun 12 Mar 2023. No. If an event is cancelled, you do not need to apply for a refund as we will automatically attempt to process a refund back to the original payment method used to purchase the ticket. Did you get any resolution? My Ticketek Gift Voucher has no Voucher ID? I have a saved the details of my credit or debit card, but I am not getting the option to use it to pay for my tickets? There is no age limit for junior tickets. Mobile tickets may be reissued to the ticket purchaser only, and we recommend that customers contact the Ticketek Call Centre on 0800 842 538 ahead of the event day to do so. You must allow adequate time for collection or delivery of tickets. Because of the range of options, if you are underage . https://archive.treasury.gov.au/documents/1914/PDF/Ticket_scalping_report.pdf Tickets for NBL games: buy Sydney Kings NBL single game tickets at Ticketmaster.com. If you are purchasing multiple tickets in the one transaction, you can elect to enter all of the mobile numbers of your friends to have the tickets sent directly to their phones, or choose to have all of the tickets sent to you to then forward to friends at a later time. %PDF-1.5 6:00 PM. Methods of collection and/or delivery will be available when choosing your collection/delivery details. They will be assigned the seats nearest the original purchaser. Tickets sales at the box office are subject to availability, from the Ticket Sales outlets at Gate 1 and Gate 3 only on the day of the event, these outlets open approximately 15 minutes prior to gates opening for Gold Coast SUNS events. thetempest22. . The user will not be able to view the ticket. Please call: 131 246 (Monday - Saturday, 9am - 5pm). I also purchased ticket insurance. Make your ticket buying experience easy by registering with My Ticketek, then signing in each time you visit the website. Note that as the website is looking across all price categogies, the ticket prices can't be shown until you have also selected your quantity and delivery method, Select a price category from the drop down if you want to purchase tickets within a specific location of the venue. Currently, the cheapest seats are in the 'Bronze' section, with adult tickets selling for $49. Yes, you can partially refund part of your ticket purchase if your circumstances meet the list of approved reasons. 1) 1x VIP Ticket Ticketek will very rarely permit GA tickets to be distributed via regular mail thus the reason delivery options such as Registered Mail and Express Post are available only for General Admission tickets. Tickets that are detected as being sold or offered for resale in breach of the Ticketek Terms and Conditions may be cancelled without a refund. Ticketek does not offer refunds or exchanges as a result of a change in your personal circumstances or due to external factors such as, for example, adverse weather. ezyTicket is Ticketek's print-at-home PDF ticket and is currently available for selected events only. Visit the Ticketek Groups page for more information. You will need to provide some form of ID if you are requesting tickets be reissued, so that staff can access your Ticketek account details. Select an event category type from the Genre drop-down menu and click 'GO'. As for getting any response I seriously think my stove would have answered me quicker than Ticketek.. If your location is not recognised, National content will be displayed. I have received a Gift Voucher for a particular event, how do I redeem this through Ticketek? The official Ticketek Aus account - tour announcements, news, ticket offers, and instant updates on events! The Ticket Wallet is only accessible within the app once you are logged into your My Ticketek account, so if your phone is stolen, no-one can access your wallet without first logging in to your account. Ticketek Online Terms of Use and Privacy Policy. Group discounts may be offered but do not apply to all events. For example, if eight seats were placed on hold and two have already been purchased, the next My Ticketek Customer can buy between 1 and 6 seats. Umbrellas must not be raised during play. The league was founded in 1979 and is currently contested by eight teams; seven from Australia and one fro General Admission (GA) is the term used to describe a venue where there is no reserved seating for patrons. Ticketek Gift Vouchers can be delivered by post or purchased in person at a Ticketek Agency. Junior Tickets Juniors are classed as 15 years and under and must be accompanied by an adult. Limitations on number of tickets purchased. Do I need to be logged in to see 'My Events' and if so how do I know? The Mobile Tickets that you have purchased will automatically be added to your Ticket Wallet when you are signed into your My Ticketek account. For any issues accessing your mobile ticket, please see Ticketek Box Office at the venue on game day. If an error on your behalf results in Ticketek reprocessing the ticket transaction at your request, Ticketek may charge to you the actual costs incurred in reprocessing the ticket transaction, including any chargeback or postage fees charged to Ticketek by a third party. Retain your event ticket at all times. Mobile Tickets may be reissued to the ticket purchaser only, and we recommend that customers contact the Ticketek Call Centre on 132 849 ahead of the event day to do this. Ticketek Gift Vouchers are valid for 18 months from their date of purchase. Children aged 5 and under as at 1 January are entitled to enter the ground at no charge; however they must not occupy a seat. In addition, Apple's Passbook is time and location based, so provided you haven't disabled the feature (in Settings or back of the event pass), tickets added will automatically open and show on the iPhone lock screen when you are within a radius of the venue and event time, making entry into an event with a mobile ticket even quicker and easier. Ticketek Australia | Official Tickets for Sport, Concerts, Theatre . Otherwise, you must apply for a refund by the earlier of: (a) 4 weeks after notification of the reschedule or relocation; or (b) 72 hours prior to the event. Our Junior Pathway; Home; Academy; Academy Teams; Under 13's; Under 14's; Under 15's; Under 16's; Under 18's; Under 20's; First Grade; Home; Holiday Clinics. This refers to the various levels of ticket types on offer; e.g. Some pages may contain a virtual tour and a seating map for that venue. Port Magpies. Junior . How can I receive my Ticketek Gift Voucher? I've been invited to purchase held seats by my friend, how many seats can I purchase? If you are purchasing through the website or via the iPhone app or mobile site for an event with Mobile Tickets enabled, you will simply need to select Mobile Tickets in the delivery option menu. Please note: The My Ticketek member must be the credit/debit card holder when booking tickets online. Invitee A starts purchasing two seats from hold. A child under the age of 3 is considered a lap child. Please note: the My Ticketek, the nominated ticket resale platform is Marketplace. Next Ticketek purchase a Ticketek Agency if your circumstances meet the list of reasons! Ticketek Gift Vouchers can be delivered by post or purchased in person at Ticketek. 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