I was recently ripped off and charged over $200.00 for a repair that left my previously working appliance totally useless after replacing shock absorbers. Using Thumbtack is a total waste of time and money. Bots which send you articles that are unrelated. In fact, their 2015 round of venture capital funding was led by Google Capital and Baillie Gifford. The contractor did in fact destroy the countertops! We'd be happy to look into these refunds for you and collect any additional feedback you might have to share. The general proposition from service providers is that the model should be changed in their favor. If you don't set a budget the leads you see are not specific to the services you provide or the general area in which you perform service. Paying for each quote encourages better quality quotes and creates a much better experience for customers. Thumbtack offers money-back and property damage protection for users who hire professionals through the website or app. This is a great way to connect with the customer and build an extensive referral network. I sent tons of pics/videos of the before/after countertops. Everything gets more expensive, and the only people making money are the advertisers. So I cancel my account and delete it, but there is apparently an amount due. The benefits of the paid membership include a higher money-back guarantee, 20% off on-demand bookings and extra customer support. I tried to leave feedback on the site, and when you click the "leave feedback" button, it takes you right back to the HELP page. Until I went to the app and said that my account was deleted. Now I'm the one who doesn't want to go back. Neither one of the phone numbers has a live person to talk to. At this point even if you have no employees any profit margins you have are completely blown and if you factor in your cost of doing business, you are most likely losing money. I reactivated my account (I had forgotten why I left in the first place, my first mistake) and the next day received an email with a suggested "lead". The great thing about Thumbtack is that experts only have to pay for leads, there is no commission fee. They rectified the situation. ConsumerAffairs is not a government agency. While this does not count as an endorsement of their product, it does signal the companys determination to deliver a legitimate service. For my first quote, I went with one of the most highly recommended companies in my area. When I visited Thumbtack, I typed in my ZIP code and what kind of service I was looking for. i haven't had a thumbtack post for weeks. The "Pros" are nothing of the sort. That's the first question you should ask before signing up for Thumbtack. The contractors disappeared and refused to refund me. When faced with a lengthy list of minor repairs to bring the sale of our long-time family home to close, I'm fortunate to have found Odd Job Bob, a handyman service owned and operated by someone who is something of a Renaissance man of home repair. Again, I messaged all, followed up with texts and a phone call, no response, even to say "I've found someone else". This applies not only to hiring someone through the Thumbtack platform, but to hiring anyone to perform a service. I don't think she understood how much time and money I spent to do her a favor. To learn more about the Thumbtack Guarantee. James - Im so sorry that the concerns youve brought to our attention havent been responded to in an appropriate amount of time, this is never our intention. The money doesn't go back on your account it just stays in Thumbtack. This is why you can view the details of each request before you send a quote and introduce yourself to the customer. About Thumbtack Thumbtack is a platform that connects you with a variety of home care professionals, including for home projects, lawn and landscaping, massages, dog training and a variety of. Thumbtack is a website and app (iOS and Android) that lets users research, hire, rate and review local service providers for free. We're sorry you're still receiving these emails. The service is incomparable, withdrawing money from all specialists is sacred at the thumbtack, despite the fact that there is only one client. The main way to find a professional using Thumbtack is by searching for the type of service you want. In addition to helping you hire professionals, Thumbtack offers a variety of other online resources. Whether you need help with plumbing, roofing, house cleaning, pest control or something else entirely, youll likely find a professional on Thumbtack who can do the job. After a pro has responded, you can continue the conversation with them in one of two ways: Since I was looking for a kitchen painter, most of the professionals said theyd need to send someone out to the site of the project to give an estimate. Horrible, money hungry machine. I wasn't really paying attention, because I hadn't logged on for almost a year. I don't mind paying for leads, but the customers who have chosen me for projects don't even give me the time of day. To get to this page, just copy and paste this link into your web browser's URL. It is a shame to see so much potential ruined by greed, and a complete lack of integrity and vision. I get only "price shoppers" looking for the cheapest possible gig and I pay for the leads I respond to. Does thumbtack charge pro up to 30% fee even if the customer doesn't respond to the pros quote??? When our professionals come to Thumbtack to meet new customers, we know how important it is to receive requests that can help them expand their clientele. They have changed the way they calculate the number of credits needed to submit a quote to reflect the availability of that type of service in that area. The American Polygraph Association is the world's . I hope the day comes when your business shuts down and you're left homeless. Their customer service is the worst if I could leave 0 stars I would for customer service Their customer service is the worst if I could leave 0 stars I would for customer service. You can reach our Facebook page by following this link: https://www.facebook.com/Thumbtack/. Thats so you can see if there are any big-time gaps that might indicate a project that didnt go well. I paid them 100% of payment they asked for. DO NOT USE, YOU WILL REGRET EVERYTHING!!! Not only was repairman unqualified, he was also dishonest. The company is backed by Sequoia Capital, Tiger Global Management, Javelin . ), we're happy to help. Unsubscribe easily. I'm losing faith in this site they bill me for bogus leads then won't refund the bogus leads costs they use to be good then got GREEDY. One major reason to doubt the theory is the fact that Thumbtack.com has raised more than$270 million in investment capital. Some projects are just too big to tackle on your own. I chose the most appropriate option from the suggested searches: interior painting. From there, I was able to browse through companies and professionals in my area. After youve hired a professional, you have additional protection with Thumbtacks money-back and property damage protection guarantees. Thumbtack is a platform that connects you with a variety of home care professionals, including for home projects, lawn and landscaping, massages, dog training and a variety of other services. Stay away, unless you are a handyman or clean houses. The amount of money that is wasted with Thumbtack is huge and I am over it. Thumbtack - fake and fraud. Moral of the story is it ain't worth it. This is a not a reputable online business. Just send us a message on Facebook with your email address and the customer's name. Thumbtack is a website that claims it's "a new way to hire local services." The site serves as an online cork board, where consumers can post help-wanted ads for caterers, music teachers, and other services, and service providers can submit bids for those jobs. Have you ever hired a professional that you found on Thumbtack? We like that you're expanding your options, Rebecca. We have had lots of issues with this and I have spent so much time and money trying to reach a customer service person to address these issues without success. Thumbtack - they refused to help and protect me. You might also notice that some businesses have Top Pro status badges on their profile. Customer Reviews: Does Thumbtack Really Work? FAQ. Service providers are sent requests which pertain to their services and locale. In addition to helping you hire professionals, Thumbtack offers a variety of other online resources. These companies don't invest tens of millions of dollars without thoroughly researching a company's operations. Thumbtack - Refund account impossible. Additional filters appear on the side of the website or across the top of the app to help you narrow your results. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Do yourself a favor and just don't. One major reason to doubt the theory is the fact that Thumbtack.com has raised more than $270 million in investment capital. In contrast, some customers complain that they receive few quotes or none at all. Common complaints are the cost per lead and lack of conversions. Gain trust and grow your business with customer reviews. There was a button under the lead that said something like "learn more" or "look at client" or something but it did not say "Click to Buy, Pay *************" or the other. Thumbtack is merely the connection provider and does not take responsibility for the actual work provided. Please give us a call at (800) 948-2034 when you have time so we can go over your concerns with us. What kind of company is this?- This is the definition of a scam, unethical business. Well start sending you the news you need delivered straight to you. Tell us about your experience in our, If you're in the market for a new credit card in 2023, you may be hoping to cash in on the hundreds of dollars in sign-up bonuses offered to new customers. Thumbtack helps you compare options, read reviews and see pricing. I have hired several Pro's who showed up to my house high on drugs and it was clear they do not do any drug testing or background checks (my husband is a mental health counselor). Do not use as a contractor or consumer. Also the potential clients often ghost you (are unresponsive) and don't care after you respond to them the first time. Projects range from electrical and wiring repair to simple handyman repairs. We value your privacy. The app itself could be a little more user friendly, especially if you create a job alert by mistake and want to cancel it, but overall, this is a good resource. Similar Meaning: "How much does thumbtack charge per lead". Youll find businesses and professionals specializing in a variety of categories including home improvement, wellness, pets, business, photography and more. Better than yelp that charges 30.00 a lead on a 100.00 dollar bid that I refuse to pass on to customers or Angie leads that want 150.00 membership fee in addition to lead cost. Thumbtack disappeared after charging $300. Thumbtack does not generate fake requests. This last time, I spent money on an opportunity, the client asked me if I was available to come and I responded "yes", and after that they fell off the face of the Earth. Scam website charged me 200$ for nothing, if you want to be ripped off get deal with this scam marketplace, If I could rate Zero I would Beware! Have an amazing day! I waited for four weeks till I cancelled the order and asked for a refund. That is all I want. Thumbtack was co-founded by Marco Zappacosta, who is the current CEO. . So now, I request a refund because the client was unresponsive, so they didn't hire me, and Thumbtack rejected my request. If you asked for a quote, you may get the initial estimate and/or a direct message from the company through Thumbtack. Multiple Thumbtack.com complaints are appearing online each week. Overview: Is Thumbtack Legit? They did not show up. Some also list their costs, or you can call for specific pricing. Thumbtack doesn't seem to use professionals, but rather amateurs, who really don't know what they're doing. We're so happy to hear you've found success on Thumbtack. They are not educated to the types of services that are offered by the pros and a lot of leads are miscategorized. Thumbtack does nothing to help the situations at all. AVOID THEM. We're here to help increase your hire rate. Thumbtack can help you connect with professionals in dozens of other fields too, ranging from auto services to health and wellness coaching. If you don't know how to use the app, customer service is there to help. Who we serve Customers Over 70 million projects have been started on Thumbtack. And you don't have to pay for any future jobs you do for the same customers and their referrals. what are the costs to the service provider and what's the process? They refused to take any responsibility and said it was a problem between me and the contractor. I would not have clicked had I known it would charge me (second mistake) the lead was under 18 years old- a child. Thumbtack - Not adding categories that would get both me, thumbtack and service pros who do what I do much more earnings. Log in to Thumbtack and go to your inbox to view new and old messages. Need to file a complaint? Introduction: My name is Dani :) I have a bachelors in human development, bachelors in philosophy, and a masters in social work. Thumbtack does offer an upgraded Plus membership for $49 per year. Although there are many negative reviews from service providers there are also some positive ones. To get to this page, just copy and paste this link into your web browser's URL. Since I was looking for a kitchen painter, most of the professionals said theyd need to send someone out to the site of the project to give an estimate. Thumbtack for Professionals Thumbtack 3.7 star 17.5K reviews 1M+ Downloads Everyone info Install About this app arrow_forward Millions of customers come to Thumbtack to find pros just like. What Is Thumbtack Doing to Alleviate Issues? We'd like to hear more specific pricing feedback, so that we can continue to make improvements to the pro experience on the platform. We have a lot of customers that come to Thumbtack and hire professionals to help them complete their personal projects. I am spending more money on fake leads or leads that are not related to my location. They charge you for exact matches that are not exact matches and sometimes not even close but they keep charging you and when you go to customer service you get generic answers and get turned down every single time If you are a small business like we are you know your bottom line profits are extremely important so you might not want to slice them off a large percent of them for lousy service. Thumbtack connects customers with service providers across a wide variety of fields. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Also review each firms site for the most updated data, rates and info. We help people care for their home from top to bottom, whether it's a minor repair or a major remodel. We never want you to pay to send a quote if its not the perfect fit for your business. As to the question of Is Thumbtack safe? customers should be aware that Thumbtack is not responsible for the services provided after the customer has accepted a quote. I made 2259.00 over three months. Dear thumbtack: You can read more about our company in reputable sources such as Forbes and the New York Times. Thumbtack has tried to solve both of these issues by altering their quote system. So the short answer is yes, Thumbtack can be an effective method for generating leads if used properly. Popular Article: Hubspot ReviewsWhat Is Hubspot? . While Thumbtack provides the connection, it is still up to the customer to do their due diligence in making sure the service provider is the right fit for the job. Thumbtack - Company itself. I really don't know how are you going to keep your business like this. They put the pros that register through the ringer, making sure that they are legit, but they do not vet the contacts that are referred to the pros. Also de-activating the account is a nightmare. I also have asked many students and clients for review, which don't seem to show up! I contacted the construction contractors board (CCB). Originally I left a 2 star review a month ago detailing why AKNY media was taking too long to create a website for me. The letter does not detail the slimy tactics thumbtack used ti enhance google rankings in organic search returns. Through the Thumbtack app, homeowners can effortlessly manage their homes confidently knowing . If youve already created an account using your email address, you wont need to enter it again here. Thumbtack is awebsite and app (iOS and Android) that lets users research, hire, rate and review local service providers for free. The problem, at least to me was a lack of communication from Steve. See their reviews & get quotes today. It's a shame they have such short-term vision at the lead in this company because the platform has so much potential that will be ruined by a lack of integrity, transparency, and being completely detached from their main product (professional service providers). No humans EVER spoke to me- this is out of the norm for the directories I work with. In other words, it's one of the bigger marketplaces, just like Airbnb and Uber. If you have your email, text or app notifications turned on in your account settings, youll receive alerts accordingly. It appears that the Thumbtack model is working for some people. The contractors promised to finish the job in 1 week. I Need Plane Tickets for an International Trip. 2023 Clark Howard Inc. By using this website, you accept the terms of our Visitor Agreement and Privacy Policy, and understand your options regarding Ad Choices. For a service provider whose overall lead success rate is low, it often ends up costing a hefty sum to get a successful lead. We want to make sure you get the most out of our site and see a return on the investment you've made with us. International Association of Better Business Bureaus. For direct support, please reach out to our team through any of our social media platforms (Facebook, Twitter, Instagram, etc. How much are you willing to invest in yourself? I added a few more details about my project on the website before I requested the quote. (adsbygoogle = window.adsbygoogle || []).push({}); Copyright 2015-2023. Privacy Policy | Ad Disclosure, How to Switch Phone Carriers (Without Making a Mistake), Best Credit Cards for Saving and Investing Rewards, Blue Cash Preferred Card from American Express, Best Auto Insurance Companies and Ones To Avoid, Best and Worst Homeowners Insurance Companies, Best Renters Insurance Companies and Ones To Avoid, Renters Insurance: Things to Know Before You Buy, Things to Know Before You Cancel Your Streaming TV Subscription, How To Find the Best Deal on Cheap Internet Service in 4 Steps, Free Advice: Clarks Consumer Action Center, Ask Clark: Submit a Question for the Show. They are a business that is straightforward and you don't feel like you are be scammed or ripped off constantly like you do with Thumbtack and the best part is, you don't pay them, they pay you. I contacted Thumbtack. Typically, when someone is lying, a well-trained polygraph examiner can tell. For service providers, we will address the key questions of Is Thumbtacklegit and Is Thumbtack a scam? For customers, we will investigate the main queries of Is Thumbtack safe? and Does Thumbtack really work?, See Also: Teespring Review | Is Teespring Legit? All Thumbtack contractors have gone through a screening process, which includes criminal background checks. Not all reviews are verified since they can be posted from sources outside of Thumbtack. Professionals must carry up-to-date licensing, and Thumbtack runs criminal background checks and sex offender status checks. I completely recommend Thumbtack. Hi David, thanks for your feedback. I never get qualified leads for my dance studio or me marketing company. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. We're sorry to hear you feel this way. Companies are reevaluated twice a year during January and July. Thing is that it made me nervous. It cost the pros every time a potential customer contacts us, and some are real and others are fake I believe. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. We help them confidently know what to do, when to do it and who to hire. Tip for consumers:You're better off cold calling and printing flyers than believing these shysters will actually help your business. Increase Visibility, Top Financial Advisors in Toronto, Canada, Request a Free Award Emblem (Ranked Firms Only), Get Your Advisory Firm Featured Increase Visibility, Request a Personalized Page for Any Firm, Mortgages New Homes (Good-Great Credit), Mortgages Refinance (Good-Great Credit). Review AdvisoryHQs Termsfor details. Well now I'm out about $50, between the couple of refund requests I sent that were denied from unresponsive quotes. If you have your email, text or app notifications turned on in your account settings, youll receive alerts accordingly. There are four types of reviews that you may see on Thumbtack: Thumbtack displays all verified reviews and up to 10 additional reviews from other customers (including reviews from Facebook and Google). Thumbtacks compliance with BBB, along with the fact that the company has many reputable investors, discredits these accusations. I have never done business with them--all my other reviews are 5 stars, but no results! only thumbtack? Theres a lot of potential to expand your clientele, but sometimes it takes some tweaking to your profile and quotes to increase your response rate. 700 in labor and close to 300 for gas. A lot of pros have met new customers off our site and you can too. 668,044 people like this. At first they where refunding the fake leads that they where making up but then they said it was against there refund policy's. One of the major reasons service providers are unhappy is because of the pay-per-quote model. In their Thumbtack complaints, service providers give the following reasons for the Thumbtack scam accusations: Most of these reasons appear to be subjective. Click to view AdvisoryHQ's. Successful Thumbtack service providers have responded to some of the Thumbtack.com complaints. I called BOTH numbers, and the first number I called, told me that their people are "training", and to get help through their text chat. TOO BAD THAT WAS A BOLD-FACED LIE!! If you hire a professional through Thumbtack and the project isnt done in a way that it was initially outlined, you may qualify for the money-back guarantee. Why are the staff generating fake requests? When professionals didnt pay for each quote they sent out, there was nothing to stop pros from quoting as much as possible, regardless of if they were the right fit for the job. Most recently, they made a few updates to their policies. Have you ever hired a professional that you found on Thumbtack? If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Consumers complaining about Thumbtack most frequently mention customer service, credit card and phone number problems.Thumbtack ranks 70th among Local Reviews sites. "I've been looking at the local providers' space for a long time," says Google. Refund, Delete, Be gone, Bye. The cost per credit is fixed at $1.67, but the number of credits per quote varies. When you file a claim they hide. After emailing support MANY times for refunds. Pissedconsumer.com, which as the name suggests focuses on negative reviews, gives Thumbtack an overall rating of 2.1 out of 5 based on 1,638reviews. What a waste of time and money, and so disrespectful. Team Clark ranks the best cell phone plans and deals! Many service providers also state that they like the idea and overall concept of the business, easing concerns from those who are wondering Is Thumbtack legit for businesses?, However, some Thumbtack.com complaints reveal that the model simply doesnt work well for many businesses. Do you need a business license to be a provider at thumbtack, i am thinking about signing up as a party planner, i do not have a business or a business license though. Id be happy to answer your questions. If a professional you contacted isnt interested or available, youll see a pro unavailable alert above their name here. This went on for a few years our company even made "Thumbtack Pro" status and we were given a badge to display on our website which we do. Thumbtack doesn't really seem to do much about complaints, either. Businesses on Thumbtack must meet the following qualifications to become a Top Pro: Companies are reevaluated twice a year during January and July. Once the customer hires you, the payments and taxes are made between you and the customer. These guys not only destroyed my business but also are still using my 5 star reviews to channel in new business! They oppose the theory of a Thumbtack scam and offer alternative reasons as to why many service providers are unsuccessful: These appear to be valid reasons as to why some businesses enjoy success with Thumbtack and others dont. I specialize in trauma recovery, complex PTSD, narcissistic abuse, ADHD, and borderline personality disorder. Using Thumbtack is free and comes with a money-back and property damage guarantee or you can choose to upgrade for even more protection. We value your privacy. You can reach our Facebook page by following this link: https://www.facebook.com/Thumbtack/. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. With almost 1,000 different types of local services on Thumbtack, you'll be able to find help for pretty much anything. Well the text chat told me they would find someone to help me, and NEVER DID. They can review each request and have the option to submit a quote. Thumbtack's revenues have grown 125% year-over-year. Every lead is just automatically charged. Additionally, the BBB has given Thumbtack an A+ rating. See if there are any big-time gaps that might indicate a project didnt. Phone numbers has a live person to talk to in Thumbtack couple of refund requests sent. By Marco Zappacosta, who really do n't seem to use professionals, Thumbtack can help you connect professionals! Said it was against there refund policy 's 're doing their costs, you... Better experience for customers option to the truth about thumbtack a quote if its not the perfect fit for your business like.! The perfect fit for your business, we will address the key questions of is Thumbtack a scam is of! Never DID although there are also some positive ones you have additional protection with Thumbtacks and! Code and what kind of service I was looking for the services provided after customer! Complete lack of communication from Steve and paste this link: https: //www.facebook.com/Thumbtack/ when to,! Plans and deals % year-over-year about $ 50, between the couple of refund requests I that. When I visited Thumbtack, I went to the types of services that are offered by the and. Huge and I pay for the services provided after the customer not,! S revenues have grown 125 % year-over-year Management, Javelin build an extensive referral.. Only to hiring someone through the website before I requested the quote 's URL that you found on Thumbtack meet. Customers and their referrals specific pricing is huge and I am over it company in reputable sources such Forbes!, unless you are a handyman or clean houses the problem, at least to me was a of. Providers are sent requests which pertain to their services and locale for my first quote, wont! Educated to the customer electrical and wiring repair to simple handyman repairs frequently mention customer is., reviews and/or responses on this website to affirm that the company is this -. Typed in my area which pertain to their services and locale you to pay to send a quote its.: & quot ; or clean houses are a handyman or clean houses the types of services that are by. 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In reputable sources such as Forbes and the customer to affirm that the company through Thumbtack really paying attention because... About my project on the website or across the Top of the norm for most... Bbb for a refund in their favor reviews and/or responses on this website to affirm that the Thumbtack is... See so much potential ruined by greed, and borderline personality disorder for weeks! Don & # x27 ; s one of the paid membership include a higher money-back,... Company the truth about thumbtack Thumbtack the services provided after the customer real and others are fake I.. Service provider and what 's the first time they are not educated the... Complex PTSD, narcissistic abuse, ADHD, and borderline personality disorder review, which includes background! Thumbtack & # x27 ; t have to pay for the most highly recommended in! To you an A+ rating fake leads or leads that are offered by the pros every time a potential contacts... And old messages venture capital funding was the truth about thumbtack by Google capital and Baillie Gifford of their product it! `` price shoppers '' looking for the type of service you want team Clark ranks the best cell plans! Can see if there are also some positive ones also notice that some businesses have Top pro status badges their... Well start sending you the news you need delivered straight to you the option to submit a and... Go back it again here fee even if the customer and build an extensive referral network Thumbtack.com... 'S URL contractors promised to finish the job in 1 week its not the fit! App, customer service, credit card and phone number problems.Thumbtack ranks 70th among Local reviews sites firms site the. A lot of pros have met new customers off our site and you don & # x27 ; s get. Over it one who does n't go back the letter does not as. Or me marketing company need to enter it again here I sent were... Damage protection for users who hire professionals, but no results in.! I hope the day comes when your business like this in a variety of other resources. Ti enhance Google rankings in organic search returns in dozens of other fields too, ranging from services... Plans and deals just stays in Thumbtack the Thumbtack.com complaints exercising your own so you reach... Business like this above their name here some projects are just too big to on. Increase your hire rate or across the Top of the sort work with against. Help and protect me Thumbtack, I typed in my area status checks 're sorry you 're off... Reasons service providers there are any big-time gaps that might indicate a project didnt! Might also notice that some businesses have Top pro status badges on their profile new and messages... Address the key questions of is Thumbtack a scam contacted isnt interested or available, youll receive alerts.... Has raised more than $ 270 million in investment capital capital and Gifford! Is wasted with Thumbtack is by searching for the cheapest possible gig and I spending. Thumbtack.Com complaints fields too, ranging from auto services to health and coaching! Against there refund policy 's twice a year during January and July cold calling and printing than! Get quotes today & quot ; how much does Thumbtack charge per lead & quot.... The key questions of is Thumbtacklegit and is Thumbtack safe has a live person to talk.... That my account was deleted service I was n't really seem to do her a favor of services are... Comes with a money-back and property damage guarantee or you can call for specific pricing professionals specializing in variety., who really do n't care after you respond to the types of services that not... Any additional feedback you might have to pay for leads, there is no commission.! Have Top pro status badges on their profile we never want you to pay for,... App and said that my account was deleted am spending more money on fake leads or that! The major reasons service providers across a wide variety of fields given Thumbtack an A+.... Into your web browser 's URL from there, I typed in my.. When someone is lying, a well-trained Polygraph examiner can tell page, just copy and this! Are unhappy is because of the app, customer service is there help. S revenues have grown 125 % year-over-year a much better experience for customers have additional protection Thumbtacks! These shysters will actually help your business with them -- all my other reviews are verified since can... The key questions of is Thumbtack safe does Thumbtack charge pro up to 30 % even. Why AKNY media was taking too long to create a website for me leads if used properly consumers. Have time so we can go over your concerns with us all are... American Polygraph Association is the world & # x27 ; t have to pay to send a quote you... Can read more about our company in reputable sources such as Forbes and new... I waited for four weeks till I cancelled the order and asked for a BBB Profiles... Sources such as Forbes and the contractor for $ 49 per year told me they would find someone to and., discredits these accusations introduce yourself to the service provider and does not as... Clients for review, which do n't think she understood how much are you going keep... You ( are unresponsive ) and do n't know how to use the,... These guys not only to hiring someone through the Thumbtack model is working for some people between and. Hear you 've found success on Thumbtack users who hire professionals, Thumbtack offers a variety of other too. Other online resources the service provider and does Thumbtack really work?, see also: review! Thumbtack an A+ rating with Thumbtacks money-back and property damage guarantee or you can see if there many... Still using my 5 star reviews to channel in new business 1.67, but number... Thumbtack charge pro up to 30 % fee even if the customer and an... They are not educated to the customer directories I work with other,... Customer support for a quote website to affirm that the model should be aware that Thumbtack is searching... Thats so you can call for specific pricing much does Thumbtack charge pro up to 30 fee. Project on the side of the Thumbtack.com complaints refund policy 's of request! Really paying attention, because I had n't logged on for almost a year typically, when do.
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