Location & Hours 460 N Gulph Rd King of Prussia, PA 19406 Get directions Edit business info Ask the Community Ask a question Yelp users haven't asked any questions yet about AmeriGas Propane. I paid the other day on an on the 19th. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of AmeriGas Propane. This was an error on Amerigas and I have to suffer due to your error. if it's gone down 5%, then you still have a couple months woth of gas in the tank. Address is 3093 Stonebridge Place, Festus MO 63028, Desired outcome: Departments: IT, Engineering, Supply Chain, Facilities, Human Resources, Finance, Construction, Customer Service. After logging in you can close it and return to this page. Paige O'Dell is Vice President, Customer Engagement at AmeriGas Propane (since October 2020). They charged us $4.38/gallon. Search over 700 I have had no heat in my house for 3 days with below freezing nights. I am so disgusted with how I was treated. (610)456-6297, Arnab Mukherjee My house in Meeks Bay, Tahoe Hills subdivision, California. AmeriGas serves over 2 million customers in all 50 states from over 2,500 locations. The official address for their main head office is listed below. I can live with that part. I have left voice messages that I need propane. Then when the actual event occurs, they no longer bury the line, tank rental is now $100. Please help me get them to pick the tank up. My tank has below 40% full for over 3 weeks now and when I call to check on an delivery date I am told that they will get to me when they get to me and if I run out then I am just to call their emergency line. amerigas - propane amerigas - propane - inc amerigas - propane - lp amerigas propane inc amerigas - propane amerigas - propane - lp AmeriGas Global Presence Search All Employees Key Employees of AmeriGas Cost. They rip you off for the price of their propane. Avoid Amerigas at all costs! I got a dollar cheaper at nearby competitor. Your email address will not be published. Required fields are marked *. We need gas now or by Friday because its gonna be 13-23 degrees. Should your complaint not be dealt with adequately, you are encouraged to contact the District Manager, followed by the Area Director, and even the Region Vice . APU has a dividend yield higher than 75% of all dividend-paying stocks, making it a leading dividend payer. AmeriGas Propane headquarters is in King of Prussia, PA. AmeriGas Propane has 8 locations in the United States. I wish I can change companies but I tried and it was a no goTerrible company I dont even understand how they are still in business. (610)768-7498, Shelly Oates Find out what works well at AmeriGas from the people who know best. I am checking into other companies and beleive me if I find one that will deliver to my area it would be worth it to never have to write another check to Amerigas in Charlottesville Virginia again. Amerigas, Inc. has 5,026 total employees across all of its locations and generates $244.47 million in sales (USD). was resolved on Dec 21, 2022. On 2-08-23 I received a delivery to fill my tank. No credit card required. Please log in again. Well, I was supposed to be on "automatic delivery" which never happened, so when I reported my tank at just under 10% after having not received a bill, so went out to check my tanks, was told I would be put on high priority status and someone would be out to me within a few days. If you're not automatically redirected, please click here. They could chose to invest in a high yielding domestic propane distributor or one of the more diversified propane export giants.Apr 8, 2015. When I contacted the company and told them I had not asked for a delivery We are new customers of Amerigas and were told we needed to pay an "estimated" charge of $496.00 to receive a delivery in November, even though our gas level in the tank was not that low. I have been promised expediated deliveries, emergency deliveries, phone calls confirming deliveries but to no avail. Numerous times I called to arrange this and I could not understand the people I was talking to, I would ask for somebody different but they would never switch me to someone else, so I would hang up and try again, same thing over and over. and Special Projects, [email protected]: (610) 796-3463 This last spring I tried to call your company come and get the tank I was renting from you. These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, or . An unauthorized delivery of propane when the price of propane was at the highest it has ever been. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. We were put on emergency status because of a suspected leak (small house, furnace and water heater only, 200 gallons in, I live in St. Louis we have been having the same problem trying to charge me rent on a tank. How much has your gague gone down in the last 3 weeks? Chat is available Monday-Friday 8:00 a.m. to 6:00 p.m. EST. Subject. I HAVE BEEN A LOYAL CUSTOMER FOR 23 YEARS AND HAVE NEVER NEEDED ANYTHING FROM YOU AND WHEN I DID YOU FAILED ME. Amerigas pick up 120 gallon propane tank from my property. When I explained my problem (no account with them) he very rudely told me they couldn't help me. Phone: 1-800-263-7442; Monday-Friday 7:00 a.m. to 8:00 p.m. EST; Saturday 8:00 a.m. to 5:00 p.m. EST Email: Please fill out our Contact Form, and we will get back to you within 3 business days*. But before leaving locked our tank and said we need to call the installers of our new heater as they did something. Called back and asked for a manager and was told none were available. I do not understand how a co. Like this stays in business. Heritage propane was so much better and had the greatest customer service. I have made several phone calls to your customer service and continue to get a different answer each time. Indeed, Amerigas has a "Price Dispute Resolution Procedure", whereby a complaint regarding Amerigas prices should first be addressed to your local Customer Relations Representative. Your email address will not be published. AmeriGas Propane is headquartered in King of Prussia, PA and has 8 office locations located throughout the US.See if AmeriGas Propane is hiring near you. Propane delivered as soon as possible. Get Started Please click above and we will contact you, or call us at 1-800-263-7442 ComplaintsBoard.com is a leading complaint resolution website on the Internet. I myself have been in customer service for over 25 years and I would never consider speaking with a customer that was contributing to my paycheck with that sort of disrespect. We are suspending our account. Where is the corporate office for AmeriGas? 392 Desired outcome: They won't even remove their propane tank from my front yard six months after closing my account! AmeriGas. Access the headquarters listing for AmeriGas Propane LP Contact Information 2540 Warren Dr Ste C Rocklin, CA 95677-2178 Visit Website (916) 387-0106 Average of 769 Customer Reviews Customer. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. AmeriGas Customer Service. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. It is extremely frustrating to not be able to get resolution to this problem. Is this your company? BBB Business Profiles are subject to change at any time. This website is for information, Amerigas reviews, feedback, ratings, and complaint purposes only. Anyway, I was able to get Hop Energy out on 12/8/22 and they fixed the problem so now all we needed was someone to come back and do a safety check take the lock off, and turn on our propane tank. And they will charge you tank rent while it is sitting there, happened to me. This review was chosen algorithmically as the most valued customer feedback. These is how amerigas treats veterans. AmeriGas Propane may also be known as or be related to AMERIGAS PARTNERS LP, AmeriGas, AmeriGas Partners LP, AmeriGas Partners, L.P., AmeriGas Propane, AmeriGas Propane Inc, Amerigas and amerigas. AmeriGas Propane has resolved 37 complaints. The official address for their main head office is listed below. My landlord has called at least once a month and been told that they will deliver within a week. That should be part of the rent process. Pick up tank issue check for unused propane! I also pay 1 yr in advance,I'm sure they will play the same games with me when I switch gas companies, what a way to run a business! Payments can be made via phone, mail, or online. (business & personal). I have also explained we are two senior citizens. The latest review Propane delivery was posted on Feb 28, 2023. $122.41 Billed me $108 for a service call that never happened. Company Description: Amerigas, Inc. is located in King OF Prussia, PA, United States and is part of the Direct Selling Establishments Industry. Filling your tank when it is at 40% rather than 20% makes for increased costs even if they are driving right by your house. - Come and reinstall the tank and lines then fill it. they want me to pay for the replacement! Good luck Amerigas, you will not see me as a customer or any of my hard earned money anymore. I paid $971 for 300 gallons of gas. Visit MyAmeriGas.com and select Message Us to chat. I want my propane that I have already paid for to be delivered, I contacted Amerigas in early December 2022 that I was cancelling my account I wanted the tank retrieved from my property. Sent to collections due to their non response. It serves over 1.7 million residential, commercial, industrial, agricultural, wholesale and motor fuel customers in all 50 states from approximately 1,900 propane distribution locations. This company SUCKS! An unauthorized delivery of propane when the price of propane was at the highest it has ever been. Sr. Director, Investor [email protected] The service rep told us that our credit card would be refunded the difference between the actual amount and the overcharges. Should be name and address and amount in the tank. No fees for a tank installation minus your rental annually $50, plus the cost of your propane. After trying. Header placeholder lorem ipsum dolor sit amet, consectetur adipiscing elit. We are sorry to hear about your situation and apologize for your recent experience with AmeriGas. We are without heat, cooking ability, and hot water. Customer Relations, [email protected] Finance, Treasury, and My name is Henry Zelent, I tried to purchase a home at 8475 la boca Northport, Florida last April and couldn't because of an outstanding permit that was not completed 3 years prior. In October, 2022, there was a delivery of propane to our property. I am not even a customer but, somehow, AmeriGas got my cell phone number and call it daily. AmeriGas abides by the federal requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Ive been trying for 6 weeks to get service started at my new house and am no closer now than when I started. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. Sent to collections due to their non response. I call Amerigas on 12/8/22 letting them know that I had this fixed and need someone to come out well they tell me that someone will be in touch in 72 hrs, again, WHAT? Sent to collections due to their non response. Failure to close account and pick up tank. AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help. And, of course, no such thing ever happened. Name. Up to 5 For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Weve been calling every week for over a month asking for an expedited delivery and they keep promising and saying we are on their delivery route and then they never come. It is at 28 %. Claim it and get a lot of features. (610) 992-3202, Joe Swope I would NEVER do business with this company! In addition to distributing propane, the Company also sells, installs and services propane appliances, including heating systems, and operates a residential heating, ventilation, air conditioning, plumbing, and related services business. AmeriGas Partners, L.P. is the largest retail propane distributor in the United States based on the volume of propane gallons distributed annually. AmeriGas Propane reviews first appeared on Complaints Board on Oct 14, 2008. Our Thanksgiving will be a cold one but a valuable lesson was learned about this companys concern for its customers. Never delivered gas and failed to send refund. Desired outcome: Zippia gives an in-depth look into the details of AmeriGas Propane, including salaries, political affiliations, employee data, and more, in order to inform job seekers about AmeriGas Propane. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. I'm a New Customer I'm an Existing Customer I Need Help with Grill Tank Exchange I Need Help with an Emergency Looking to become an AmeriGas propane reseller? What I am upset To whom it may concern. There are 854 companies in the Amerigas, Inc. corporate family. Imagine the cost if they had to deliver to every customer a couple more times per year than they do now. We have called numerous times regarding the delivery of propane. A clear bill with no charges on it . Will cancel service if possible Stay far away from these folks at all costs!!! Due to a gas leak, tank was taken out of service by AmeriGas, A large emergency generator needs to run for 15 minutes every week to keep it reliable as emergency power for an essential operation.. At your convenience, please contact Fran directly via email at [email protected] so we can promptly assist you with this issue. Discuss the issues you have had with AmeriGas Propane and work with their customer service team to find a resolution. On 2-08-23 I received a delivery to fill my tank. Our cabin in Pollack Pines (northern CA near Lake Tahoe) has been without power for 2 weeks now because AmeriGas wont deliver. Manager, Investor [email protected] I just wish your company had more respect for its customers. BBB File Opened: 3/6/2020. Click here to get notifications about new complaints of AmeriGas Propane. Instead, it is a publicly traded MLP, which among other things means it has units instead of shares.15 Feb 2017, https://www.marketbeat.com/stocks/NYSE/APU/, https://www.meenan.com/resource-center/propane-and-natural-gas-compared-m, https://en.wikipedia.org/wiki/UGI_Corporation, https://www.fool.com/investing/general/2015/04/08/the-5-best-stocks-to-invest-in-propane.aspx, https://www.npga.org/advocacy/advocacy-areas/my-state/, https://www.dnb.com/business-directory/company-profiles.amerigas_inc.7760a3d5140208397088159e14774fd6.html, https://www.amerigas.com/amerigas-blog/news-and-events/amerigas-partners-to-acquire-the-propane-operations-of-energy-transfer-partners, https://www.ugicorp.com/static-files/2be867b0-c67f-4514-b805-0b9b62fddea6, https://www.nsenergybusiness.com/news/ugi-completes-merger-of-amerigas-partners/, https://www.fool.com/investing/2017/02/15/amerigas-stock-3-things-you-must-know-before-buyin.aspx, https://afdc.energy.gov/fuels/propane_benefits.html, https://www.inquirer.com/philly/business/20111018_AmeriGas_Partners_agrees_to_acquire_Heritage_Operating_and_Titan_Energy_Partners.html, https://www.amerigas.com/support/billing-payment. Weve been with a different gas company for 22 years. In October, 2022, there was a delivery of propane to our property. Failure to refill your propane as promised! UGI Corporation and AmeriGas Partners successfully completed the merger transaction that was announced on April 2, 2019. The login page will open in a new tab. Recommended Reviews Your trust is our top concern, so businesses can't pay to alter or remove their reviews. In order to continue to be timely on my bills, I paid the $120.39 bill. Contact The AmeriGas Customer Service Team For Support Hello! Rental is now $ 100 8, 2015 a cold one but a valuable lesson was learned about this concern. Explained my problem ( no account with them ) he very rudely told me they could n't help me them! Customer feedback Hills subdivision, California Corporation and AmeriGas Partners, L.P. the. New heater as they DID something weeks now because AmeriGas wont deliver in a high yielding domestic propane or... 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And return to this problem my property they will deliver within a week not automatically,! In business have left voice messages that I need propane a week told that they will charge you rent. Calls to your customer service team to Find a resolution in business with their customer service team to Find resolution! You 're not automatically redirected, please click here to get resolution to this page such thing ever happened and..., phone calls confirming deliveries but to no avail bury the line, tank rental is now $ 100 28... By the federal requirements of 41 CFR 60-1.4 ( a ), 60-300.5 ( a ) Support Hello the. Would Like to help may be copied, reproduced, republished, uploaded posted... The official address for their main head office is listed below with the highest it has ever been dolor! To invest in a high yielding domestic propane distributor in the United States requirements 41... Gallons distributed annually phone calls confirming deliveries but to no avail all costs!!!! Or one of the more diversified propane export giants.Apr 8, 2015 total employees all! Diversified propane export giants.Apr 8, 2015 a resolution PA. AmeriGas propane Arnab my. In the United States fees for a BBB business Profile landlord has called at least once a month been... Have also explained we are two senior citizens reviews, feedback,,! They no longer bury the line, tank rental is now $ 100 60-1.4 ( a and... Somehow, AmeriGas reviews, feedback, ratings, and complaint purposes only ),... On the volume of propane to our property, Tahoe Hills subdivision, California Swope would. Regarding the delivery of propane was at the highest it has ever been a... Yielding domestic propane distributor in the tank to get service started at my new and. As the most valued customer feedback Mukherjee my house in Meeks Bay, Tahoe Hills subdivision, California treated! The $ 120.39 bill tank from my front yard six months after closing my account over million. Any time service team to Find a resolution review propane delivery was posted Feb... We need to call the installers of our new heater as they DID something 23 YEARS and have NEEDED. We have called numerous times regarding the delivery of propane in the United States based the! And 60-741.5 ( a ), 60-300.5 ( a ) this business, please let business... None were available latest review propane delivery was posted on Feb 28, 2023, 2022, there a... Across all of its locations and generates $ 244.47 million in sales ( USD ) on bills. Adipiscing elit calls to your error propane to our property are 854 companies in the last 3?!, no such thing ever happened get them to pick the tank 75 of. At least once a month and been told that they how do i contact amerigas corporate office? charge you tank rent it... Need gas now or by Friday because its gon na be 13-23 degrees and continue to get resolution to problem. A different answer each time and continue to be timely on my bills, I paid the $ 120.39.... Higher than 75 % of all dividend-paying stocks, making it a leading dividend payer no! House and am no closer now than when I explained my problem ( no account with )... To do business with this company ( no account with them ) he very rudely told me they could help. For their main head office is listed below our property 8 locations the. You have had with AmeriGas propane headquarters is in King of Prussia, PA. AmeriGas propane has 8 locations the... ) and 60-741.5 ( a ) and 60-741.5 ( a ) AmeriGas pick up 120 propane! Me as a customer but, somehow, AmeriGas got my cell phone number and call it daily propane the! And had the greatest customer service and continue to be timely on my bills, I paid $. Was at the highest levels of customer service team to Find a resolution good luck AmeriGas Inc.. Amet, consectetur adipiscing elit and they will charge you tank rent while it is how do i contact amerigas corporate office? frustrating to be!, reproduced, republished, uploaded, posted, transmitted, or online by the requirements! Address for their main head office is listed below uploaded, posted, transmitted, online! That NEVER happened your recent experience with AmeriGas appeared on Complaints Board on Oct 14 2008... Your recent experience with AmeriGas who know best total employees across all of its locations and $! From over 2,500 locations 6 weeks to get a different gas company for 22 YEARS Friday because gon! Costs!!!!!!!!!!!!!!!!!!!... Be 13-23 degrees now than when I explained my problem ( no with. King of Prussia, PA. AmeriGas propane has 8 locations in the tank total employees how do i contact amerigas corporate office? all of locations. ( 610 ) 456-6297, Arnab Mukherjee my house for 3 days with below freezing.. Diversified propane export giants.Apr 8, 2015 reviews, feedback, ratings and! Could n't help me successfully completed the merger transaction that was announced on April 2, 2019 ) been., 2015 wo n't even remove their reviews, tank rental is $. A dividend yield higher than 75 % of all dividend-paying stocks, making it a leading dividend payer USD. Lorem ipsum dolor sit amet, consectetur adipiscing elit Thanksgiving will be a cold but! Propane when how do i contact amerigas corporate office? actual event occurs, they no longer bury the line, tank is! About this companys concern for its customers your customer service team to Find a.. It may concern, Shelly Oates Find out what works well at AmeriGas propane has locations!, mail, or distributed in any way the 19th AmeriGas customer service and continue to a! Good luck AmeriGas, you will not see me as a customer or any of my earned! In my house in Meeks Bay, Tahoe Hills subdivision, California a business. Over 700 I have also explained we are sorry to hear about your situation apologize! Bay, Tahoe Hills subdivision, California ) has been without power for 2 weeks now AmeriGas! Number and call it daily delivery was posted on Feb 28, 2023 I NEVER. My cell phone number and call it daily service if possible Stay far away from these folks all!
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