The advanced tools of the editor will guide you through the editable PDF template. If Roadie permanently deactivates Your account, You may be eligible for an appeal, as set forth below. You call the customer service number, and you cannot reach anyone no matter how long you wait or what day it is. Roadie was good during the early part of the pandemic. No joint venture, partnership, employment, or agency relationship exists between You and Roadie, any other User, or any third-party provider as a result of Your forming an account on the Roadie Platform, agreeing to these T&Cs or using, providing or receiving Services via the Platform. Went to check and it was not there, called support and they said they would have the drive retrieve it and delivery to the correct address. They lie about what's really going on & as a former driver this was All too feequent in their interaction. How We Will Verify Your Request. If a Sender has agreed to reimburse Drivers for parking fees and tolls, the Gig as posted in the Platform will indicate that parking and tolls will be reimbursed and provide the Driver functionality to upload their receipt(s) after completing the Gig. Without a single call or message until after they locked me out. Thank goodness for Apps to even the playing gield with lying Comoanies & personnel. ROADIE EXPRESSLY DISCLAIMS ANY LIABILITY THAT MAY ARISE BETWEEN USERS OF ITS PLATFORM. In order to file an appeal, Driver must follow the instructions provided by Roadie in the email notifying Driver of the deactivation of their account. This is frustrating. You will not contact any Roadie personnel, any other User (or their personnel), or any Gig recipient (or their personnel) directly or outside of the Platform or once the Gig is complete unless strictly necessary to receive or perform Services as intended or carry out and perform Your obligations under these T&Cs. If you'd rather eat a Tide Pod than see your ex after a breakup , a neutral third party is the best option. Roadie is under no obligation to compensate any User for any losses as a result of a Users deactivation. Prior to offering to provide any Delivery Services, You agree that you will have full right and authority to contract to perform the Gig. Opened app and was not logged in. Hmm okay thank you. [email protected] Emergency_Broccoli My account is locked I'm a driver for roadie Hey I picked hi I picked up an order for $** it was a medium package to be delive. Without limiting any other of its remedies at law or in equity, Roadie, in its sole discretion, may temporarily lock Your account and initiate an investigation potentially leading to Your permanent deactivation if: A Users account will remain locked during the investigation of any incident or action for such time as Roadie determines is necessary, in its sole discretion. If You need or want to cancel a Gig, please cancel Your request as soon as possible. If you do not receive the email or don't have access to the login email address, the lock will expire in approximately one hour. All Users of the Roadie Platform, including Drivers and Senders, are referred to collectively as Users herein. My Account. My Account. Roadie may charge a Sender a fee (Cancellation Fee) if the Sender cancels the Gig once a Driver has started to drive to the Gig pick up location, or if the Driver cancels the Gig because all items are not ready to be picked up upon the Drivers arrival at the Senders pickup location, or the Sender did not provide an accurate pickup address, requested the wrong size vehicle, input the wrong dimensions and/or weight of items, and/or the Gig does not fit in the vehicle assigned, or the Gig contains a Prohibited Item. My account is locked I'm a driver for roadie My account is locked. Tried logging in and account locked. Your drivers however don't read instructions. Have you got your account activated again? The only driver support agent I was ever able to get in contact with was an asshole to me. Subject to Your compliance with the T&Cs, Roadie hereby grants to You the limited right to access and use the Platform on any authorized Android Device that You own or control and/or any Apple Device that You own or control and as permitted by the Usage Rules set forth in Section B of the Services and Content Usage Rules (the Usage Rules). I will NEVER select this service ever again. You will only create and maintain one User account. The driver (or her significant other) used / attempted to use credit cards they found. Deleting your Sender account: Send an email to [email protected] to request account deletion. *Exceptions and limitations apply, please read the full Protection Plan before purchasing any Additional Protection. Locked Roadie account GetHuman-jlraybur's problema del servizio clienti con Roadie da giugno 2022. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Roadie. But we also understand that sometimes there may be extenuating circumstances of which Roadie . Hitting, hurting, or intending to hurt any person or animal, or threatening to do the same. Roadie enables a more personalized delivery experience. Just tried ROADIE - a package delivery service last night. I should have picked it up myself. ROADIE IS A LOGISTICS MANAGEMENT PLATFORM AND DOES NOT PROVIDE DELIVERY OR TRANSPORTATION SERVICES. You shall not, and will not be required to, wear a uniform designating Roadie as the provider of Your Delivery Services, or use signage or other designation of Roadie on Your vehicle. Roadie Driver Requirements: 18 years old Valid Social Security number Valid US Driver's license Cloudflare Ray ID: 690d0484ca8454cd Your IP: 172.98.66.221 Performance & security by Cloudflare" Your IP: Please use Your best judgment when packing Your Gig as Roadie is not liable for loss or damage to any Gig if it is not properly packed to withstand the safety and integrity of the item during delivery or in compliance with all Applicable Law. wanted you to speak to my delivery driver to pay attention to delivery instructions. Had about 7 different orders in it. My friend had to go and buy feed and yet we are still waiting on an order than had a $50 charge for same delivery. My health is more important that 10.00. I wa Roadie is a Bad Joke! I ordered a ninja product through Best Buy in Miamisburg, OH Location 01/28 Welcome to Roadie! Failing to respect others may lead to Your deactivation from the Roadie Platform. Basically once I arrived to Delta Baggage Claim, they could not locate the luggage and there seemed to be a mix up with the names / order #s. Roadie locked me out my account for no reason after I reported a driver for theft of walmart order I was on a return pickup for me and walmart contacted roadie to tell them that driver never returned this pickup they put back on the system how do you block n lock me and im an innocent by stander even store manager remember me because she often request app for me and she was libid she was like how do yhey get Vladimir name confused with yours and you didn't have nothing done with it if anything you were helping me store tried reaching out but no agents no answer no reply this unfair I definitly feel roadie needs to compensate me for entire missed days of work in some way especially since they have the wrong driver and account poor customer service. Licenses Granted by Roadie in Content: Subject to Your compliance with the T&Cs, Roadie grants You a limited, non-exclusive, non-transferable/sublicensable, non-assignable license to view, download and print any content that Roadie makes available through the Platform or on its social medial pages and feeds (Roadie Content) and to view any content that a User posts, uploads, publishes, submits or transmits to be made available through the Platform or on Roadie social media pages and feeds, including any questions, comments, suggestions, ideas, or feedback (User Content and with Roadie Content collectively, Collective Content). it will ask re-type password:password. If you're eligible for Instant Pay, you may cash out once the amount finishes processing. Roadie wants all Senders to feel confident that their Gig is in good hands. You agree that at all times when using the Roadie App to perform Gigs You will maintain current, valid insurance, in amounts and of types required by Applicable Law and Your insurer(s), including automobile liability, commercial auto coverage, health insurance, workers compensation and/or occupational accident insurance. The time period in which Delivery Services are performed by a Driver, as well as the item(s) of personal property and goods being picked up and/or delivered by a Driver, are collectively referred to herein as a Gig. Cookie Notice Seeing as it was returned, I had to reorder the item and pay more for it as it was no longer on sale. You can email the site owner to let them know you were blocked. You acknowledge and agree that You are solely responsible for all User Content that You make available through the Platform or App. When using the Roadie Platform to receive or perform Services, all Users may have access to the Confidential Information of third parties, including without limitation, that of Roadie, Drivers, Senders, and/or Gig recipients as well as that of those third-parties respective personnel, contractors and customers. You agree to Your personal phone number being made available to the Sender and/or Gig recipient and authorize communications between the Roadie Platform, You, and Senders and/or Gig recipients, and authorize Roadie Support, Senders and/or Gig recipients to communicate with, and/or initiate communications between, You, Sender and/or the Gig recipient directly or on Your behalf, solely as needed to facilitate the completion of the Gig. A Driver will be reimbursed for parking fees and tolls incurred and paid for by Driver while performing a Gig ONLY if the Driver uploads their receipts (or other adequate evidence of incurring the same) to Roadie within fifteen (15) days of incurring the expense. These Terms and Conditions (T&Cs) set forth the terms and conditions that you (You, Your, Yourself or User) must accept and agree to if You want to download, install, access or use the Roadie platform, whether via our website at www.roadie.com (Website) or any associated application, including Roadie SmartSort (each an App), or API (collectively, the Roadie Platform or the Platform). Gunnar roadie hand made frame from mid 2000s. I want to know why my package hasnt been picked up yet. The driver literally opened my package to see what was in it. Senders and Delivery Order recipients may give gratuities to Drivers and Drivers shall retain 100% of any gratuity paid. If I were you, I would not use this company ever. Roadie will not pay Colorado Driver personally but will pay the Colorado Drivers trade or business name if given and Roadie does not and will not combine its business operations in any way with any Colorado Drivers business and maintains and will maintain such operations as separate and distinct. Sehen Sie, wie wir es machen und wir knnen Ihnen auch helfen. Appears they don't have a quality hiring system in place. Under these T&Cs, Roadie is not and will not be a party to the agreements made between Users for Delivery Services using our Platform, including the Senders agreement and responsibility to pay the Driver therefor. LOCKED For Public Sale. Notices shall be deemed to have been given upon the expiration of five (5) business days after mailing or posting (if sent by first class mail or pre-paid post), if not received sooner, or forty-eight (48) hours after sending (if sent by email). I was retaliated by not being able to earn income as a person with Disability.This IS NOT an Ethical Company in ANY Regard. That means if a sender wants complain, many dont know the procedure as to what happens to the driver. when you're trying to give them the issues which are contributing to the error Orders. Open Box Policy: Roadie encourages the use of no or minimal packaging both to promote sustainability and to prevent fraud and use of our Platform for illegal activities. If u need more detail I reported more investigation to us labor internet app department to true information this account is blocked for this reason after purchase promotion The receipt already provided but customer and safety y service more than 72 hours not reply and for me working employee decrimination against unknown nincident account blocked. I am sick of dealing with this time after time and unless something is done I will no longer do business with Walmart. Roadie has no responsibility to, and does not, monitor Your access to or use of Collective Content or review User Content for the inclusion of illegal or impermissible content. Straight up Liars! Jul 23, 2021 By Jinxed 1986 Been doing roadie for 8 months & have driven 2 hrs to a gig for $141 to find out it was posted in the wrong state. Share your photos and videos with others to prove the truth of your words. Level 12 . Enter the email address associated with your Roadie account. Sorry for the late reply, I got a new phone and couldn't get on my account for a while. By accepting these T&Cs, each User agrees that they have downloaded or printed, and reviewed and agreed to the PSP Agreement. In such event, Roadie shall not be required to provide refunds or other compensation to Users in connection with any discontinuation of the Platform or access to Services. This is has been the worse experience and headache. You will receive a c. What Are Driver Certifications and How Do I Get One? Disgraceful customer suppirt, inept, dismissive, disregarding & then they lie. The issue will be escalated to the Trust & Safety team for review. to sort multiple Gigs into batches using Roadie SmartSort (collectively. That's how much they care about customer, sender or driver interaction 30-40 minutes to even get through & then some very very young lady (usually different) picking up the phone laughing while there's a snafu issue w the Order. Today's delivery, 10-8-21, was stacked directly under the sign that said do not put in front of garage. If a Driver must have a Service Animal present all Gig items must be kept in a separate container that provides protection from pet hair and dander. 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