I was a bit gutted, but had found a backup offer on BT. Virgin Media's end of contract price hike. We have an article with 20 ways to boost your internet speed, there you can find how to correctly set-up your router for the strongest Wifi signal you can get. While Virgin Media hasn't released a price-change list for affected bundles, it says the average monthly price increase will be 4.70 - or 56.40 a year. Does Virgin Media offer mobile data on the London Underground? Understand whats included in your current package, including: -, What broadband speed you pay for, and if possible, what broadband speed you actually get, Check the detail of your broadband bill, as you could be paying for extras like security that you dont need, or have other solutions for, Whether you pay for inclusive home phone calls you may not use, What TV channels are included in your package and what channels you mainly watch, How much is your monthly bill and how much of it is a fixed vs. variable cost (e.g. Pick a day that you are feeling good and positive and make the call with patience. You will have four packages as well to choose from. He decided to call Virgin after receiving a letter saying his monthly bill would increase by 3.50 a month. (FYI if you are legitimately interested in what they have now, walking away to think about it seems a sensible strategy but can backfire. One said: "My Virgin bill was about to rise to almost 45 for 100mb broadband-only so called up last week and got offered 29 for 18 months.". If you're on Universal Credit or receiving government financial support, these broadband providers offer social tariffs to ease the pressure on your bills. Their speed ranges from 63Mbps to 67Mbp. Add Virgin TV to your existing package. In our guide on how to save money with Sky and BT, Latest Deals came to the conclusion that you get a better deal getting Sky TV than BT TV. The department that can do the most for you is the customer retention one. See more Volt bundles. Select the option 'If you're thinking of leaving Virgin Media'. Its very likely you will get something. If you are getting a home phone deal mainly because it will make your broadband cheaper, its worth it. Continue with Recommended Cookies. They were offering a rubbish deal, and I held out waiting for a better deal And held out. This is very well known in the world of cable TV packages, where you have a ton of channels that you never really watch. How does that sound?. Virgin Media offers free mobile data on the London Underground to all their customers. Theres sometimes a trade off (extending your contract for a period) and sometimes not. Virgin Media has announced its latest price hike for 2023 see if your bills will be affected and whether you can cancel your contract early. Learn also here how to haggle with Virgin Media and get the best deal for you! 9 tips to haggle with Virgin Media! Keep in mind that your contract ending also means you can shop and compare elsewhere for a broadband deal that better suits you, if you so wish. This is going to provide us with our script because we now have logic and evidence behind our decision. Today, it owns and operates its own fibre optic cable network, enabling Virgin Media to deliver superfast broadband to many areas in the UK. You can ask for free extras. This is in contrast with other providers, such as BT, Plusnet and EE, who have added an annual price increase of 3.9% above the rate of inflation to their terms and conditions. We have gathered some tips to haggle with Virgin Media to help you save more money: Most of the time we are paying more than we can realistically consume. So while some people may have succeeded in keeping their current prices after discussing with the provider's customer services team, Virgin doesn't have to budge on its pricing if it doesn't want to. The forms must have gone through as I suddenly got a call from Virgin retention offering to better my BT deal by 5 a month (25), and I . Company No. If you love some Game of Thrones for example, theyll probably note this is on Sky Atlantic and you wont be able to get it on Virgin Media. It allows any number of connections and provides very impressive speeds. "Yes my bill is going up too I am not happy about it, they said they cant lower my bill," said one unlucky caller. You will need to haggle or switch, otherwise, it is not a good deal. Monthly costs will go up by a staggering average of 13.8% from the 1st April 2023, pushed by extremely high inflation rates in the UK. The telecoms giant is hiking bills by an . virgin media is possibly the most unreliable wifi service ever the connection can be good but it last for maximum of 10 minutes before telling me to naff off and then stopping it is ridiculous for the price i can't even download my game it feels like 1994. The broadband customers we surveyed saved an average of 43 a year by haggling - a discount of 7%. You may also need to return your Virgin Media Kit. At the time of writing, you cant get Netflix on Virgin Media. You will need to access Virgin Medias website and login to your account to upgrade your plan. Is it worth getting a Cable TV deal with Virgin Media? "Were already investing more than 1bn in our network each year and consistently give our customers more megabits for their money, but to help meet this demand we do sometimes need to review our prices. The good news is, at this stage youre also completely free to cancel your contract and switch to a new provider at any time. 3. If you're affected by the price increase, you are allowed to cancel your contract for free and start looking elsewhere for a cheaper deal as soon as you receive your notification from Virgin. But you can watch Netflix with Virgin Media TV. A new set of e-waste rules, were further notified in 2022, which will come into force from 1 st April, 2023. It tells the person were negotiating with were serious because we have hard information. If it sounds good, you probably want to think about taking this. Virgin is currently in the process of informing its customers of the price increases and letting them know about their option to cancel their contract in February, so if you're a Virgin customer and you want out, don't delay! Extreme Couponing and Bargains Facebook group. And with its Gig1 Fibre Broadband averaging speeds of over 1Gbps, it's the country's fastest broadband . Uswitch Limited is a credit broker, not a lender, for consumer credit products.Uswitch Limited is authorised and regulated by the Financial Conduct Authority (FCA) under firm reference number 312850. We and our partners use cookies to Store and/or access information on a device. When does my Virgin Media contract end? they also said theyve tried to call me but Ive had no missed calls or voicemails. 679215 Registered office: 1 London Bridge Street, London, SE1 9GF. It helps to make notes as you go so you can work out a total saving. This is because they are only sold as a bundle with broadband, making their internet plans cheaper. If youd like to contact Virgin Media whether thats to negotiate an improved deal, double check whether youre affected or just to find out more information you can get in touch with its customer services team in a number of ways. Compare online what you can get online within this budget, and see if Virgin Media covers it or if its worth making the switch. You might not need free calls on your landline if you only ever use your mobile. You can sign up below to get our new articles delivered to you on a range of financial topics, or remember you can follow ourFacebookandTwitterpages, and were alsonewly on Pinterestand would appreciate a follow! Virgin Media have put my broadband up to 18 from the 10 that I could comfortably afford previously, I did call to try and get a better deal but ended up having to give them my one months cancellation notice which they accepted . The most recent time I cancelled Sky I was bombarded with calls! Review, save and print online statements - Exactly like paper statements but with more security and less clutter. He said: Get on the phone people worth it. Twitter: Make your inquiry via Twitter by tweeting @virginmedia. At the time of writing, their standard contract is for 18 months. 500Mb Broadband + Bigger TV. Virgin Media has officially announced a price increase for millions of broadband, TV and home phone customers in 2023. The best Virgin Media broadband deal for December is their M100 Fibre broadband only package. You might be able to negotiate a better deal with Virgin Media, but it's not a guaranteed way of avoiding a price increase. The saving was even more impressive for people who have a combined broadband and TV package - 90 a year, on average, which is a discount of around 6%. Use the 9 tips we gave you above. Scan the QR code below to start tracking your energy usage, 2000-2023 Uswitch Limited. To reduce your Virgin Media bill as an existing customer, you will need to either cancel some of the services you are consuming now or try to haggle for a discount on your package. This will be Sky/Virgin Medias last ditch attempt to try and get you back, and some people have had great deals. Decide if you are willing to accept an upgraded package for the same price. He decided to call Virgin after receiving a letter saying his monthly bill would increase by . Money-back guarantee: 30 DAYS. The good news is, unlike other providers, Virgin Media allows . You could go one better. We allow deals to be shared on Latest Deals irrelevant of whether or not they generate us money. We know its not easy, but you will need to keep it cool and smiley. Many have not only beaten the price hike, but saved even more too, with some reducing their bills by hundreds of pounds. Virgin Media Broadband deals start at 30.00 per month for a basic speed of 125 Mbps download. TV, landline and mobile bundle deals. Its all psychology. Often the best deals will require you to recommit to a new contract (e.g. An example of data being processed may be a unique identifier stored in a cookie. This service is provided on News Group Newspapers' Limited's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy. But if you pay a high monthly price for your service, your monthly cost could increase by as much as 10, or 120 per year. If you really want to save money, be ruthless - what you could live without? 1 more reply. That means double the mobile data on every eligible O2 Pay Monthly plan in your household. Recieve e-mail alerts to better manage . Check it out! Find out which providers increase their prices each year. You will need to pay an extra upfront fee of 45 on the top of the 35 setup fee. You might also receive a refund if you paid for your deal upfront. Finding the best Virgin Media deals for you can be tricky: the company has a huge range of different broadband, broadband and TV, phone and SIM-only offers to choose from, each complete with a list Another customer said: "Had a letter from Virgin Media this week. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Package upgrade . Sky and Virgin Media can er, cancel the cancellation process pretty quickly and be only too happy to keep you as a customer just call their usual customer service line and tell them youve had a change of heart. If you do cancel your contract over the phone, be sure to get confirmation via email or in writing, in case any problems over unpaid bills or cancellation fees arise at a later date. If not, saying no will likely result in your cancellation going ahead. Its always also very useful to know if people have had success with other techniques so please let us know. If you are getting a home phone deal mainly because you want to use the phone every day at any time, its definitely NOT worth it. See what internet speeds are available and compare prices for any postcode in the UK. If you still want to leave, you will need to pay an exit/cancellation fee. He said his bill was going to rise to 58 a month for broadband, basic TV and phone. If you don't fall into one of the above categories, you are one of the millions of Virgin Media customers that will have to pay the 13.8%, which Virgin has said is the 'average' amount, extra from April 2023. Most providers dont have a setup fee. (opens in new window) All pay monthly customers (on phone and SIM only contracts) benefit from Virgin's data rollover benefit. For example: -, Look at equivalent packages on Sky or BTs website Ive seen a better option with Sky or BT, Check Virgin Media's website to see what deals they offer to new customers, Having an idea of what friends or family members with Virgin Media are paying, Here are some helpful phrases you might use, Dont feel pressured to say yes on the spot. For other inquiries, Contact Us. Can I watch Sky Cinema HD on Virgin Media? If your contract with Virgin Media is ending soon, you should have received an end of contract notification in the post or via email detailing your new charges. You will lose all access to your Virgin Media email address. The biggest driver of its price rises in 2023 by far is the inflation rate, though. Or browse by product: TV packages. Im going to have to switch with that difference unless we can do something You have so many options to choose from, it is hard to be using all the channels available to you. Most of this experience is based on Sky, as theyve who Ive negotiated with recently whereas its been quite a few years since my last tangle with Virgin Media.. At the end of this guide, you should have the confidence to haggle with Virgin Media or Sky! Check out Virgin Media TV deals. Winner: Virgin Media. Does Virgin Media offer mobile broadband? Within your 28 day period, you will be constantly phoned up by . Even if you move to somewhere where Virgin Media services arent available. Transfer funds between accounts. Learn 16 hacks on Amazon Prime Video. He said that providers have to tell you the best deals available for renewals, but this doesn't include the promotional deals offered elsewhere to new customers. I can only say that my experience with Skys customer services was always very positive and theyre by and large a very cheery bunch, even when youre calling to cancel. Check them out here. Learn how to find a cheaper or faster tariff (or both!) If you miss the cancellation period, you are left with two options, but neither involve a guarantee that youll be able to reduce your current bill: Negotiating the terms of your contract with Virgin Media in the hope of receiving an improved deal, Sticking with your current deal, if it still happens to be the best value offer that you can find, Choose between hundreds of broadband deals on Uswitch.com. If you have a month to month based deal, you dont need to worry about this. Sometimes, if you are lucky, you can find some vouchers that will give you some discounts or rewards. Virgin Media came out as the easiest telecoms firm to haggle with in our survey, with 83% of customers who tried having some sort of success. Here's how to haggle for the best deal. They wont do the best they can to keep you in the house. Often the best deals will require you to recommit to a new contract (e.g. Prices start from as little as 16 (which is the cheapest you'll find on this list) and go up to 74. It will depend on what you need. Virgin Media price increase 2023: what can customers do. However, if your contract is ending soon, you will receive a notification from Virgin reminding you of your end date and details of new plans you could switch to for a cheaper price. And if you want more, its Big Sport deal adds Sky's Sports channels into the mix. To cover the site's running costs, Latest Deals uses affiliate links. Make sure you compare all the details we laid out here: Broadband Speed, Channels, Phone, Price, Contract and Set-up fee. Cancelling Virgin Media if you're out of contract. You have different ways for you to access this. Haggling with your current broadband provider has a 75% success rate according to Martin Lewis of Money Saving Expert. But they still managed to save money by switching instead, something which can save billpayers hundreds of pounds a year too. In fact, wed recommend you didnt! Virgin Media. If you're with Virgin Media because of its internet speed, you might not be able to find another provider that offers the same speed in your area. Your contract has expired and you have tried to haggle without success. I was gutted as I had to turn it down at that point typical!! So, what can you do next? There are many ways to save on Virgin Media. Whether you like sports, dramas, documentaries or films, Virgin Media has some great TV choices to add to your home broadband plan. What should I do then? About a week after youve cancelled, you may start getting calls on your registered number try and pick these up if possible. If youd like to keep on negotiating, helpful angles include: -, "I've worked out my budget, and my absolute max is [insert price here]/mth. From 1 March this year, most Virgin Media customers will see an increase to their monthly bills. Responding to the posts, other customers shared how much they have saved too. This one really is a case of dont ask dont get.. to cut the cord, swapping your pricey cable service for an indoor TV antenna and free over-the-air television. Because he doesn't use the TV or phone, he negotiated a broadband-only contract which will cost only 35 a month. Some customers have reported that Virgin Media engineers were not careful during the installation. Yes. Virgin Media offers a wide range of broadband speeds, from 54Mb up to a rapid 1Gb. As have most other providers. Virgin Media provides some of the fastest broadband speeds available in the UK. Save my name, email, and website in this browser for the next time I comment. No, you cant watch Sky Atlantic on Virgin Media at the time of writing. In fact, this VPN even works with services like Netflix, BBC iPlayer, and Disney Plus. This will only work depending on how you are going to use your internet. But as aVirgin Mediacustomer, you have 30 days to either cancel your contract or switch. Yes, there is a 35 setup fee across all Virgin Media services. A Virgin Media spokesperson said: Through continued investment, improvement and innovation were committed to providing great value and a top service for our customers. 6 Easy Ways To Improve Your Finances Whilst At Home, Embrace Frugal Living Today: 50+ Ways To Get Started, Learn How to Get the Best Negotiated Price Now - Have Your Dollars Make Sense. Virgin Media is an accessible company to get in touch with. Haggling allows you to negotiate a lower price, but . At the time of writing, the cheapest way to get Virgin Media is by signing-up for the M100 Fibre Broadband + Talk Weekends, with a speed of 108Mbps and weekend calls included. This can be a good way of getting better value for money. It will depend on how much TV you are going to watch. Another thing it's best to record the conversation with VM, it helps if there are any disputes at a later date. Virgin Media Cable TV Packages are also more advantageous when compared to other providers. To inquire about a licence to reproduce material, visit our Syndication site. You will be able to access many applications such as BBC iPlayer, Youtube, Amazon Prime Video and Netflix. All you need to do is pick a new provider and place your order. And if you're already out of your initial contract term, you could already be overpaying for your Virgin service by a very large margin. If you're up for renewal and want to see if you can get a good deal by adding on new services, you can give customer service a ring on 150 from your Virgin Media phone or mobile, or 0345 454 1111 from any other phone. from Virgin's own guide. Virgin Media is a British telecommunications company. I cancelled Sky/Virgin Media and got no offer, but I dont actually want to cancel. This means almost all customers who sign up in the future will have to abide by an annual price rise, and will no longer get a 30-day window to cancel. This information should be on the original contract you signed, you can check in your online account or you can ask the agent on the phone. I put a complaint in and asked for the call to be listened to. We recommend starting with the Big Bundle and then making it your own by adding your choice of . If you call and give them 30 days notice. If you're looking for a SIM-only deal, Virgin Mobile is a great choice. Can I get out of my contract with Virgin Media if Im not happy? Read our expert reviews of all of the UK's biggest broadband providers. For further details of our complaints policy and to make a complaint please click this link: thesun.co.uk/editorial-complaints/, Virgin Media bills will rise for many in March but you can haggle a deal, Martin Lewis reveals how to lower the price of your Netflix subscription after it hikes bills, Virgin Media customers explain how to save 276 a year and avoid latest bill hike, B&M shoppers rush to buy bargain garden must-have that scans at just 10p instead of 25, I'm a Toy Story superfan - my collection of movie memorabilia will sell for 40,000, One month until millions of households are hit by huge bill shock - how to avoid it, High street giant to close two depots putting 1,400 jobs at risk after shutting branches, Big change by broadband provider to cut bills for millions on Universal Credit and benefits, Six underused settings on your appliances - and they can slash energy bills by 280 a year, Five things you should buy at Tesco and the items to avoid, Hundreds considering taking on a side hustle or second job, revealed its intention to increase prices. 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