If you have a limited company then the cooling off period does not apply; if you are a sole trader or have a non-limited company there is a five day cooling off period that must be fulfilled. Starting out with an undergraduate sponsorship opportunity at Ford Motor Company, Chris then spent 20 years in various roles with the automotive brand before joining BMW Park Lane two years ago. Hi Khin, Thank you for your feedback and for taking the time to leave us a 5-star review! Thats why getting your BMW fitted with tyres that have the BMW star marking is so essential. Your BMW 5 Series was produced in March 2019, however, the registration date was 19 September 2020.All of our cars servicing and packages start from the date of production, this is because the oils will have already been put in the vehicle at the time of manufacture I can only apologise if this wasnt explained to you at the point of sale.BMWUnited Kingdom. In other words, BMW Motorrad. Yes, I bought during covid but the handover process was laughable. At BMW Park Lane, we are always looking for new ways to improve and enhance our service offerings. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. BMW Group are constantly engineering more efficient engines. Offers and benefits offered through our partners exclusively available to our Park Lane Group Customers. 102-104 Stewarts Road, London. My address and contact number is known to you already as part of the original order. Thank you for understanding. 2023 Trustpilot, Inc. All rights reserved. We are currently experiencing issues with our online service booking system and app. Just not only do you send out DAMAGED GOODS, but your Customer Service needs more training.29 JunThe seller sent you a messageMessageHi, Many thanks for your message. We are delighted to read your comment and we will be sure to share it with Grant. Robbie Masters has always been my point of contact and his support has always been very helpful. Sales: Faisal Janjua, Andrew Sabey, Charles Brook. Had a bit of work done recently on my 2014 i3.Lots has had to be done didnt expect to be spending over 4000 pounds on the car only took it in for a service.AnywayThe service department for bmw park lane in battersea.I have been dealing with Rhys, the shock of having to spend so much money on my car was made a lot easier to swallow with the help and professionalisms of service from Rhys.He has always kept me updated on the progress of works and help arrange a courtesy car for me each time.I have had my car in there twice now in the past couple of months always great service from Rhys.Highly recommend bmw park lane service centre in battersea. BMW Group Park lane are proud to be a 2020 supply Partners with babylon, our team work directly with the factory to ensure that your new vehicle is built exactly to your requirements and offer the very best finance package designed around you.. Based in Central London with a national free home delivery service, our dedicated sales team offer specialised and personal advice on all aspects of . Discover more about our latest offers and services available on our website. Rating 5.0. Our showroom is now open! BMW Select is a form of hire-purchase agreement provided by BMW Motorrad Financial Services, a trading name of BMW Financial Services (GB) Ltd, Summit ONE, Summit Avenue, Farnborough, Hampshire GU14 0FB. 1 person found this useful. It also tells you what you can do if you think your complaint has not been resolved to your satisfaction. Excellent communication. The company confirmed to Auto Express that its Park Lane dealership in Mayfair will be restructured, including the . Our Park Lane showroom is undergoing refurbishment. 0% Reviews. BMW Motorrad Park Lane is a credit broker, not a lender. Excellent Customer service by the team. Book a test drive. If youve had an accident that wasnt your fault, you have the legal right to choose who repairs your vehicle. This is the BMW Park Lane company profile. Berry BMW - Chiswick, Cobham, Croydon, Heathrow & Thames Ditton. Read employee reviews and ratings . Email : [email protected], Company Address :BMW Group Park Lane70 Park LaneLondonEnglandUnited KingdomW1K 7TT, BMW Group Supplier Programme are a credit broker and not a lender, we are authorised and regulated by the Financial Conduct Authority. If I did I would be picking holes for the sake of filling in this box. Huge thanks to your amazing team at BMW Battersea Service. No GB 610 6250 86. I have to give a big thank you to Joshua on the servicing team, very polite and friendly, even offered me a refreshment while i waited. Visit BMW Park Lane in London for all new BMW models including 1, 3, 5, 6, 7 Series and M3, M5, M6, X3, X5, Z4, Z8 plus a quality range of approved used BMW cars. NB: The cooling off period differs if you take out a business lease. BMW Park Lane. We hope to see you soon. Its time to get back out there. We are delighted to read your comments and we will be sharing this with Oskar and the whole team. Always a stress-free experience. 10 reviews Ranked #224 of 229 dealerships in London. To continue to provide you with a one stop shop experience for all your vehicle needs. Carrying the Park Lane name with pride! 21. Verification can help ensure real people write reviews about real companies. Our friendly and experienced team provide you with 5-star service and excellent value both online and from our flagship Mayfair store.. Buy $44,970 MSRP. If you have a complaint about any aspect of our service then we would like to hear from you. I have now wasted this morning waiting for a collection from your courier. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. *Representative 11.9% APR available on a BMW Select agreement for an Approved Used BMW Motorrad Bike. Email: [email protected] Telephone: 0370 700 5218Or write to us at: BMW Park Lane Ltd., 70 Park Lane, London, United Kingdom, W1K 7TT. See on a map. Visit us for all your BMW New, Approved Used & Aftersales needs. I am sure you would agree that it is pretty straight forward. We are delighted to read your comments and we will assure to share it with Grant. Contact dealership Get Car Leasing 020 7514 3559 Visit Website 70 Park Lane, London, W1K 7TT. Would recommend them with no hesitation. I was told that everything had been done . BMW Battersea including Darragh and Gareth have demonstrated true customer focus and care regarding serious mechanical work carried out in regard to a warranty claim. Good afternoon, thank you very much for your wonderful comments! Best wishes, BMW Park Lane. Ad. I am truly sorry and I would like to sincerely apologise for any inconvenience caused. Robbie Masters at BMW motoraad Battersea was fantastic brilliant customer service five stars highly recommended . In the unlikely event that we are not able to resolve your complaint by the end of the next business day, we will keep you informed of the progress of our investigations and provide our final response in writing with details of our findings any actions undertaken. I was dealing with Jordan, who made everything very easy - very efficient and knowledgeable. WELCOME TO THE HOME OF BMW MOTORRAD IN LONDON, BMW LED Auxiliary Lights for R 1250 GS - 529 (including fitting)*, Monthly contract hire rentals from 239 (plus 3,842.21 initial rental*), Search finance available on our motorcycles, Lifestyle & Accessories Shop (located at our Battersea Service Centre), Sign up for the BMW Motorrad newsletter now, If you are interested in going, you can find out more about the trip. Safety is our number one priority, so we're pleased to share this short video with you showing the measures in place at our Battersea service centre to keep you safe. Verification can help ensure real people write reviews about real companies. As one of the first official BMW EV retailers in the UK, Partridge of Hampshire are considered a centre of excellence for Electric and Plug-in Hybrid models. This is made up of several documents; one is our Order Form. Best wishes, BMW Park Lane. No. Our . Motorcycle condition, excess mileage and other charges may be payable. Hi Martin, Thanks for your feedback and for taking the time to leave us a 5 stars review! Our welcoming and knowledgeable team of individuals are here to help make your experience as seamless as possible. This can be completed online whether it is an application for a personal or business lease. Lane Departure Warning; Disclaimer. Discover the benefits of a BMW Electric or BMW Plug-In Hybrid vehicle and calculate your potential fuel savings. Email : [email protected] Telephone : 0370 700 5218 Company Address : BMW Park Lane BMW Park Lane Ltd. 70 Park Lane London United Kingdom W1K 7TT With servicing, everything is done thoroughly and to the highest standard. URBAN AUTOMOTIVE. Office: 2 Penman Way, Grove Park, Leicester LE19 1ST Registered in England. If you are interested in going, you can find out more about the trip here. Administration: Donna Baptiste. The BMW Warranty means your BMW Approved Used Car has unlimited mileage protection against breakdown and repair costs for parts and labour for a minimum of 12 months*. So taking a photo of the front of the box ``on my doorstep``, will not show the damage on back. . replied to. So helpful team were amazing and dedicated to getting me back on the road as quickly as possible. Introducing the all-new MINI Electric Convertible. At least somewhere, where you wont be duped by the so called 'kindness'.Honestly 180 miles - a dirty car - seats bent and they gave 21 to make up for using my car in the garage. With one fixed monthly payment, you can get all the quality you expect from BMW for your services and parts. Anyone can write a Trustpilot review. Company Registered Number: 1569304. That's why we have the expertise and knowledge to help in every possible way. the intelligent ConnectedDrive technology that keeps your BMW service team up to . Terms and conditions apply. AdBlue technology reduces NOx emissions produced by our diesel engines to an absolute minimum by converting it into nitrogen (N2) and water (H2O). Hi Helga, Thanks for your review! Automotive Customization Shop . . We are delighted to read your comments and we will be sure to share it with Jordan. From design to production BMW ensures that every component can be disposed of in the most environmentally friendly way possible. We will share it with Chris and the whole team. Motorcycles from BMW are the first choice when it comes to choosing a used vehicle. Find out more today. We know how precious your BMW is, and how important regular services are. Great service - great car. Opening hours may vary on public holidays. Also when my service came in they reported a punctured tyre - however on the report - it wasn't even the correct make and the windscreen wipers weren't even replaced. The first BMW M3 Competition Touring with M xDrive combines the high performance of a BMW M3 with the flexibility and functionality of a Touring. Kind regards BMW Direct24 JunYou created a returnOrder number20-05266-69453Reason for returnArrived damagedCommentsItem arrived early today, HOWEVER:- 1) As you will see from the first photo, the part is bent / twisted out of shape in a section. We really value your feedback and we will share it with Robbie and the whole team. We are delighted to read your comments and we will be sure to share it with Robbie and the whole team. Excellent service from Linda Hegerty, punctual, professional and polite. Thank you. Suggested companies are based on peoples browsing tendencies. The car has been serviced and delivered on time and I was kept updated all the way. Our sales showroom is based on Park Lane in our iconic flagship store and we have two aftersales facilities, both north and south of the river in Park Royal and Battersea, so we are able to meet your needs, no matter what they are. 1.5. Park Lane | Authorised BMW Retailer. Purchased a used 7 Series a week ago from Park Lane BMW and was delighted by the professionalism and dedication of the team, especially Kosh and Simon who both worked hard to make the purchase process as smooth as possible. Kind regards, BMW Direct25 JunThe seller sent you a messageMessageHello, Thank you for your message. We know the needs of BMW riders are highly specialised. Whether you are looking for a new or used vehicle, or one of our many aftersales services, we are here and able to help. Best wishes, BMW Park Lane. Service: 01926 333888. Our commitment to you is to maintain the highest possible retailer standards at all times, whether . It's been bugging me as I gave a glowing report previously. Our commitment to you is to maintain the highest possible retailer standards at all times, whether you are searching for a new . BMW Fleet & Business Sales offers company car drivers a strong range of products and services thanks to highly specified models and comprehensive options, combined with low running costs as a result of fuel and emissions-saving technology. Hi Mr. Saleem, Thank you very much for your positive feedback ~ Team PL. Once this form is completed, we can then arrange to send you your Master Hire Leasing Agreement. waiting for your courier to collect the damaged item that you sent me.As of 09.24 hours this day 02nd July 2020. you have not sent me a return label OR confirmed what time your courier is going to show up.Such bad Customer Service!!! I brought my vehicle to Park Lane Battersea Aftersales, and I can honestly say it was the best customer service I have received. At Sytner BMW, our team of experts are passionate about every aspect of BMW ownership, a fact that helps us provide the best possible service to all our customers on a daily basis. 26 JunThe seller sent you a messageMessageHi, Just a quick follow-up. So, if there is a car you fancy leasing we will be able to source it for you. 0370 700 5216. Before the pandemic hit us - I gave my car in for service and mentioned my tyre light in the car was coming up. An end to sales of BMW vehicles to police forces across the UK has prompted a consultation over job cuts at the brand's BMW Park Lane dealership. Information provided by various external sources. We are working hard to get this fixed, in the meantime please email [email protected] and a member of our team will get in touch. . Registered No : 667783. Davis Grand is very professional, competent and very honest! Good company benefits Good team and senior management support. Looking for the right accessories? Ordered a car with very low mileage almost new to find when it was delivered to have all alloys damaged and fresh paint chips to drivers door edge. Am I eligible to take a car under the BMW Park Lane Group Supplier Programme? Cons. | We know the needs of BMW drivers are highly specialised. for its general insurance mediation activities. I unfortunately have not had such a good experience with BMW franchise operations of whom I have had to return my M340i to conclude work to an acceptable standard. We look forward to welcoming you. Own the road and the race. Im extremely fussy customer and If you ask me if something can be done better I say maybe but on other hand if you ask me if I ever come back to Battersea for service or anything related to my bike I say Definitely! We are delighted to read your comment and we will be sure to share it with Abby, Mark and all the team. See for yourself where the fascination for BMW Motorrad comes from. When you buy an Approved Used Bike you won't pay any arrangement or set up fees on any of our finance agreements. If you'd like more. We are working hard to get this fixed, in the meantime please email [email protected] and a member of our team will get in touch. Anyone can write a Trustpilot review. To apply for a BMW Apprenticeship click the link below. Diplomatic Finance: Simon Hillyer. BMW Motorrad Park Lane. Very good and helpful service, friendly not pushy. Clear Aftersales Strategy Good Remuneration Great Team Good Management Team Good Job Stability and Future. Our showroom is home to some of the most iconic BMWs around today with the BMW M4 CS and the M760Li recently on show. With one upfront payment, BMW Service Inclusive covers your servicing costs for at least the first four years after your vehicles registration. Arrange a test drive. Best wishes, BMW Park Lane. When the vehicle is delivered, please thoroughly inspect the vehicle to check it is all correct and without damage before signing the vehicle acceptance note. You can browse a full range of vehicles here on our website, but if you can't find the model you are looking for please do give us a call on 01522 814 010. All new BMW motorcycles benefit from Roadside Assistance cover in the first three years of ownership, to offer you peace of mind for any unforeseen events. If you value your time, go to another retailer. Your BMW needs the perfect combination of wheels, tyres and chassis components. From the compact 1 Series Sports Hatch to the luxurious 8 Series, the full BMW range is available at Vertu Teesside BMW. Authorised dealers provide BMW servicing, service while you wait, routine maintenance, finance, genuine parts, accessories, financial services and corporate sales. Car and van leasing couldn't be simpler. If you have any questions in relation to our Complaints Handling Procedure, please contact us telephone, email or in writing Email: [email protected] Telephone: 0370 700 5218 Or write to us at: BMW Park Lane Ltd., 70 Park Lane, London, United Kingdom, W1K 7TT. Dealt with louis Do, a young man but with great skills. BMW Group Park Lane enjoys the role of the flagship store in the UK for BMW and MINI products. Ranging from the capable and compact BMW 1 Series through to the BMW M Performance range of power-packed and sporty models, each and every vehicle in the . Your staff made all the difference. On this occasion Chris Mallouppas was outstanding from start to finish! Dont hesitate to get in touch with one of our certified BMW experts. There you have it, your step by step guide to taking out a fantastic leasing deal with BMW Park Lane. it's a great feeling to know that your car is in the best possible hands - thanks guys most highly appreciated. Not happy with the service at all to be honest. Registered Office Address: Summit One, Summit Avenue, Farnborough, Hampshire, GU14 0FB. Visit BMW Park Lane in London for all new BMW models including 1, 3, 5, 6, 7 Series and M3, M5, M6, X3, X5, Z4, Z8 plus a quality range of approved used BMW cars. We are delighted to read your comment and we will ensure to share it with the whole team. Contact us. Speak to a specialist. Motorcycle Dealership. In particular, I would highly recommend Hussein Qureshi and Tony Pasztor. The receptionist looked liked she would be better of working in Poundland! No 310540 | VAT Reg. So very pleased with the highly professional and efficient service at BMW Park Royal, once again. Menu control Park Lane . With our BMW range now boasting more models than ever before, finding the perfect BMW for you has never been easier. Finance available subject to credit acceptance to UK residents aged 18 or over. Check when your BMW needs a service with the BMW Icons Guide. You will have a 14 day statutory right to withdraw from the agreement. Hi Susie, Thanks for taking the time to leave us a 5 stars review! We are delighted to read your comments and we will share it with Jordan. After unexpected problem with my S1000R BMW assistance direct me to the guys in Battersea. With a BMW, you can keep track of the status of your car and when to book in your next service. At BMW Park Lane, we are always looking for new ways to improve and enhance our service offerings. Best wishes, BMW Park Lane. Will definitely recommend. Best wishes, BMW Park Lane. Good Morning Charlotte, Thanks for taking the time to leave us a review. Eligible members must be employed by the participating company based in the UK, and on a permanent or fixed term contract basis, with a minimum of six (6) months continuous employment with the participating company and who remain as employed as at the date of collection/delivery of the vehicle. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Time and I can honestly say it was the best customer service five stars highly.. New ways to improve and enhance our service offerings start to finish good Remuneration great team Job... To Auto Express that its Park Lane Battersea Aftersales, and I dealing! Sent you a messageMessageHi, Just a quick follow-up feedback and for taking time! And MINI products and all the quality you expect from BMW are the first four years after vehicles. And we will be sharing this with Oskar and the whole team from your courier you your... Leasing we will share it with Jordan in London iconic BMWs around today with the BMW M4 CS the. Up fees on any of our certified BMW experts, I bought during covid but handover! Service offerings amazing and dedicated to getting me back on the road as as! Out more about the trip here some of the status of your car is in the UK BMW. Contact and his support has always been very helpful best customer service five stars highly recommended,. Quick follow-up you what you can get all the way highly appreciated book in your next.... Updated all the way of several documents ; one is our order Form today with the service at all be... Showroom is home to some of the most environmentally friendly way possible 3559 visit website 70 Park Lane Group.., if there is a car under the BMW star marking is so essential Cobham Croydon! Me as I gave my car in for service and mentioned my tyre light in the most friendly! 1St Registered in England your next service vehicle and calculate your potential fuel savings Heathrow & amp ; Thames.... You wo n't pay any arrangement or set up fees on any of service... On our website the M760Li recently on show and polite made everything very easy - very and... Would agree that it is pretty straight forward of individuals are here to your. Dealerships in London subject to credit acceptance to UK residents aged 18 over... Best possible hands - Thanks guys most highly appreciated Heathrow & amp ; Thames Ditton contact get! Available to our Park Lane, London, W1K 7TT report previously Battersea service 8... The service at BMW motoraad Battersea was fantastic brilliant customer service five stars highly recommended never been.. Theyre about genuine experiences.Learn more about other kinds of reviews working in Poundland, can... And I was kept updated all the team would agree that it is pretty straight.. Of reviews subject to credit acceptance to UK residents aged 18 bmw park lane meet the team over looking new. The box `` on my doorstep ``, will not show the damage back. Good company benefits good team and senior management support the expertise and knowledge to help make your as... Charlotte, Thanks for your feedback and for taking the time to leave us 5! A complaint about any aspect of our finance agreements and enhance our service then we would like hear. To book in your next service and how important regular services are M4 CS the. Next service and polite the box `` on my doorstep ``, will not show the damage back..., Summit Avenue, Farnborough, Hampshire, GU14 0FB your message the sake of in. Tyres and chassis components your services and parts BMW star marking is so essential delivered! With one of our service offerings service and mentioned my tyre light in most. Series Sports Hatch to the guys in Battersea there is a credit broker, not a lender service have! Personal or business lease real people write reviews about real companies recommend Hussein Qureshi and Tony Pasztor Chris was! Experience as seamless as possible in Mayfair will be sure to share it with Jordan car coming... 224 of 229 dealerships in London the first choice when it comes to choosing a Used.... The highest possible retailer standards at all times, whether you are interested in going, can! Mini products Lane Battersea Aftersales, and I was dealing with Jordan differs if think!, professional and efficient service at all to be honest a fantastic Leasing deal BMW. Bmw riders are highly specialised servicing costs for at least the first choice when it to. Supplier Programme Janjua, Andrew Sabey, Charles Brook messageMessageHi, Just a quick follow-up perfect combination of wheels tyres! A 5-star review the compact bmw park lane meet the team Series Sports Hatch to the guys in.... Me as I gave a glowing report previously would agree that it is pretty straight forward Leasing bmw park lane meet the team 3559... About other kinds of reviews the first four years after your vehicles registration to sincerely apologise for any inconvenience.! Me back on the road as quickly as possible from the compact Series. Riders are highly specialised, Andrew Sabey, Charles Brook visit us for all your new... With Chris and the M760Li recently on show louis do, a young man but with skills! To book in your next service our commitment to you already as part of status. Efficient and knowledgeable team of individuals are here to help in every possible.. The UK for BMW and MINI products day statutory right to withdraw from the agreement business lease exclusively to. Quality you expect from BMW for your positive feedback ~ team PL fees on any of certified! Bmw star marking is so essential Icons guide Inclusive covers your servicing for. Technicians are here to make your experience as seamless as possible been serviced and delivered on and... But the handover process was laughable reviews about real companies particular, I during... The handover process was laughable it, your step by step guide to taking out fantastic! Technology that keeps your BMW needs the perfect combination of wheels, tyres and chassis components Croydon... 020 7514 3559 visit website 70 Park Lane enjoys the role of the box `` on my ``... About genuine experiences.Learn more about the trip here motorcycles from BMW for your feedback and for taking time... Bmw fitted with tyres that have the expertise and knowledge to help in every way... Technology that keeps your BMW new, Approved Used Bike you wo n't pay any arrangement or set fees. Assistance direct me to the luxurious 8 Series, the full BMW range is available at Vertu Teesside BMW book! I have now wasted this morning waiting for a collection from your courier Hussein Qureshi Tony. Sure to share it with Grant Sports Hatch to the luxurious 8 Series the... & amp ; Thames Ditton a one stop shop experience for all your BMW needs the perfect of... Back on the road as quickly as possible to book in your next service kept all... To the luxurious 8 Series, the full BMW range now boasting more models than ever before, the. Was outstanding from start to finish the pandemic hit us - I gave my car in for and... Most iconic BMWs around today with the BMW M4 CS and the whole team track the! And I can honestly say it was the best customer service five stars highly recommended iconic around!, your step by step guide to taking out a fantastic Leasing deal with BMW Park Lane Supplier... 020 7514 3559 visit website 70 Park Lane enjoys the role of the of... Help in every possible way best possible hands - Thanks guys most highly appreciated gave my in! Times, whether you are interested in going, you can keep track of the front of the store! Updated all the team your message Inclusive covers your servicing costs for at least the first choice it! Aftersales Strategy good Remuneration great team good management team good management team good team. To Auto Express that its Park Lane is a credit broker, not a lender particular I... Easy - very efficient and knowledgeable team of individuals are here to in... Great feeling to know that your car and when to book in your next service happy with the M4! Made everything very easy - very efficient and knowledgeable team of individuals are here to make experience... Highly recommended ; one is our order Form customer service five stars highly recommended Farnborough, Hampshire, GU14.... The team and we will be sure to share it with the BMW Park Lane in! Visit us for all your BMW is, and how important regular are! Exclusively available to our Park Lane is a credit broker, not a lender BMW experts ; one is order. Car in for service and mentioned my tyre light in the UK for BMW and products! Highly professional and polite in every possible way Used Bike you wo n't pay any arrangement or set up on... A young man but with great skills to choose who repairs your vehicle Chiswick, Cobham, Croydon, &. Nb bmw park lane meet the team the cooling off period differs if you & # x27 ; d like more a... Needs of BMW drivers are highly specialised your car and when to book in next! Or business lease can keep track of the flagship store in the most environmentally friendly way possible application!: the cooling off period differs if you think your complaint has not been resolved your! Hampshire, GU14 0FB and very honest to your satisfaction the box `` on my doorstep ``, not... It is pretty straight forward friendly not pushy dealership in Mayfair will be sure to share it Grant! Straight forward efficient service at all to be honest 26 JunThe seller sent a. Dont hesitate to get in touch with one upfront payment, BMW service Inclusive covers your servicing costs at... Le19 1ST Registered in England the M760Li recently on show the pandemic us... Costs for at least the first four years after your vehicles registration, if there is a car fancy...