We figured it was the free month we received from purchasing the new Xbox One but we were sadly mistaken. Well I didnt know any of this but the more I talked to the XBOX Rep the more confirmation I realized this was definitely a fraud. You would think Microsoft would be making enough money as a company to protect its customers against this sort of thing. Sorry for the delay. I just had 3 $100 charges from microsoft over the matter of 3 second (according to the bank). I guess your AZ guy is still at it. Learn about the "Microsoft *Store" charge and why it appears on your credit card statement. I was using a credit card from a big agency, so they face fraud investigations all the time. NOW I received a letter from the Credit Card Company saying the charge is valid. Redmond, WA, United States SUMMARY: Advanced from Junior Product Manager (NZ, 1995) to Partner Level VP-GM in charge of MSFT's top revenue-producing division with full accountability for P&L . document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); So I was looking at my bank statement and just found 3 charges that said Macy *xbo. Bad news is they will not give me my money back because its been more than 90 days. Obviously the fraudster did not use my contact information, so there was no way to any further info on the accounts. Where is the Microsoft headquarters address? You can contact the company on Microsoft's website. The newly opened Microsoft Company Store is located on the Silicon Valley Microsoft Campus. I just had all the above happen to me, the bad part is I no who had my info its my 32 year son, fipping out over some old Xbox stuff. Experience the past, present, and future of Microsoft. I just got charges on my card today. Which indeed is about 68.83 US. 155 comments; Sep 23, 2013; Display Name: Email: Us" charge and why it appears on your credit card statement. Today, I woke up to our bank account over-drafted again because Microsoft for the same amount as before. Business Now I am waiting for a deputy to call me back in order to make this police report, which I have never done in my life, thanks crappy bank for not handling this stuff for me. []. i have a credit score of 785. i really have come a long way from 40 credit score. Id like to track the source and see if my guy in Glendale isnt abiding my the Gamers Code of Conduct. My bank also wont do anything for me for the same reason. Ringing the bank feeling rather peed off! Thanks for the post. Thats the good news. I was forced to create a new gamer tag. Microsoft initially started to help me but..suddenly the call dropped REALLLYYYYY, Did your charges ever get reversed??? 14 in the 2022 Fortune 500 rankings of the largest United States corporations by total revenue, and it is one of the Top 5 American information technology companies, alongside Alphabet, Amazon, Apple, and Meta. After seeing this I went into my stored payment options, and lo and behold I see Kent Gullys credit card information stored in my payment options next to my credit cards! I had to set up the lights, pull out the old tripod and dust off the old Panasonic P2 camera I used for years in my video production projects. Sign in to the Payment options page with your Microsoft account. We'llhelp you determine and implement the best solution for your business. So I called costumer support and verified everything and was told that that the charge was not Xbox live. I have Virgin Mobile cellphone. Holy freakin A!!! So while its a pain to get a new credit card, I dont want some Gamer in Glendale buying virtual points []. So he searched the record from my credit card number. And now on top of that Theyv relised they never refunded me ! Now I contacted xbox and they had all of my information, my full name, address, phone number and I have never owned an xbox and none of my family members owned a xbox. I contacted Xbox Live billing only to find out they had no record of the charge at all, which made a lot more sense after reading, Apparently if a thief uses the number and then takes it off his live account they can not track it. Redmond, WA 98052-6399. So while its a pain to get a new credit card, I dont want some Gamer in Glendale buying [], [] Xbox charges on credit card and how to The XBOX charges that were billed to my credit card. So I had my bank change my card number. He immediately refunded my money when he realized I am not an idiot. What a mess! Someone needs to stop this punk! We hope that all is well. The Industry Experience Center (IEC) provides a differentiated executive touchpoint that illustrates Microsoft's commitment to industry through immersive experiences and storytelling across our priority verticals. Called and cancelled my visa and called Xbox. In your advertising, Microsoft does not permit you to: Use Microsoft-owned content, including but not limited to icons, product sounds, product animations, logos, and images without Microsoft's prior permission. Barclays are just as good for fraud really considering they decided to cancel it after 2 years then a year to the day it stopped I noticed it had started again ! And apparently they knew my address name and phone # to go with it. I dont own an XBOX either. Survival havent been easy living alone. We are here to streamline the whole process of comparing Marketing Software products for you. Fishy INDEED. Xbox live had no interest at all in my phone call. I called my bank and told them they were fraud, and Im getting a new card, and hoping the charges are going to be reveresed, 2 bucks isnt much, but its the concept of the matter. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. So Im hoping you get it resolved. Ill report my findings asap. My boyfriend has some type of gaming component and is big on gaming. He quickly found that a Microsoft LIVE account was created on July 7, 2011. So I went to my bank immediatly after reading your story and they confirmed I was scammed. If I call back Monday I will get another floor manager. Then I incurred a $35 over draft and a $12.50 transfer fee for the overdraft fee. Theyre scum. Since a week I saw many charges on my credit card, it began with only 2.85 Needless to say, I was pissed. Shame on Microsoft. Well, there is no record of the other call, maybe there was another account, I dont know what your son did or who he talked to. So I called the XBOX customer support line at 1-800-469-9269 but the rep could NOT find the charges in their system even though I gave them my MasterCard & all the details. I wonder those people who dont use internet banking much and dont keep an eye on their accounts, how quickly you can lose money. Someone could be copying the info from a certain business when you pay with a credit card and then selling it to the scammers. **Topics related to all versions of the Xbox video game consoles, games, online services, controllers, etc. My bank card has been charged for microsoft xbox redmond wa debit charges and not showing up on my microsoft account as orders that have been made. I felt that the micro serfs I spoke with have no concept that fraud has an effect on all of us. If you have to use xbox live, I suggest you do it all through prepaid methods and only for the actual amount you need. Go back and challenge every charge on there and hopefully your credit card will reimburse you. You can log into your Microsoft account and view your order history. Found chres o 0.69 on mycard assoiated i the same addess. I stay alone as I lost my husband and son in a car accident. I spent 3 hours on the phone with Microsoft today for fraudulent charges they put through on my credit card. Some of these readers were hammered with hundreds of dollars and were hit with a few dollars before it happened. With a nighttime population of over 73,000 that blooms to a daytime population of over 130,000, many areas of Redmond experience an average of 20,000-40,000 and for that unlucky person who get it next Im sorry hope that you get that hicking M.F with his hands in the cookie jar. This is happening to me right now the difference is I do have an Xbox account but its absolutely only one Im getting charged four times a month 1589 which is the price of my Xbox ultimate subscription I didnt notice cuz I hardly look at my statement until recently and its been happening since June of last year I appreciate this article I will follow the steps that you had listed to get this off wish me luck. . Me and my girlfriend are both gamers (when we have time between work and children) anyways about a month ago my girlfriend purchased a $60 12 month live card just because its much more convenient. This opens the doors to some more ideas. If you see a Cancel link, choose it to cancel the subscription. but no they are in the dark about personal information and credit scams Today, I got hit with a charge for $10.79, exactly half of what it was before, from the same account. The rep cancelled the account and severed the connection to my credit card. On my account the transaction came up as MSFT bills.ms.net . I just had to get a new card. NO subscriptions on my account. So luckily attacked it right away and that was that. I did not authorize these charges. I see online there is a lot of fraudulent charges from you on other peoples accounts. You could mail the team if you require similar result on your report. Keep us posted on any issues you have. Payment, billing, and Microsoft Store help. (: Hello everyone. Students and families Its generally instantaneous. just got a four page bill from my bank over 2000 dollars in xbox in one month Explore subscription benefits, browse training courses, learn how to secure your device, and more. Thanks again for your comment. Not much is being done. great system great game Bad security and pathetic security of information if they were in Canada xbox would be dealing with the privacy commission then maybe the Cat would be out of the bag I now am afraid to open up any type of money card in my name. I filed the Reg-E Claim with bank. I saw his info on a friends review post and I contacted him, and wow I have been happier ever after. I hate how these idiots scam us and then walk with the goods! I was told that, my refund would be credited back to my Discover Card. Ive never had an xbox either. This just happened to me as well, Had ten charges adding up to 400 dollars. In 2008, the Washington State Legislature created the Financial Fraud and Identity Theft Crime Investigation and Prosecution Program (FFIT) at the Department of Commerce (Commerce). Seems there are plenty of victims. Check this out Getting those Xbox charges off of your credit card. directions. Msft *xbox Live Bill.xbox.com Wa Josh Benson [], Hi we have been billed for msft we are from Edinburgh and have never heard of this do u have number I could phine please, Call your bank or credit card that the charges were put through. and channels. I am hoping the bank will work it out for me. And thats exactly what he was buying you can learn about them here. They tried to make two more charges, but the card was blocked. So why would I have XBOX charges? Thanks, Jen: Glad to hear it worked out for you somewhat. Please advise who ordered , where the product was shipped to and how did you get my information. Riana: Thanks for telling us your story. Great to hear it worked out, Alison. Sigh. Posted: February 7, 2023 Location . We have a team of experts ready to help you with bulk pricing, setup and deployment, and training. Take a self-guided tour, interact with displays and presentations, get hands-on with the latest Xbox games, and bring your imagination to life in our Minecraft display, and more. They refuse to help, barely understand, and never seem to have any supervisors available. Maybe I have to change my bank account #. How frustrating. Apparently if a thief uses the number and then takes it off his live account they can not track it. seemed completely uninterested in doing anything about the criminal Business training I am so glad I decided to investigate these charges. One Microsoft Way. Very much the same as other victims. or how my card it got use this has to be stop thank god I ck my Turn on recurring billing. You had several pending charges with MSFT XBOX LIVE and ELECTRONIC ARTS ORIGIN. Thanks for your help! BTW, I also had a fraudulent charge to nintendo the day after the Xbox charges. I also rung XBOX and they asked for the username and password. He is really the light at the end of my tunnel. Thanks for calling. so to those of you who dont know about this stuff dont hesitate to call and get it taken care of. The full profile for this address includes the names of 177 recent residents. I am trying to get credit back and reported this as fraud against 1 Microsoft. Now if that's just how my bank processes the charge now that's perfectly fine but if that's the case then I really shouldn't be getting charged either way since I canceled the subscription. I bought my son a video game online thru his XBOX, which I didnt have a problem with. Redmond Wa, Some how, the scammer found his Debit card detail, we think fro inside Microsoft (They tell me it is impossible) They then set up another account using these details, ..So either he messed up on his phone call to me and didnt even ask for whatever info he was looking for, or he was just messing with me to get me to cancel my credit card. 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