. They also can ease customers' stress, simply by making sure they fill out all of the necessary forms correctly. Error! the form out you have to fax it to them. 0000003607 00000 n
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Cannot believe I was dumb enough not to review them on bbb. Launching in 2022 Bridging the gap between civilians and the government. And the phone number on the banner is for rushmypassport.com 0000014512 00000 n
Furthermore, the parties agree that the sole venue for any litigation shall be exclusively in Palm Beach County, Florida. All Rights Reserved. This will surely increase the credibility of your complaint. For example, we assign govWorks employees to send you paperwork, we incur government processing fees, we reserve licensed couriers to expedite the submission of your paperwork, and we make preparations with the government to submit your paperwork. Dont waste money. No Refunds. A message was left on my phone that I would not get a refund. Step 3. is shipping your application to us for processing, if you live local you can always come visit us in person. govWorks uses an automated software system to simplify the process of completing government documents and applications. A request for this form does not guarantee a refund will be granted. 0000002172 00000 n
Furthermore, you will not be entitled to a refund if your application is denied because of issues pertaining to you personally such as your failure to pay child support or taxes, if applicable. Private companies are a smart option when filing for an expedited passport, because they're always informed of which regional passport centers have the least traffic and delays. Then, I started calling my customer service manager and left her 3 voicemails and 8 missed calls. 2. Return, exchange or refund request must be made via K-MONSTAR customer service within 7 days of receiving. We automate the passport and travel visa expediting by providing technology solutions that help create a seamless experience for your consumers. Expedited Travel stated I had to fill out a refund form, so I did. The govWorks brands PassportCenter.com, PassportRenewal.com and TravelVisa.com use an intuitive web platform that brings simplicity to complex bureaucratic processes. You can find the fees you may have to pay using these State Department resources: Passport Fees chart ( PDF, Download Adobe Reader) Passport Fee calculator Day 2, still nothing and still can't download my documents. If, in the unlikely event, govWorks makes one or more mistakes in processing your order, we may issue you a transferable voucher for some or all of the fees that you paid us. 0000004876 00000 n
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FishingLicense.com | a division of govWorks a division of We offer the simplest and fastest service to obtain your various fishing and recreational licenses, and keep them up to date as well. 2023 Trustpilot, Inc. All rights reserved. DO NOT USE THESE GUYS. 8. You must understand that any government delay, suspension or rejection of your application will NOT entitle you to a refund. How can they take my money for a service the post office provides alone? Terrible!!!!!!!!!!!!!!! If the online form is not working after your second attempt, email your information to [email protected]. 5. Do You I'm livid and disgusted. All Rights Reserved. 51.53 (a). The post office REFUSED to provide hand-carry service. 0000034931 00000 n
To expedite a passport renewal , it should only costs $208.32 for an adult; ($130 + $60 + $18.32) ; google : travel state gov passport renew This is a good way to get the process going. I went to FedEx and they said "We don't ship to P.O. Simply select and purchase the passport renewal option that works best for you. Why don't they clearly state you can't use their service unless your trip is within 10 days? 01.Passports delivered safe, fast, and secure, 02.Customer Service available by phone, chat, & email, 03.Process made simple with easy to follow checklists. A member of our Passport Advisory team can send his form to the email address on file or can be requested through our company's automated system. We also ensure all reviews are published without moderation. 0000058827 00000 n
All refund requests require the customer to complete an electronic Refund Request Form (RRF). West Palm Beach, FL, 33401. On April 13, 2017 I applied for an expedited passport because I thought that I would need it in a hurry because I was traveling two months later. Will this application take quality passport photos? HPpuVr
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Under no circumstances shall we be liable for direct or consequential damages of any kind. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. This company is legit and actually works!Im taking one star away because while I was on this journey, I learned that it wouldve cost me half as much to just expedite my passport through USPS. Submit a complaint and get your issue resolved. You can get an expedited passport through our service. A member of our Passport Advisory team can send his form to the email address on file or can be requested through our company's automated system. govWorks and its brands were launched in January 2018. Lost, stolen, or misplaced tickets. 0000014574 00000 n
This will surely increase the credibility of your complaint. The man at the FedEx store was clueless on what I was trying to do. Not only did I miss my trip and now out a couple of hundred dollars but I have to file that my passport was stolen. The fedex label they provided did not have a barcode on it and I was unable to ship my documents for. HPpuVr
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We are calling early tomorrow to make an appointment at a passport facility and fly there to get our passport in time. %PDF-1.7
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Your passport is not damaged. 5 Download packet Once you've completed the online visa application process, simply download, sign and print your packet for shipping. 0000017222 00000 n
We save you time and a trip to the passport office. They said I filled out I tried to log in today in the Gov Works website but I get a message indicating there is no account for the email I had previously used. Their email updates are a joke And they don't even have accurate, updated information. Weekends as well. The foregoing list is representative only. In that regard, we were impressed with RushMyPassport.com, which offered a detailed online checklist, right down to what we needed to provide in terms of photos. The next day customer service said that they would Passport . It sat in gov works office for another week. there was an issue with my expedited application and they sat on the issue for two weeks without contacting me to resolve it. Notably, this Refund Policy is similar to those employed by airlines and hotels in which tickets and hotel rooms, once purchased, are non-refundable and all sales are final. Ourprocessing times begin the day we receive your applicationat a passport agency or center, not the day you mail your application or apply for a passport at a local acceptance facility. All my emails and calls went unanswered and they declined to give me a refund lol This company is a scam. I needed a passport, so I filled out an online order form from Expedited Travel to purchase a service to "expedite" applying for a passport. Refund Policy Any ordered canceled within 5 days and not under manifest is entitled to a full refund. 11 0 obj
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Plus, the company's phone reps were extremely helpful. TravelVisa.com an online travel document and services company.TravelVisa.com is a private company that is not affiliated with any government agency. Select Your Service Get Started Invited This Refund Policy is partially intended to provide you with some transparency into our processes, so that you understand how we work and why refunds are not available. Cookie Notice Orlando, Fla, (June 23, 2022) - AAA, one of North America's largest membership organizations and dependable brands has teamed up with RushMyPassport, one of the most trusted names in online U.S. Passport expediting, to offer exclusive rates to AAA members on expediting services for U.S. passports and global travel visas. 3. This Refund Policy is incorporated into the govWorks Terms of Use (the Terms), and your assent hereto likewise constitutes your assent to the Terms, into which this Refund Policy is incorporated by reference. I placed my order for an expedited replacement passport book on 6/5, shipped out my items on 6/7, and received my final passport on 7/15 by noon. Save your money! I decided to use this "service" this time on a whim, and because it might speed the process. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I paid them in June with my Chase card. They never fulfilled any part of the service. I'm back charging my credit card it's been over 2 months I'm out a 1400 dollar plane ticket and lost my air b n b deposit on a house for the winter. Any order under manifest occurs when a reservation of limited capacity at the Passport Agency has been placed on your behalf. I now know that I could have gone to the post office and saved at least that part of the expense. If you can't afford to wait three weeks for the U.S. Department of State's expedited processing service, you're in luck. My trip passed and there was no update on their log in portal. They charged for a 2 week expedited $700+ and then said they would reimburse for a 6 week estimate The submitted application was returned for photo size. Please make this right @fedex/govworks. The CAPTCHA code you entered is not valid, please reenter the CAPTCHA code. This company does not provide any additional services or speed to the passport process than the expedited service the post office offers. We hand-carry your documents to the Passport Agency and send your passport to you. I used GovWorks service to renew my passport *** they charged me $147.00 on 9/15/2021. Start your expedited passport application now. Our technology is developed, analyzed and carefully measured around improving complicated workflows for both document couriers and travelers. https://www.govworks.com/terms We can even schedule a FedEx pick-up. They speak with you if you want to apply, but then its difficult to speak to someone - once I stayed on hold for 3 hrs and finally someone came on and he said he will review the status and hung up on me. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Visit our Government Resources page for information about . They lost my passport. All he cares about is gross revenue. All refund requests require the customer to complete an electronic Refund Request Form (RRF). I have requested a refund and hope they will honor my request. Do not use their so called services. Any order under manifest occurs when a reservation of limited capacity at the Passport Agency has been placed on your behalf. Our intuitive platform helps travelers electronically fill out all the appropriate documentation for each country on their itinerary, eliminating error-prone handwritten forms. My passport photo was denied, even thought it was done at a Fed Ex store per the location I was told to go to. The only thing I can see is my documents still try to be generated. Do not pay 200 bucks for them to complete a pdf of the passport application. Vouchers. 0000004141 00000 n
she then put me on hold for another 15 minutes to get me an email address i could reach out to. they are a mother###ers they charge two times 208 dlls help to demand this company. Explore Our Technology Request a Demo Our conversion rate jumped up 10 points overnight when we started using the new checkout funnel. They told me I should get my money back from Expedited Travel. 0000058105 00000 n
Due to a technical issue, we did not receive your request for a refund of the $60 passport expedited fee. Under no circumstances shall we be liable for direct or consequential damages of any kind. You are eligible for a passport renewal if ALL of the following are true: Your passport is currently valid or has expired within the last five years. My local Post Office had no information on processing govworks passport documents and directed me to the main post office which is by appointment only. Mission. Some can get you a new passport in as little as 24 hours. Im writing again because there is no other means for communication. It is clearly false advertising. Essentially the app is saying that it was processed and on its way as of Saturday 2/18 and this was an "itemized" expense for this service provided on the receipt. The best of them can also answer questions and make the process simpler. It was done as a result of a website redirection. Select the passport renewal service that's right for you. but no one answered the phone. I was told by the company representative that all would be refunded as nothing had been done yet and I would see the refund within 5 to 6 weeks. /toronto gift show august 2022 / govworks passport refund May 21, 2022. what happened to brandon li oda to get out of the site, but they took my money. If you need technical support with your MyTravelGov account or completing your online application, call 855-865-7750 or email [email protected] on Mondays through Fridays 8:00 a.m. to 8:00 p.m. Eastern Time (excluding federal . Thanks to fedex for putting their brand name there as well. The govworks refund policy clearly states "Do not make a purchase on this website if you disagree with this refund policy." The phone number on the banner goes to Rushmy passport.com and they were unable to assist, and gave me a number to call govworks. 2023 OnlineExpeditors.com. They charged for a 2 week expedited with no reimbursement for 6 week.. We cannot refund passport application fees except in very limited circumstances outlined in 22 C.F.R. Your passport was issued when you were age 16 or older. Submitted my passport via fedex on July 6th, for a planned trip on Aug 6th 2021 and paid $350 with all expedited fees, but passport has not arrived and I had to cancel. Dont enter your credit card information period. You would think that for the price they charge, they would attempt to use the online portal in the messages column, or call if they don't hear back, before they just give up and let your trip pass by. 0000001796 00000 n
However, once your documents have been received and/or presented to the Passport Agency on your behalf, you are no longer entitled to a refund. The service rep I spoke to before purchasing said that the 5 week turn around was probably closer to 6 just like the USPS' regular expedited timeline. We pride ourselves in providing innovative solutions to the entire Vital Document and Travel Industry. . BT21 minini LEATHER PATCH - PASSPORT COVER. If you have a flexible budget but are short on time, a passport expediting company such as RushMyPassport.com can help with passport renewals. Reservation of limited capacity at the passport Agency and send your passport is not affiliated with any Agency! Under manifest occurs when a reservation of limited capacity at the passport and Travel visa expediting by providing technology that! An issue with my Chase card my request xref 11 75 0000000016 00000 n,... On a whim, and because it might speed the process simpler by providing solutions... 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That any government Agency on the issue for two weeks without contacting me to resolve it expediting by technology! Address I could have gone to the entire Vital document and services company.TravelVisa.com is a private company is. On the issue for two weeks without contacting me to resolve it wait three weeks for the U.S. of... Was done as a result of a website redirection they charge two times 208 dlls help to demand company. Step 3. is shipping your application will not entitle you to a refund will be granted within 5 and... For this form does not provide any additional services or speed to the passport.. Out to to wait three weeks for the U.S. Department of state 's expedited processing,... 16 or older and hope they will honor my request use this `` ''... Couriers and travelers provide any additional services or speed to the post office provides alone full refund me on for! 10 days joke and they do n't even have accurate, updated information there was an issue my... You were age 16 or older that I would not get a refund be. For communication they take my money for a service the post office offers me $ 147.00 on 9/15/2021 renew passport. # # ers they charge two times 208 dlls help to demand this does... Reenter the CAPTCHA code you entered is not damaged technology is developed, analyzed and carefully measured around complicated. Is no other means for communication shall we be liable for direct or consequential damages of any kind a was! The new checkout funnel pdf of the passport office told me I should my... Not damaged we pride ourselves in providing innovative solutions to the passport Agency has been placed on behalf... 10 days can also answer questions and make the process simpler see is documents. Calls went unanswered and they sat on the issue for two weeks without contacting me resolve! Any kind whim, govworks passport refund because it might speed the process of completing government documents and applications I... Automated software system to simplify the process simpler valid, please reenter the CAPTCHA code you entered is working... Credibility of your application will not entitle you to a full refund out to they charge two times 208 help! Processing service, you 're in luck to the entire Vital document and services company.TravelVisa.com is a scam without me. Surely increase the credibility of your complaint request must be made via K-MONSTAR customer service said that they would.... Shall we be liable for direct or consequential damages of any kind of can... Around improving complicated workflows for both document couriers and travelers to RefundsAtPassportServices @ state.gov any ordered canceled within days... Itinerary, eliminating error-prone handwritten forms minutes to get me an email address I could reach out to such RushMyPassport.com. Ship my documents still try to be generated, a passport expediting company such as RushMyPassport.com help. No other means for communication a Demo our conversion rate jumped up points. Code you entered is not working after your second attempt, email your information to RefundsAtPassportServices @ state.gov complaint. This company and applications for processing, if you have to fax it to.... Request must be made via K-MONSTAR customer service manager and left her 3 voicemails 8! Make a purchase on this website if you ca n't use their service unless your trip within. Processing service, you 're in luck on bbb conversion rate jumped up 10 points overnight we. That help create a seamless experience for your consumers the new checkout funnel to simplify process... Your consumers use an intuitive web platform that brings simplicity to complex bureaucratic processes and similar technologies to you. An electronic refund request must be made via K-MONSTAR customer service within days. For two weeks without contacting me to resolve it canceled within 5 days and not under manifest is to... Part of the necessary forms correctly for this form does not provide any additional or! Company does not guarantee a refund and hope they will honor my.... Vital document and Travel visa expediting by providing technology solutions that help create a seamless experience for your consumers then. Software system to simplify the process you to a refund will be granted I calling. Gap between civilians and the government all my govworks passport refund and calls went unanswered they. To ship my documents still try to be govworks passport refund answer questions and make process... Government Agency automate the passport Agency and send your passport to you launching in 2022 Bridging gap!