Sent to your email inbox within seconds of your order being placed. This online course has been used by 100s of job seekers to help their successful interview preparation. Tell us about yourself and the skills you have applicable to this role with BT? (How to PASS an Openreach Job Interview!) TIP 2 Ensure you tailor your answers based on the job specification, and the qualities it lists. The idea was to provide equal access to BTs local access network (LAN) so that other companies could provide their own services using the network. Q11. Slide Deck when ordered today, you will also get instant access to bonus decision making interview questions and answers, plus interview panel board insider tips on what the assessors are looking for when candidates answer decision making questions. Openreach is a huge division of BT, or British Telecommunications PLC, now known as BT Group. BT and Openreach are heading their separate ways but what does this mean for you? That means I will always carry out my duties with one eye on the companys financial goals and objectives., Being an organisation that has a hugely impressive past and also one that is always looking to improve and develop, I feel the skills and experience I possess are a great match for BT. At the time, there was talk of Ofcom potentially ordering Openreach to split entirely from BT, but the regulator stopped short of such a drastic move. Why are you interested in network engineering? Thereafter, its just 27+vat per month. I am a people-person and the fact I will be dealing with lots of different customers every week is highly appealing. Why do you want to leave your current job to take up this position as an Openreach Engineer? Thank you so much for this, extremely helpful! Men should wear a freshly pressed suit, again in darker colours, with complimentary socks and a tie that are all neutral. That's why we go out of our way to offer all our employees a range of benefits that reflect the full value of their skills, experience and . The assessment centres for technical and business schemes are very similar. What did you do? Why do you want to work for Openreach? Im on step two ! All the questions featured were asked during my interview and on the next day I received a phone call telling me Im hired. Your mindset needs to be focussed on giving the clearest and most thought through account of yourself and why you want the role. But this hardware can no longer sustain modern requirements and is on a steady decline amid a shift to cloud-based systems. Q20. Describe a time when you have done a project that went through the software development life-cycle. })(document, window); A BT monopoly on It's says in this article why do we need multiple networks? If you are applying for a payroll management role, this guide is essential! scp.src='https://s.vi-serve.com/tagLoader.js'; Heres the FULL LIST of BT INTERVIEW QUESTIONS AND ANSWERS: I am a very positive person who enjoys working as part of a team to help my employer grow, thrive, and stay at the top of their industry. Tell me a time you had to work with a difficult co-worker.Q20. Duct Tape x1. Thats the end of your Openreach Engineer job interview. Please give us an example of when you have worked with others to achieve an improvement, efficiency or better way of working? These bonuses include free guides, powerful online training and more! Confidentially sharing the following information helps us to understand who is using the site. This question, sometimes phrased as Why BT? or Why work for BT?, is almost certainly going to come up during your BT interview, so it is essential that you prepare a strong answer for it. At BT, we take great pride in putting the needs of the customer first. Q13. Here's what you'll need to craft Sons of the Forest Tech Armor: Tech Mesh x1. Openreach provides services including fixed line phone connections, DSL broadband, and fibre-optic broadband. VERCIDA works with over one hundred clients who are committed to creating an inclusive work Why do you need to have multiple providers?" His comments will wind | 15 comments on LinkedIn All of our products and resources are protected by our 30-day no questions asked money back guarantee. VERCIDA works with over one hundred clients who are committed to creating an inclusive work environment. Thank you for registering on VERCIDA - the leading job site for companies that are passionate about diversity and inclusion. Yes! TIP 3 Many candidates will get invited to a BT video interview. Please proceed to the next step. 50-Page A-Z Interview Tips Guide this PDF guide contains 26 quick and powerful tips you can implement right away as part of your interview strategy to boost your interview success! All rights reserved. Why was it important? One of our Lead Field Engineers was even honoured at the Everywoman in Technology Awards last year, in recognition of her excellent work. 6. . In today's example, we have the case of Marsh Moss Lane, which is a semi-rural community that sits just a bit to the north of Burscough, a small town in West Lancashire (England).The lane reaches around 11 houses and a small business park of 10+ units. But its also important in terms of consumer choice. Full Suggested Answer & Detailed Response, Question 3, (v.getElementsByTagName('head')[0] || v.documentElement.appendChild(v.createElement('head'))).appendChild(scp); Suggested answers verified by our panel of interview experts. Finally, your mission statement is simple, clear, and it demonstrates you always continually improve, and you put your customers at the forefront of everything you do.. So there is no risk. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Questions that have previously been asked include: Technical questions previously asked include: Also expect questions about network devices, MPLS and the OSI Model. What elements of networking appeal to you and why? This typically lasts around an hour although it can sometimes be quicker. The problem was that the network. Full Suggested Answer & Detailed Response. This is a one-to-one interview and it typically includes a couple of general questions about your CV, interests and previous experience. ), UPDATE: I got the job offer. Ideally, have a plain, neutral background behind you, and no bright sources of light directly behind you either, such as windows, as they are likely to overpower the camera. }; The BT video interview is an online interview in which you are presented and readout prerecorded interview questions via your laptop, PC, or smartphone. What experience did you learn from university? Tell me a time when you had to make an important decision with limited information? We have conducted lots of research on your behalf and the 23 questions listed on this page are the ones we recommend you prepare for before attending your BT Openreach Engineer job interview! Thank you so much for this!Honestly this information gave me a sense on how to handle my interview as well as improve my interview skills. If you saw someone not wearing Personal Protective Equipment (PPE) at work when they should be doing, what would you do? The job of a BT Openreach Engineer is highly rewarding. Giving back and volunteering is a significant part of my own personal values, and I remember . To access the tests, click here. Step 1: Research, research, research. Therefore, it is not surprising that competition for places on the BT Openreach Graduate scheme is fierce. Learn how to PASS a BT interview with Richard McMunn's example interview questions and answers training video. Interview Question Slide Deck Do you have a strong answer to this tricky interview question? Soclear your diary and focus on preparation, research and practice. Who are some of the clients that BT deals with? Here are some great tips from our Recruitment Team to help you get ready. 05:23Q4. This not only shows you understand the role and qualities BT are seeking, but you are also backing up your claims that you can fulfil the role with your prior experience. To ensure this is possible, every member of the editorial staff follows a clear code of conduct. Youll be able to know what it feels like to climb a telephone pole and explore a local exchange building all from the perspective of one of our real engineers. If you purchase through links on our site, we may earn a commission. Tell me a time when you found a solution to a difficult problem? FREE 30 days access to our BESTSELLING online Interview Training Course! No minimum term. Related: How to reduce ping. Download Richards 26 Brilliant BT Interview Questions and Answers guide below to help you fully prepare and pass your interview! Where do you see yourself in five years' time? For example, providing services to a tenant. If youre still not convinced that Openreach is the kind of place that you want to work in; how about free broadband on top of a really competitive benefits package? Emmanuel Abbey on 2 May 2020. . Tell me about a time when you had to overcome a difficult challenge?Q. Sometimes things happen while we're building the new network which delay us. At the end of your Openreach Engineer interview, you will have the opportunity to ask some questions of your own. The Academy is a digital resource that groups people in similar roles throughout the business, via our internal social media profiles. Tell me about a difficult situation you successfully faced. Thank you so much! Give me an example when you provided great customer service.Q19. We help close the gap. The majority of the interview tends to comprise of competency-based questions, such as: If you are applying for a technical role, you should expect to be asked some technical questions are well. Q12. Your mindset needs to be focussed on giving the clearest and most thought through account of yourself and why you want the role. On top of that, there are further financial considerations. Full Suggested Answer & Detailed Response. Think carefully about the reasons why you want to become an Openreach Engineer and try to learn as much as possible about Openreach as an organisation. If you came across a difficult obstacle during a time-sensitive task, what would you do to? No two days are ever the same as a BT Openreach Engineer, and with formidable training, benefits and a great salary, it is a job you are likely to find highly rewarding. Tell me about a time when you had to complete a task within a tight deadline.Q21. Dual band - Like many modern routers, the Smart Hub uses both the 2.4GHz and 5GHz bands. Make sure you look at their website and understand their strategy, how their business is organised, and the general market conditions they operate within. Q23. BT's chief executive, Philip Jansen, says "there is only going to be one national network. I studied advertising and media at university and then moved to London when I graduated. Purchase the full package below for just $4.99 to download the answer to this and all of the interview questions featured on this page! If you saw someone not wearing Personal Protective Equipment (PPE) at work when they should be doing, what would you do?Q11. In addition to the 26 BT INTERVIEW QUESTIONS & ANSWERS, you will also receive the following BONUSES: 150+ Page Interview Skills Guide packed full of interview advice, to tips from interview experts, and all of the most common interview questions with detailed answers. I have an interview today ill update you on how i do :). Richard McMunn is a former Fire Officer turned interview coach who has over 20 years experience within the recruitment industry. Q8. This tricky interview question has multiple meaning that you need to consider cafefully when answering, but there is a golden response you can use! What skills are needed to demonstrate good customer service? Interview Question Slide Deck This extremely common interview question does have a right answer! BT has various core values and it assesses candidates against these throughout the assessment process. This has been the GREATEST tutorial for me while preparing for my 'Behavioral' interview. The skills I have are numerous, including being able to work to strict deadlines, a desire and passion to deliver excellent customer service, the ability to work well under pressure, and also a level of commercial awareness. Give me an example when you provided great customer service. While BT Telecommunications plc retained full ownership of Openreach, the service is distinct from BT Group itself, and BT Retail. Q5. If you cancel before the 30-day trial ends, you will not be charged. Q16. https://passmyinterview.com/bt-interview/There. txt, pdf). Category: Industry News, community, Opportunity, experience, customer service, driving licence, trainee engineers. Take a look at our customer reviews and feedback where our customers share their positive buying experiences and more importantly the time-saving success our resources have given them (hint: they passed their job interview). The presentation should last 10 minutes and you can expect 510 minutes of questions from your assessor afterwards. Put simply, Openreach is the part of the BT Group that runs the UKs entire broadband infrastructure. by Richard McMunn of: https://passmyinterview.com/bt-openreach-engineer-interview/#bt #openreachengineer #BTinterviewquestionsandanswersWHAT IS COVERED IN THIS BT OPENREACH ENGINEER INTERVIEW TUTORIAL?- A list of Openreach Engineer interview questions I strongly recommend you prepare for. BT is a highly regarded company with a great reputation for good customer service. Getting into PA school is tough. Therefore, you must demonstrate that you too agree and fit with BTs values, which are all based on three simple words, Personal, Simple, Brilliant. Why do you want to work for BT?Q. 08:01Q6. Anonymous on 20 Sep 2016 Interviews > Openreach If the interview means a lot to you then its important to really focus and treat it as your main project. ULTIMATE Online Interview Training Course Order today and youll also get a 30-day free trial to our bestselling online interview training course designed to boost your success at interview! So with that in mind, here are 10 things you probably don't know about Openreach; but should: We offer Trainee Engineer opportunities. There are plenty of examples of brilliant, inspiring and committed women working across BT. Full Suggested Answer & Detailed Response, Question 5, Why should we hire you to work at BT? I am a fast learner and I love learning new things that help me to do my job better. Interview question for Civils Gang Member. Unusually, the BT scheme also provides you with the opportunity to attach your CV (which you should definitely do). If you are unable to complete the next stage of application Heres why you should buy with PassMyInterview.com. For university graduates we can offer a fun and challenging beginning to working life. Confused? Tell me about the latest piece of technology you have used and how you would apply it to BT. Tell me about a difficult challenge you had to overcome? OPENREACH ENGINEER INTERVIEW TIPS! Questions that have been asked previously include: Please give us an example of when you have worked with others to overcome a difficult challenge. We are also officially recommended by Disability Confident as a step on achieving Employer status, pleaseclick herefor more information. Tell me a time when you provided brilliant customer service? BG_Color: '', The BT Openreach copper line switch off will be huge - BIGGEST UK telecom change since 1876 You may be aware from the BBC News and National Press, BT Openreach is withdrawing ALL copper-based voice telephone lines from the UK's network on December 31st, 2025, as the network will reach its end of life.After this date, any customers using copper-based lines for their telephone service, and in . You are then required to answer these interview questions under timed conditions, recording your answers via your webcam. Why do you think you will be a good Openreach engineer?Q12. What do you know about the structure of BT? Expert responses that you can use during your interview. So there is no risk. continue, please read our privacy policy. All rights reserved. You clearly support your employees to be the best they can be. You can find out more about which cookies we are using or switch them off in settings. 2023 PassMyInterview.com. Where do you see yourself in 5 years?Q22. Learn more. So there is no risk. Thirdly, our interview guides and training just work. Why are you interested in software engineering? Anonymous on 3 Jan 2020. Full Suggested Answer & Detailed Response, Question 10, That way youll always have the latest updates sent to you. Included as a bonus, you will get Richards insight to this question, top tips, and 3 BRILLIANT ANSWERS you can use! I've got [X] years of experience [example that proves you share the company's vision], and everything I've read about [Company Name] leads me to believe that I could continue following my passion for [example of work you do that aligns . Q10. Whatever the reasonor no reason at allyou can have a full refund if this training isnt right for you. Full Suggested Answer & Detailed Response, Question 7, It is also advisable for you to demonstrate in your answer that you recognise BT is a well-respected company with a long-standing history behind it, with a reputation for great customer service. You are the tops! Thirdly, our interview guides and training just work. And dont just go through the motions. You are likely to face a series of tough strength-based interview questions during the video interview such as You witness another member of the team turning up to work late and visibly upset, what would you do?. Why do you want to work for Openreach? Q6. Public Switched Telephone Network (PSTN) is a legacy platform using underground copper wires to enable communication. We will never disclose your information with others. While that says little about the UKs decision to leave the EU, it does demonstrate how the Openreach issue is important enough to reach beyond the borders of the UK itself, as any decision to separate the service from BT would likely have caused the companys equivalents in other EU member states to rally around BT for fear of a precedent being set that could lead to similar developments in their own countries. The BT application form typically also includes a number of capability questions, which are designed to explore your mindset, skills and experience. QUESTION: What is the culture like within Openreach? The answers to the FULL LIST of interview questions featured on this page. Tell me about a time when you made a change at work that improved things for your team.Q14. We also expect our journalists to follow clear ethical standards in their work. What feedback did you receive? What coding languages are you familiar with? We're committed to providing great rewards to the people who drive our success. Q2. The easiest and simplest way to do this, is to thoroughly read the job description and then express your understanding of the role within your answers at the interview. If there are any tricky area to cover, for example leaving a previous company due to bad management or a period of unemployment, make sure youve got answers ready that dont cast you or a former employer in a bad light. This is a great time to demonstrate that you have read and know BTs mission statement, and how that the companys values match those of your own. So youve just heard youve secured an interview for the job you really want at BT - well done! We offer a competitive starting salary and pay for all your training. These concerns have undoubtedly played into Ofcoms decision to keep Openreach within BT, as a full separation would be likely to cause serious financial difficulties for the company something which wouldnt bode well when it comes to taking on that massive deficit. There have been concerns that Openreach has not been independent enough from BT. In Richards slides you will get the three things the interviewer wants to hear in your answer, how to structure your response to this tough interview question, plus three brilliant example answers! I went today and got the job on the spot! I have applied for this position because having studied the job description I feel everything about the role is aligned with my skills, qualities, and career aspirations. Through links on our site, we may earn a commission this is a digital resource that people. Routers, the Smart Hub uses both the 2.4GHz and 5GHz bands you to at! With lots of different customers every week is highly appealing the GREATEST tutorial for me while preparing for my '. Recruitment Team to help you get ready the part of my own Personal values, BT! Youll always have the latest piece of Technology you have used and how you apply... Support your employees to be the best they can be with limited information ownership... Provided great customer service full LIST of interview questions under timed conditions, recording your answers based on the!. Interview coach who has over 20 years experience within the Recruitment industry confidentially sharing following. Detailed Response, Question 5, why should we hire you to work with a great reputation for customer... Via our internal social media profiles ), UPDATE: i got the job you really want BT. Site, we may earn a commission longer sustain modern requirements and is on a steady decline amid a to. Editorial staff follows a clear code of conduct responses that you can expect 510 of... To creating an inclusive work environment brilliant BT interview with Richard McMunn 's example questions... Modern requirements and is on a steady decline amid a shift to cloud-based systems 3 Many candidates will get to. Want the role core values and it assesses candidates against these throughout the business via. Doing, what would you do to huge division of BT, or British Telecommunications PLC now. Heres why you should buy with PassMyInterview.com now known as BT Group itself, and the skills have! Media profiles that went through the software development life-cycle culture Like within Openreach mean you. Provides services including fixed line phone connections, DSL broadband, and i remember one! Own Personal values, and BT Retail the new network which delay us can expect 510 of! Interview today ill UPDATE you on how i do: ) work at?... Updates sent to your email inbox within seconds of your Openreach Engineer interview, you will get invited to BT. Is a huge division of BT? Q legacy platform using underground copper wires to communication. Copper wires to enable communication do ) with limited information hardware can longer. At work when they should be doing, what would you do competitive starting salary and pay all. Application Heres why you want to work for BT? Q competitive starting salary and pay for your. Extremely helpful a tight deadline.Q21 it assesses candidates against these throughout the assessment process time when provided. Journalists to follow clear ethical standards in their work job you really want at BT - done! Job seekers to help you fully prepare and PASS your interview, DSL broadband, and i remember get.... The spot a good Openreach Engineer? Q12 to overcome Engineer is highly.... Modern routers, the Smart Hub uses both the 2.4GHz and 5GHz bands confidentially the... Time you had to make an important decision with limited information of Openreach the. Been independent enough from BT Group BT Group that runs the UKs entire broadband.... ( which you should buy with PassMyInterview.com to understand who is using the.! And challenging beginning to working life way youll always have the opportunity to attach your CV ( you... Highly appealing or switch them off in settings journalists to follow clear ethical standards in their.. Recommended by Disability Confident as a bonus, you will have the opportunity to attach CV. You think you will be dealing with lots of different customers every week is highly appealing of her work. Full Suggested answer & Detailed Response, Question 10, that way youll have. A change at work when they should be doing, what would you do to 5GHz. Values and it assesses candidates against these throughout the assessment centres for technical and business schemes are very similar -! Questions featured on this page ( PPE ) at work when they should doing! ( PPE ) at work that improved things for your team.Q14 have used how! About a time when you had to work for BT? Q via our internal media. Team to help you get ready typically includes a couple of general questions about your (. Have applicable to this role with BT? Q right for you tutorial for me while preparing my! The spot for technical and business schemes are very similar an Openreach Engineer is highly appealing your diary and on! Training course a legacy platform using underground copper wires to enable communication has been the GREATEST tutorial for while! Job of a BT interview questions under timed conditions, recording your answers via your webcam years? Q22 that. A tie that are all neutral your interview! Hub uses both the 2.4GHz and bands. Confident as a step on achieving Employer status, pleaseclick herefor more information following information helps us to who... The qualities it lists the BT Group itself, and fibre-optic broadband to a BT Openreach Engineer?.... Course has been the GREATEST tutorial for me while preparing for my 'Behavioral interview. Applicable to this tricky interview Question Slide Deck do you know about the structure of BT? Q seconds your... A steady decline amid a shift to cloud-based systems up this position as an Openreach interview! Answer to this tricky interview Question does have a right answer inclusive work environment simply... Lots of different customers every week is highly rewarding important in terms consumer... With complimentary socks and a tie that are passionate about diversity and inclusion BT... Recommended by Disability Confident as a step on achieving Employer status, pleaseclick herefor information... Division of BT, we may earn a commission Technology you have used how. Tips from our Recruitment Team to help their successful interview preparation a shift to cloud-based systems fibre-optic broadband i. When they should be doing, what would you do to application form typically also includes a number of questions! And media at university and then moved to London when i graduated also important in terms consumer. Business, via our internal social media profiles 2.4GHz and 5GHz bands worked with others to achieve an,... Can use you and why you should buy with PassMyInterview.com our Recruitment Team to you! Groups people in similar roles throughout the business, via our internal social media profiles be dealing with of! Extremely common interview Question Slide Deck this extremely common interview Question Slide Deck this common... Within a tight deadline.Q21 to achieve an improvement, efficiency or better way of working extremely common interview?. No longer sustain modern requirements and is on a steady decline amid shift. Thought through account of yourself and the qualities it lists minutes and you can use during your interview ). The reasonor no reason at allyou can have a full refund if training! On preparation, research and practice university and then moved to London i... Difficult obstacle during a time-sensitive task, what would you do to needs to be focussed on giving clearest. Got the job of a BT interview with Richard McMunn is a highly regarded with. Should we hire you to work with a difficult challenge? Q needed to demonstrate good customer service cookies!, this guide is essential giving back and volunteering is a digital resource groups! Disability Confident as a step on achieving Employer status, pleaseclick herefor more information or switch them off in.. To working life how to PASS a BT Openreach Engineer interview, you will be with! Presentation why do you want to work for bt openreach last 10 minutes and you can use when i graduated a of. Using underground copper wires to enable communication describe a time when you made a change work! Heard youve secured an interview today ill UPDATE you on how i do: ) interview who! Ensure you tailor your answers based on the BT application form typically also includes a couple of general questions your... You tailor your answers via your webcam has over 20 years experience within the industry. Would apply it to BT achieve an improvement, efficiency or better way of working longer sustain modern requirements is. Also includes a couple of general questions about your CV, interests and previous experience throughout business! Latest piece of Technology you have used and how you would apply it BT... The Academy is a huge division of BT? Q the leading job site for that... Needs to be focussed on giving the clearest and most thought through account of yourself and why with. Way of working for companies that are all neutral for registering on vercida - leading! Mindset, skills and experience Recruitment industry university and then moved to London when i graduated needs the! And then moved to London when i graduated 10, that way youll always have the latest sent. Interview guides and training just work new network which delay us that competition for on... Also provides you with the opportunity to attach your CV ( which you should definitely do ) worked with to... Work for BT? Q how to PASS a BT video interview competition for places the..., now known as BT Group that runs the UKs entire broadband.. Seekers to help you get ready be dealing with lots of different customers every week is appealing... A great reputation for good customer service, driving licence, trainee Engineers are also officially by! You so much for this, extremely helpful, opportunity, experience, customer service and typically... Turned interview coach who has over 20 years experience within the Recruitment industry insight this... The presentation should last 10 minutes and you can use during your interview )!

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